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Legal Services & Government

LegalShield

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200 reviews

4.4200 reviews
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About LegalShield

Data updated
Website
legalshield.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (24/24)
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About this business

For over 50 years, LegalShield® has given everyday people and small businesses access to designated provider law firms, without the average cost of hundreds of dollars an hour. With a LegalShield membership, you get access to a designated law firm that knows state laws and will listen to your needs, at a price that works for you.Whether you're reviewing a contract, navigating a traffic matter, planning your estate, or facing an unexpected legal situation, LegalShield members never have to wonder if they can afford to make the call that can on average cost hundreds of dollars an hour. The answer is always yes. There is a team of law firms across country who are ready to go to work for you.Named the “Best Overall Prepaid Legal Service” by Forbes Advisor four years in a row, LegalShield has spent decades making legal plans accessible to everyone. And with thousands of five-star reviews on TrustPilot, its track record speaks for itself. Real Lawyers. Unreal Prices.What is LegalShield®?LegalShield is a legal subscription service that provides access to a network of provider law firms for a low, monthly fee. For over 50 years, LegalShield has made it affordable and easy for members to connect with designated law firms across the United States and parts of Canada made up of seasoned lawyers with an average of 22 years of experience that can consult on things like: Will preparation and estate planning Consumer and bill issues Contract review Real Estate transactions Traffic violationsPlus, they can write letters or make phone calls on your behalf and they are at your service 24/7 for covered legal emergencies. We offer a variety of personal and business membership options and there are currently 4.5 million people protected by LegalShield.What exactly is a legal subscription service?Instead of paying a lawyer by the hour, pay a small monthly or annual fee and get access to a law firm that can advise you on a variety of legal issues—but without a huge bill. What is covered under the Personal LegalShield Membership?As a LegalShield Member, you get access to a variety of legal services, in general, including: advice on an unlimited number of personal legal issues, letters or calls made on your behalf, contract and document review (starting at up to 15 pages each) and more. Review a plan contract for complete terms, coverage, amounts, conditions, eligibility, limitations and exclusions.If the basic personal membership doesn’t cover my specific situation, how much will it cost me?Many day-to-day personal legal issues are covered by the standard membership with no additional fees. If your personal legal issue is not a fully covered benefit, as a LegalShield Member, your Provider Law Firm can consult with you and provide additional referral services necessary to assist you at a discounted rate of the provider lawyer's standard hourly rate.How can I access my legal team in an emergency?Access after-hours legal consultation for covered personal legal emergencies such as an arrest or detainment, if you’re seriously injured in an automobile accident, or if you’re served with a warrant. Just call 1-877-825-3797 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the LegalShield mobile app and select Call Emergency Line to make your call.What is LegalShield's cancellation policy?LegalShield is a monthly legal subscription service, and our members have the right to cancel at any time. Per our company policy, all cancellation requests must be provided in writing. The easiest way to cancel is by emailing us at [email protected] with your name, membership number, phone number, and your request to cancel the membership.For annual memberships, you may cancel any time after your first 12 months. If you would like to speak to someone about options to maintain your membership, please call as soon as possible to keep any pre-trial hours or other benefits you may have accumulated at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of our team would be happy to help.LegalShield Reviews: Do you utilize them?Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials. Download the LegalShield App Discover a new way to speak with lawyers. 24/7, hassle-free access to local lawyers with the LegalShield app.

Written by the business, not verified by us.

Is LegalShield legit?

LegalShield (legalshield.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and dedicated legal team for providing prompt, reliable, and exceptionally helpful guidance on various legal matters. Many consumers deeply appreciate the supportive attorneys who listen attentively to their concerns and communicate clearly throughout the entire consultation and advisory process. However, some people mentioned notable difficulties reaching support over the phone or experiencing delayed response times when urgently needing assistance. A few reviewers also felt that communication lacked proper urgency regarding their active cases, leaving them feeling unsupported and frustrated at times.

Auto-generated from all reviews of this business. For reference only.

What people say

Telling a lie I would get a call back…

Telling a lie I would get a call back and I didn't I am very sad now crushed 😢 😞 with years no-one cares..i am so sad now..Just 😢 Tears from this

Reply from LegalShield2026-07-10

Teresa, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

Did not get a lawyer as I expected

Did not get a lawyer as I expected. I did all the work, they did little. Said I could not sue cops in Colorado for negligence, Att. Gen says different who do you believe. Don’t waste your time.

