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Legal Services & Government

LegalShield

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200 reviews

4.4200 reviews
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About LegalShield

Data updated
Website
legalshield.com
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (24/24)
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About this business

For over 50 years, LegalShield® has given everyday people and small businesses access to designated provider law firms, without the average cost of hundreds of dollars an hour. With a LegalShield membership, you get access to a designated law firm that knows state laws and will listen to your needs, at a price that works for you.Whether you're reviewing a contract, navigating a traffic matter, planning your estate, or facing an unexpected legal situation, LegalShield members never have to wonder if they can afford to make the call that can on average cost hundreds of dollars an hour. The answer is always yes. There is a team of law firms across country who are ready to go to work for you.Named the “Best Overall Prepaid Legal Service” by Forbes Advisor four years in a row, LegalShield has spent decades making legal plans accessible to everyone. And with thousands of five-star reviews on TrustPilot, its track record speaks for itself. Real Lawyers. Unreal Prices.What is LegalShield®?LegalShield is a legal subscription service that provides access to a network of provider law firms for a low, monthly fee. For over 50 years, LegalShield has made it affordable and easy for members to connect with designated law firms across the United States and parts of Canada made up of seasoned lawyers with an average of 22 years of experience that can consult on things like: Will preparation and estate planning Consumer and bill issues Contract review Real Estate transactions Traffic violationsPlus, they can write letters or make phone calls on your behalf and they are at your service 24/7 for covered legal emergencies. We offer a variety of personal and business membership options and there are currently 4.5 million people protected by LegalShield.What exactly is a legal subscription service?Instead of paying a lawyer by the hour, pay a small monthly or annual fee and get access to a law firm that can advise you on a variety of legal issues—but without a huge bill. What is covered under the Personal LegalShield Membership?As a LegalShield Member, you get access to a variety of legal services, in general, including: advice on an unlimited number of personal legal issues, letters or calls made on your behalf, contract and document review (starting at up to 15 pages each) and more. Review a plan contract for complete terms, coverage, amounts, conditions, eligibility, limitations and exclusions.If the basic personal membership doesn’t cover my specific situation, how much will it cost me?Many day-to-day personal legal issues are covered by the standard membership with no additional fees. If your personal legal issue is not a fully covered benefit, as a LegalShield Member, your Provider Law Firm can consult with you and provide additional referral services necessary to assist you at a discounted rate of the provider lawyer's standard hourly rate.How can I access my legal team in an emergency?Access after-hours legal consultation for covered personal legal emergencies such as an arrest or detainment, if you’re seriously injured in an automobile accident, or if you’re served with a warrant. Just call 1-877-825-3797 to speak to a representative 24 hours a day, 7 days a week. You can also log in to the LegalShield mobile app and select Call Emergency Line to make your call.What is LegalShield's cancellation policy?LegalShield is a monthly legal subscription service, and our members have the right to cancel at any time. Per our company policy, all cancellation requests must be provided in writing. The easiest way to cancel is by emailing us at [email protected] with your name, membership number, phone number, and your request to cancel the membership.For annual memberships, you may cancel any time after your first 12 months. If you would like to speak to someone about options to maintain your membership, please call as soon as possible to keep any pre-trial hours or other benefits you may have accumulated at (844)-714-8494 between 7-7 CST Monday-Friday, and a member of our team would be happy to help.LegalShield Reviews: Do you utilize them?Absolutely. We love hearing from our valued members and appreciate all feedback. We showcase our member’s reviews on our websites, social platforms, and various marketing materials. Download the LegalShield App Discover a new way to speak with lawyers. 24/7, hassle-free access to local lawyers with the LegalShield app.

Written by the business, not verified by us.

Is LegalShield legit?

LegalShield (legalshield.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and dedicated legal team for providing prompt, reliable, and exceptionally helpful guidance on various legal matters. Many consumers deeply appreciate the supportive attorneys who listen attentively to their concerns and communicate clearly throughout the entire consultation and advisory process. However, some people mentioned notable difficulties reaching support over the phone or experiencing delayed response times when urgently needing assistance. A few reviewers also felt that communication lacked proper urgency regarding their active cases, leaving them feeling unsupported and frustrated at times.

Auto-generated from all reviews of this business. For reference only.

What people say

Some of the attorneys were very helpful…

Some of the attorneys were very helpful and also clarified or explained how the legal situations can be resolved or taken care of legally as well as effectively.

Reply from LegalShield2026-08-07

Thanks for the kind words. We're thrilled to hear that you found our service so helpful. Thanks for being a valued member.

They always answer quickly and are…

They always answer quickly and are super helpful. The responses from our law firm have been thorough and really helped me understand when I didn't. I'd totally recommend them.

Reply from LegalShield2026-08-10

It's fantastic that you had such a positive experience with our team and that your concerns were handled efficiently. We look forward to continuing to assist you in the future. Thanks for trusting us and for being a valued member.

Hope my case go well still waiting and…

Hope my case go well still waiting and hear from lawyer about property damage from next doorand get his name

Reply from LegalShield2026-08-10

Kim, Thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Please reach out with any further questions along the way!

