Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.
Written by the business, not verified by us.Lemon Law Group (lemonlawgrouppartners.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and case managers for being exceptionally helpful, professional, and consistently responsive throughout the entire legal process. Consumers note that the team handles all the paperwork smoothly, keeping clients thoroughly well-informed and turning a potentially stressful situation into a manageable journey. Some reviewers were not happy with the communication issues and slow response times experienced during the progression of their legal cases. A few customers also mentioned experiencing noticeable administrative delays or feeling that periodic status updates were rather infrequent and lacked sufficient detail.
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Great team to handle my lawsuit thanks again
Thank you so much for your kind words! We’re thrilled we could help you through the process and achieve a positive outcome. It was our pleasure to assist you, and we’re always here if you need us in the future.
I knew that this was not going to be a quick experience, but I was not prepared for it to take as long as it did. I started on July 24, 2024. I received my settlement payment on October 3, 2025. In the end, they did get me a reasonable settlement. I have two main concerns with my experience with Lemon Law Group Partners. The first concern I had with my experience was the lack of communication, or communication follow through. I had a total of SEVEN case managers, and it seemed like none of them shared any of my case information with the next one. I had to resend my case information to them a minimum of seven times. Each time I got a new case manager I had to give a recap of what had happened previously. I was keeping records and a running case file on my own so that gaps were not missed due to the lack of communication. This was the most frustrating part of my experience with them. To be clear, I was not expecting daily or weekly updates. However, I was expecting that they would keep proper documentation and a continuum of the process with each hand off. The last two case managers, Joshua and Stacey, were by far the most helpful. The second concern that I had was a seemingly nontransparent view into how the attorney's fee would be paid. During the initial agreement signing I was lead to believe that the manufacturer would pay my attorney fees. They did, kind of. The attorney fees are "inclusive" in the settlement that they negotiate for you. This means that you will be presented with an offer of x, but the money you will receive in hand is x minus the attorney fees. This was not made clear in the beginning of the process. Overall, if I were to go through this again I would have dealt with the manufacturer on my own. I had negotiated a larger settlement prior to obtaining legal assistance. I would have dropped the attorney, but the contract that you sign says that you cannot negotiate your own settlement, and if you do you still have to pay them. The settlement I negotiated prior to obtaining legal representation was two or three thousand more than the inclusive settlement offered. I ended up losing at least $5,000 by going with this group. Hindsight is 20/20.
Thank you for taking the time to share such detailed feedback about your experience. We’re glad to hear that you ultimately received a reasonable settlement and that Joshua and Stacey were able to assist you effectively toward the end of your case. That said, we sincerely apologize for the communication issues and lack of clarity you experienced along the way. Your concerns about case handoffs and fee transparency are very important to us, and we’re reviewing your feedback internally to improve how we support our clients and ensure smoother communication throughout the process. We appreciate your patience throughout this lengthy case and truly value your honesty—it helps us get better. If you’d like to discuss your experience further or share additional details, please reach out to our client care team at [insert contact email or phone]. Thank you again for your feedback and for allowing us the opportunity to assist with your case.
Though was skeptical at first due to how they communicate with their clients, but the technology we use changed my skepticism. They stayed in contact throughout the entire process. Its important to your case to have all proof for a stronger case. I would highly suggest Lemon Law Group Partners for their dedication to their clients. As stated with me being skeptical in the beginning , I did my research on their background and found them to be legitimate. They use an app throughout the process to keep you informed as well as other communications process. Again, I would highly recommend them based on timely manner and professionalism.
Thank you for sharing your thoughtful review! We understand that starting out can feel uncertain, and we’re so glad our communication tools and dedication helped put your mind at ease. Our team works hard to stay connected and keep our clients informed every step of the way. We truly appreciate your trust in us and your recommendation!
They helped us get justice for buying a lemon and our caseworker Maria was really awesome to work with and patient.
“Thank you so much for your kind words! We’re glad we could help you get justice for your lemon, and we’re especially happy to hear Maria made the process easier with her patience and support. We’ll be sure to share your appreciation with her!”
Randy was a pleasure to work with, always responsive and always listen to my problems regarding my issues with Honda. Thank you Lemon law group.
“Thank you for your kind words! We’re so glad Randy was able to support you and make the process smooth. We truly appreciate your trust in Lemon Law Group Partners and are happy we could help with your Honda issue.”
What a great experience i had with them. Lemon law group you guys rock i could not believe what you all got me back .thanks a ton .
"Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that we were able to get such a great result for you. It was our pleasure to help, and we truly appreciate you trusting Lemon Law Group with your case!"
I was not able to get a buy back, but they did get me an acceptable cash settlement. Thank you
Thank you so much for your feedback! While we understand a buyback would have been the ideal outcome, we’re glad we could help secure a cash settlement that worked for you. We appreciate you trusting us to handle your case and wish you all the best moving forward!
