Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.
Written by the business, not verified by us.Lemon Law Group (lemonlawgrouppartners.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Legal Services & Government and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and case managers for being exceptionally helpful, professional, and consistently responsive throughout the entire legal process. Consumers note that the team handles all the paperwork smoothly, keeping clients thoroughly well-informed and turning a potentially stressful situation into a manageable journey. Some reviewers were not happy with the communication issues and slow response times experienced during the progression of their legal cases. A few customers also mentioned experiencing noticeable administrative delays or feeling that periodic status updates were rather infrequent and lacked sufficient detail.
Auto-generated from all reviews of this business. For reference only.Randy Dunbar was my case manager and he did a great job! I have nothing but good things to say. He was very responsive with my phone calls, emails, and questions. I highly recommend.
Thank you for sharing your 5‑star experience. We’re pleased to hear that Randy provided responsive, knowledgeable support throughout your case. Your recommendation means a great deal to us.
I’m having an amazing experience working with my case manager Gabriela Zambrano .She is professional, responsive, and kept me informed throughout the entire process. She made everything easy to understand and always made me feel like my case was a priority. I truly appreciate her hard work, dedication, and outstanding customer service. Highly recommend!
Thank you for the fantastic 5‑star review. We’re glad to hear Gabriela delivered the professionalism, responsiveness, and clear communication you deserved throughout your case. Your appreciation for her hard work and dedication means a great deal. Thank you for recommending us.
At first communication is a little slow, and it does take about 6 months for the whole process, but once they started getting returns from Fiat the kept me in the loop and did a great job fighting for me. Fees seemed reasonable for me and I did much better off paying their fees versus what Fiat offered to compensate the crappy vehicle I got. I would definitely recommend them, just have to be a little patient. Thanks Randy and DJ
Thank you for taking the time to share your experience and for your thoughtful feedback. We truly appreciate your patience throughout the process and are glad to hear that Randy and DJ kept you informed and advocated for you every step of the way. While lemon law cases can take time depending on the manufacturer and the circumstances of each case, we're pleased we were able to achieve an outcome that exceeded Fiat's initial offer. Thank you for trusting our team and for your recommendation.
The process was long and varied in how communication was provided. The websites and information did not work as easily as I expected. I ended up using other ways to upload information through email or text. The first paralegal did not communicate as thoroughly as the second senior arbitration paralegal, who was exceptional in communication and actions. I do think that the process could have been expedited with more thorough and transparent communication and given a more thorough review or explanation of how the process worked throughout the duration of back and forth communication. The communication was less than expected throughout the first 5 months of my case. It felt limited and sporadic. But during the last month, I spoke with the senior arbitration paralegal, Randy Dunbar, and his communication and actions were very clear, very thorough and timely.
Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. We're delighted to hear that Randy provided the clear communication, guidance, and support you needed throughout the arbitration process. Keeping our clients informed and ensuring they understand every step is something we take great pride in. We'll be sure to share your kind words with Randy—they'll mean a great deal to him. Thank you for trusting Lemon Law Group Partners PLC with your case, and we wish you all the best moving forward!
Excellent communication exceeded my expectations as far as reimbursement for my Lemon car. I went so far as to refer a friend who also was awarded a cash settlement. Gabriela was a pleasure to work with and I couldn’t be happier. I will continue to recommend them so people don’t experience a car that doesn’t function correctly.
Thank you for your wonderful review! We're delighted to hear that our communication and the outcome of your case exceeded your expectations. It's especially rewarding to know that Gabriela made your experience a positive one by providing excellent support throughout the process. We truly appreciate your trust, your recommendation to a friend, and your continued confidence in our team. Thank you for choosing Lemon Law Group Partners—we're grateful for your support and wish you all the best!
Great Team, they work fast and keep you informed.
Thank you for your wonderful 5-star review! We're so glad to hear that you had a positive experience with our team. Keeping our clients informed and making the process as smooth and efficient as possible are priorities for us, so it's great to know we delivered on that for you. We truly appreciate your trust in Lemon Law Group Partners and wish you all the best.
Lemon Law Group Partners is the one you need fighting on your side, staff is excellent and professional,the service is second to none. I highly recommend them if you are in need. They will take care of you every step of the way, be patient they are great at what they do. Randy Dunbar is the best helpful, professional and great attitude answers all his emails and calls and always patient with all the questions and always willing to help and keep you informed.
Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience with Lemon Law Group Partners. It's wonderful to hear that you felt supported throughout the process and that our team provided the level of service you deserved. We'll be sure to share your kind recognition with Randy Dunbar. He takes great pride in keeping our clients informed, answering questions, and providing the support they need every step of the way. Your patience and trust throughout the process mean a great deal to us.