Reply from LegalShield2026-07-10

Anthony, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

Long time member of Legal…

I have been a long time member of Legal Shield. I have received the best advice and guidance. The response to requests is quick. It is invaluable to have on going access to the services of Legal Shield.

Reply from LegalShield2026-07-10

Carol, thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Thanks for being a long time member and for choosing us.

They make consulting on legal matters…

They make consulting on legal matters quick and cost effective. I've had 3 or 4 instances where I needed advice. They were responsive and provided what I needed to take next steps.

Reply from LegalShield2026-07-10

Renay, we appreciate your kind words. It's gratifying to hear that our team's professional efforts made a positive impact. Thank you for being a valued LegalShield member and for sharing your wonderful experience.

All the people I talk with was Asvery…

All the people I talk with was very supportive,informative,intelligent, respectful and professional. The lawyer they assigned me was very helpful thank you all.

Reply from LegalShield2026-07-10

Freddie, thank you for the kind words and positive feedback. We're delighted to know that our team has been able to support you with your legal concerns. We appreciate you taking the time to share your experience and are pleased to be of service.

A lady returned my call but I was…

A lady returned my call but I was unable to answer, she left a message to call back, and I when I di I was told she was on another call and would call back and it never happened.

Reply from LegalShield2026-07-10

Karl, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

I was happy to have a quick response to…

I was happy to have a quick response to my request and also not a long wait on the phone to speak to somebody. The Atty. that I spoke to was very good at explaining the documents to me.

Reply from LegalShield2026-07-10

Thank you for your trust and kind words. Our team is here to provide the support you need, and we look forward to assisting you whenever legal questions arise.

Awesome attorney

The attorney, Shelly, was professional, knowledgeable, while be very kind to this old lady. This was an extremely awesome experience after such a miserable reason for needing her. The attorney handled everything very promptly and the staff handled the documents in the same manner.

Reply from LegalShield2026-07-13

Thank you for sharing your positive experience. We’re grateful for your trust in our team and are committed to supporting you. If you have any questions or need assistance moving forward, please don’t hesitate to reach out.

S
Susan MarshallUnited States · 1 review · Verified · Experienced 2026-07-10 ·

I got good information from the lawyer…

I got good information from the lawyer but I have one thing I would like to mention. It is very difficult to get anyone on the phone with the number on the internet. I sent my info to the general office. At one place I saw that mail should be sent to a P.O. Box. But I couldn’t find it again.

Reply from LegalShield2026-07-10

Susan, thanks for the kind words. We're thrilled to hear that you found our service so helpful. In the future, if you need assistance reaching your provider law firm, our LegalShield Customer Care Team, which is ready to help. Please get in touch with them at (800)-654-7757 or via chat at https://bit.ly/49DFgIb between 7-7 CST Monday-Friday. A member of our team will be happy to assist you. Thanks for being a valued member.

T
Tito DavidUnited States · 3 reviews · Verified · Experienced 2026-07-02 ·

Guardians of Rights .

Atty . Vera Verhoven was patient & comforting in talking to me about my situation & concerns . She advised me to fax further details/ narrative , which I did , so she can really have full grasp of what transpired & evaluate further . I felt confident that the right kind of lawyer/ professional is taking great care of my concerns / situation . Thk. you , very much , Legal Shield , staff & esp .,Atty. Vera Verhoven .

Reply from LegalShield2026-07-10

Tito, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for being a valued member.

My experience was great with Legal…

My experience was great with Legal Shield, however Kevin not only took from me and others, had he followed Legal Shield, it would have been better.

Reply from LegalShield2026-07-08

Linda, thank you for sharing your experience with us. We're grateful to have had the chance to support you. Thanks for being a valued member.

Legal Shield provided stability and grounding

Legal Shield (vie my assigned lawyer) provided stability and grounding concerning the preliminary phase of my request for justice toward issue resolve.

Reply from LegalShield2026-07-07

Joseph, it's fantastic that you had such a positive experience with our team and that your concerns were handled efficiently. We look forward to continuing to assist you in the future. Thanks for trusting us and for being a valued member.

Legal Shield helped me get in contact…

Legal Shield helped me get in contact with the right lawyers for my situation. They are a big help and I would recommend them to anyone.

Reply from LegalShield2026-07-07

Dale, our team prioritizes providing thorough support with legal matters, and we're thrilled that it met your expectations. Please feel free to reach out if you need further assistance. We appreciate you choosing us.