Words can not describe how happy I am with them. They exceeded my expectations exponentially
Thank you so much for your kind words! We’re thrilled to hear that we exceeded your expectations and achieved a fantastic outcome for you. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience.
Don’t waste your time. They told me at first for my car it will be easy for them to get GM to repurchase the car back or replace it due to GM and their 6.2L motor blowing up. 3 month with no car and they tell me they can only get me a 6k settlement and 3k is for them and I only get 3k for a 93k car that’s been in the shop for 3 month. Communication is bad they do everything through an app and no phone call. Gave up on them and move on with a different group. Don’t get cough in this 50% or more settlement fee charge. These guys will not fight for you. They will do the least for a quick settlement as long as they get money on their side. They told me 3k plus I can go trade my car in lol, my car already depreciated $10-20k as soon as it leaves the lot what’s is 3k going to do very funny.
Thank you for taking the time to share your experience. We’re very sorry to hear that you felt disappointed with the outcome and with the level of communication you received. Every case is unique, and while we always aim to achieve the best possible result, there are times when manufacturers resist full repurchase offers and the legal options are limited by the facts, the law, or the evidence available. We understand how frustrating this can feel, especially when the expectations at the start of the case feel different from the final result. We also regret that our communication approach didn’t meet your needs. We use both digital tools and direct contact to keep clients updated, but it sounds like we could have done better here. If you’d like to discuss your case further, we’d welcome the chance to talk with you directly. Please feel free to reach out to us at [contact number/email]. Your feedback helps us improve, and we truly wish you the best moving forward. If you'd like, I can also help craft a shorter, more neutral, or more formal version — just let me know your preference! Thank you for taking the time to share your experience. We’re very sorry to hear that you felt disappointed with the outcome and with the level of communication you received. Every case is unique, and while we always aim to achieve the best possible result, there are times when manufacturers resist full repurchase offers and the legal options are limited by the facts, the law, or the evidence available. We understand how frustrating this can feel, especially when the expectations at the start of the case feel different from the final result. We also regret that our communication approach didn’t meet your needs. We use both digital tools and direct contact to keep clients updated, but it sounds like we could have done better here. I reviewed your file and checked all the call we have recorded. I must take exception to your comment regarding a repurchase of your vehicle. I could not find anywhere in our communication with you that it would be easy to get GM to repurchase your vehicle. It was never said
I thank God for having helped me find lemon law partners specifically Gabriela Zambrano who is dedicated to helping others. Her service is excellent and has no comparison along with lawyer brooks siegel. Both treated me very special and did everything in their hands to benefit me as their client. May God bless them 🙏 ⭐️⭐️⭐️⭐️⭐️
Thank you so much for your kind words and heartfelt review! We’re truly grateful you chose Lemon Law Group Partners to assist you. Gabriela and Brooks are honored by your recognition and are so glad they could help make this process easier for you. Wishing you all the best, and may you be blessed as well!
Randy and team were great. Randy was communicative and attentive give through the entire process. He was available and answered all my questions in great detail. I was able to get a positive outcome thanks to them and would highly recommend!!!
Thank you so much for your kind words! We're thrilled to hear that Randy and the team were able to guide you through the process and deliver a positive outcome. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience!
Great dealing with! Had an outcome within a week!
Thank you for your kind words! We’re so glad we could achieve a quick outcome for you. It was a pleasure working with you, and we’re always here if you need anything in the future!
DO NOT HIRE – Completely Unprofessional and Negligent I hired Lemon Law Group Partners over 3 months ago for a clear cut Hyundai lemon case. From day one, communication was horrible. I had to chase them constantly, leaving multiple voicemails and emails most of which went unanswered. I never had a clear point of contact. My BBB arbitration was canceled because no attorney showed up or even responded to confirm their participation. They never even told me who my actual attorney was. Despite Hyundai offering a repurchase, this firm couldn’t even get that finalized. They sat on the offer and let weeks go by without action. I had to follow up myself just to find out what was happening only to discover that they hadn’t sent required documents to Hyundai until two weeks later and only after I badgered them. This firm has completely failed in their duty to represent me. They’ve delayed and jeopardized what should have been a straightforward resolution. I’ve asked them to close my file and send me all communications and I will be filing a State Bar complaint for abandonment, negligence and failure to communicate under professional rules. Absolutely unethical, unresponsive and unqualified. You are better off handling your lemon case yourself than trusting this group.
Lemon law group helped me and my family with a Ford F150. Randy communicated with me throughout the process and made it easy to see which steps we were on through the app they provided. I would recommend this firm to anyone.
Thank you for your kind words and for trusting Lemon Law Group to assist with your Ford F-150 case. We're glad to hear that Randy’s communication and our app helped make the process clear and manageable for you and your family. We truly appreciate your recommendation and are grateful we could support you through this experience.