UPON CALLING LEGAL SHIELD THE SAME DAY…

UPON CALLING LEGAL SHIELD THE SAME DAY I RECEIVED CONTACT. I RECEIVED THE INFORMATION REQUESTED WITHIN A FEW DAYS. I WILL CONTACT LEGAL SHIELD FOR MY LEGAL PROBLEMS.

Reply from LegalShield2026-08-10

Marilyn, thanks for the kind words. It's wonderful to know that our team was able to provide you with the assistance you needed. Thanks for being a valued member.

G
GentleBulgaria · 1 review · Verified · Experienced 2026-07-10 ·

Easy process

Easy process. I enjoyed getting my will, financial power of attorney and healthcare power of attorney completed. The online notarization meant I did not have to leave my home. Excellent!

Reply from LegalShield2026-08-03

Gentle, thank you for your kind words. We're delighted to hear you feel confident in our team’s service, and we look forward to assisting you whenever needed. Thanks for choosing us.

T
Tonia MNUnited States · 1 review · Experienced 2026-07-27 ·

I recently used my LegalShield benefit…real estate attorney

I recently used my LegalShield benefit to have a real estate attorney review a property investment agreement that I drafted. The attorney took the time to carefully review the document, answered my questions, and confirmed that it clearly reflected what I was trying to accomplish. Having a knowledgeable attorney review the agreement gave me tremendous peace of mind and confidence that I was making an informed decision before moving forward. It was reassuring to know that my document was well prepared and that I had professional guidance every step of the way. I'm very grateful for this benefit and highly recommend taking advantage of LegalShield if you have legal questions or need documents reviewed. It's an invaluable resource that can save time, reduce stress, and provide confidence when making important decisions.

Reply from LegalShield2026-08-04

Tonia, thanks for your kind words and trust in our team’s service. We're grateful to hear that the guidance provided brought the peace of mind you need. It’s a privilege to support you, and we’re here whenever you need us.

M
Mark FlowersUnited States · 3 reviews · Experienced 2026-08-03 ·

Absolutely useless

Absolutely useless! I've had both a family and a business plan for years, and they've not covered anything, ever. For the membership fees, you can pay a GOOD lawyer, something to which they do not refer you, full price to write a letter (the only benefit they actually provide), and still come out ahead. You SHOULD have a lawyer review THEIR contract. Any and every time I've needed them, there's an "exclusion." The law firm with which they work here in Texas is solid. Their hands are tied by Legal Shield, the organization. Save the money, find you a good lawyer, and work with them direct. Legal Shield is the "Home Warranty" folks of the Legal field. Sounds good, but USELESS.

Reply from LegalShield2026-08-04

Mark, thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.

R
RobUnited States · 1 review · Verified · Experienced 2026-07-24 ·

How quickly things got done 1St time

How quickly things got done

Reply from LegalShield2026-08-03

Rob, thank you for sharing your experience with us. We're grateful to have had the chance to support you. Thanks for being a valued member.

M
MARY ARMSTRONGCanada · 5 reviews · Verified · Experienced 2026-07-24 ·

Water in my apartment from upstairs apartment

They explained my options with reguards to my injury and my computer. Since my computer was okay nothing could be done about my physical injuries I had to live with it.

Reply from LegalShield2026-08-03

Mary, thank you for your trust and kind words. Our team is here to provide the support you need, and we look forward to assisting you whenever legal questions arise.

J
JaketxUnited States · 2 reviews · Experienced 2026-08-01 ·

No lawyer is a better choice than choosing legal shield

Legal shield connects subscribers with bad law firms. When legal shield is made aware of the problem they don’t correct it. When you set your account to cancellation status they won’t address the issues unless you remove the cancellation status. Update 3 Aug 2026, they want a chance to fix it so I filled out their little form, no response. Same as before, this company doesn’t care about their clients

Reply from LegalShield2026-08-03

Jake, thank you for bringing your concern to our attention. We would like the opportunity to review this matter further and provide you with the support you need. To do so, we need a bit more info. Please submit our Lawyer Service Concern Form at https://legalshield.typeform.com/to/pSnMnF, and a team member will reach out to you directly. We look forward to assisting you.

c
customerUnited States · 1 review · Verified · Experienced 2026-07-24 ·

Very prompt and sincere helping with…

Very prompt and sincere helping with the case or the problem.

Reply from LegalShield2026-07-31

Thanks for the review. We’re so happy to hear you were satisfied with our services, and we appreciate you taking the time to share your feedback. Thanks for choosing us.

c
customerUnited States · 1 review · Verified · Experienced 2026-07-24 ·

Great service

Great service, excellent staff. Always available when help is needed.

Reply from LegalShield2026-07-31

Thanks for the kind words. We're thrilled to hear that you found our service so helpful. Thanks for being a valued member.

S
Sandra NesmithUnited States · 1 review · Verified · Experienced 2026-07-24 ·

Good Feedback

This company has been great on returning calls by getting back to you. I appreciate the knowledgeable Lawyers with their kindness and thoroughness.

Reply from LegalShield2026-07-31

Sandra, thank you for the kind words and positive feedback. We're delighted to know that our team has been able to support you with your legal concerns. We appreciate you taking the time to share your experience and are pleased to be of service.