The organization functions aggressively and efficiently toward the resolution of its clients.
Thank you for your kind words. We pride ourselves on taking an assertive and efficient approach to resolving our clients' matters, and we’re glad that reflected in your experience. If you ever need assistance again, we’re here to help.
⭐⭐⭐⭐⭐ Outstanding Experience — Truly the Best Lemon Law Experts! I cannot say enough good things about this Law Firm. From start to finish, they handled my Lemon Law case with exceptional professionalism and expertise. What truly impressed me is that they took care of everything from A to Z — I didn’t have to worry about a single detail. They guided me through the entire process with clear communication, efficiency, and an incredible attention to detail. Most importantly, they secured a settlement for me that went far beyond my expectations — both in terms of outcome and how quickly it was resolved. If you are considering pursuing a Lemon Law case, I absolutely recommend this team without hesitation. They truly fight for their clients and deliver results! Five stars is not enough — they deserve more!
Thank you so much for your incredibly kind and thoughtful review. We're thrilled to hear that you had such a positive experience with our team and that we were able to exceed your expectations. Guiding clients through the Lemon Law process with clarity, care, and strong results is exactly what we strive for. We truly appreciate your trust in us and your recommendation — it means the world to us. If you ever need assistance in the future, don’t hesitate to reach out!
Overall I Lemon Law Group did a good job getting me a settlement I was happy with. The process is slow, but they did a good job for most of it keeping me updated. There were a few times I feel like they could have done better with communication, but overall I was satisfied.
Thank you for your honest feedback. We’re glad to hear that you were happy with the settlement and that our team was able to guide you through the process. We understand that communication is key, and we appreciate you pointing out where we can improve. Your comments help us continue to grow and serve our clients better. We're grateful you chose us to represent you
Terrible experience. They go dark periodically (for weeks) then will pop up demanding you respond to them and their subpar offers. They are genuinely not reliable and you should not go with them.
Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your experience. At our firm, we strive to maintain clear and timely communication, and we regret that your experience did not reflect our usual standard. For clarity, your case was formally discharged in July 2024 after multiple unsuccessful attempts to obtain the necessary documentation and communication needed to move forward. Without the required information, we were unable to effectively represent your interests, and we made several efforts to reach out before closing the file. We understand that legal matters can be stressful, and we regret that we couldn't reach a more productive resolution. If you have any further questions or would like to discuss your case, we welcome you to contact us directly.
The Lemon Law group has been amazing. They have communicated with me throughout the entire case timeframe. I am pleased with the results of the case. I would recommend this company to anyone having issues with vehicle malfunctions on new vehicles.
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a positive experience with our team and that you were satisfied with the outcome of your case. Clear communication and strong results are what we strive for, so it’s great to know we met your expectations. We truly appreciate your recommendation and are always here to help others facing vehicle issues. Thanks again for choosing The Lemon Law Group!
I am writing to provide an account of our recent experience with a 2024 Lincoln vehicle purchase, which encountered several electronic and other operational issues from the outset. Despite our repeated efforts to resolve these concerns with the local dealership and Lincoln's customer concierge service, our vehicle spent more time in the repair shop during its first 6 months than it was in our possession. This lack of resolution led us to engage legal assistance from the Lemon Law Group. Initially, I was uncertain about the likelihood of a successful outcome, particularly as progress appeared slow and communication from the Lemon Law Group was less frequent than I had hoped. Nevertheless, I understood that the legal process often involves extensive negotiation and patience, especially when dealing with manufacturers. After nearly a year of negotiations, I am pleased to report that Lincoln has presented a settlement offer that is favorable to us. This resolution marks the beginning of our transition away from the complications associated with this vehicle. Throughout this process, I had interactions with numerous individuals, but I would like to specifically acknowledge Randy Dunbar. Randy consistently upheld a professional demeanor, demonstrating both sincerity and sensitivity. Even during challenging discussions, he remained courteous and attentive to our concerns. For individuals in similar situations, I recommend considering the services of the Lemon Law Group. While the legal landscape can pose substantial challenges that may favor manufacturers, perseverance and patience are key. I am grateful that we maintained our resolve through this process. Thank you for your attention to this matter, and I hope sharing my experience offers insight to others considering similar action.
Thank you for taking the time to share such a detailed account of your experience. We truly appreciate your honesty and the patience you demonstrated throughout this challenging process. We understand how frustrating vehicle issues and lengthy negotiations can be, and we are glad to hear that the settlement offer from Lincoln is a positive step forward for you. We’re especially grateful for your recognition of Randy Dunbar’s professionalism and care—he strives to provide support with sincerity and attentiveness, even in difficult moments. Your recommendation means a lot to us and will surely help others who find themselves facing similar situations. Please don’t hesitate to reach out if you need any further assistance in the future. Wishing you all the best as you move on from this experience.
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