We had a very positive experience with Lemon Law Group Partners. Randy and the entire team were professional, responsive, and kept us informed throughout the process. They answered our questions, explained each step clearly, and worked hard to achieve a successful resolution of our case. We truly appreciate their guidance and support and would recommend them to anyone needing assistance with a lemon law claim. Thank you for everything!
Thank you for your kind words! We’re so glad to hear that Mareling was helpful and professional throughout your experience. We truly appreciate your feedback and thank you for trusting our team to assist you.
Im Thankful for using the lemon law group partner and having Grabriela zambrano as my case maneger...she took care of my case quickly and professional... excellent service
Thank you so much for your kind words and for trusting Lemon Law Group Partners with your case! We’re thrilled to hear that Gabriela provided you with quick, professional, and excellent service throughout the process. We truly appreciate your feedback and are grateful for the opportunity to assist you.
Great experience with Lemon law Group working with a difficult Manufacturer. I'm more than 100% satisfied with my outcome, would refer to anyone.
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you had a great experience with our team and that we were able to help you achieve a satisfying outcome, even while dealing with a difficult manufacturer. Your trust and support mean a lot to us, and we truly appreciate you referring us to others.
They literally wasted my time almost half a year, just to say hey, you have a strong case then to tell me, oh, we can't do nothing. No offense, but Sarah was very lazy. That was the lawyer I was assigned did some of my own digging on her. And had seen nothing but bad reviews. I'm leaving this review today. Because my case is finally settled through easy lemon law which is 5 star highly recommended for a law group. If you don't want to hear a whole bunch of B.S then I recommend Don't Go through these guys.👎 and also like to say that's why easy lemon law was able to do something and to say, you guys ain't at fault, you guys dropped me knowing it was a case. I'm honest when I leave my reviews and this is my honest opinion. If I could upload my messages and show them stating, I had a strong case, it shows that they're lying already only if I could upload all statements made from them taking my case to dropping my case to lack of communication to wasting my time.
We’re sorry to hear that you were disappointed with your experience and understand how frustrating a lengthy legal process can feel. I am sorry that you didn't understand our advice; we never stated that you had a strong case only that we felt we could help you. Your attorney diligently explained your situation and the options available to you in detail. Our team works hard to evaluate every case thoroughly and communicate honestly about possible outcomes, even when circumstances may change during the process.We also take feedback regarding communication and client experience seriously, and we have reviewed your concerns internally and found no fault in our representation. While we’re glad you were ultimately able to resolve your matter, we regret that your experience with our firm did not meet your expectations. We appreciate your feedback and wish you the best moving forward.
Randy and the team are excellent. Made this process feel effortless. Thank you for everything
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Randy and the team made the process feel effortless for you. Providing a smooth and stress-free experience is always our goal. We truly appreciate your trust in us and are grateful for the opportunity to help.
Excellent service. They kept on the loop of my case and explained the whole process in detail. Great people and professionals.
Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our team. Keeping our clients informed and ensuring they understand every step of the process is a top priority for us. We appreciate your kind words about our professionalism and service. Thank you for trusting us with your case, and we wish you all the best moving forward.
Exceeded my expectations—excellent service and quality!
Thank you for your wonderful review! We’re thrilled to hear that our service exceeded your expectations. Providing excellent service and achieving positive results for our clients is always our goal. We truly appreciate your trust in our team and thank you for taking the time to share your experience. If you ever need assistance in the future, we’re here to help.
The Lemon is amazing. They doing a very good job. Thank u so much in the personal they working together for the same page they’re is the best people I’ve ever met….
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had such a positive experience with our team. We work hard to stay aligned and provide the best possible service to every client, so your feedback means a lot to us. Thank you for trusting The Lemon Law Group, and we're grateful for the opportunity to help with your case.
Excellent thanks por todo Gabriela zambrano
Thank you for your 5-star review! We're delighted to hear that you had an excellent experience. We will be sure to share your kind words with Gabriela Zambrano. Thank you for trusting Lemon Law Group with your case, and we wish you all the best!
Having to contact a lawyer for an ongoing issue with my car was nerve wrecking. Lemon Law Group made the process easy. Our case manager Gabriela Zambrano was excellent. She answered all our questions & kept us in the loop throughout the process. She answered our texts or emails in a timely manner. I hope to never need a laminate law attorney again but if I do Lemon Law Group will be our first choice!
Thank you for your thoughtful review! We understand that dealing with a vehicle issue and pursuing a claim can be stressful, so we're honored that you trusted us to help. We're especially pleased to hear that Gabriela Zambrano provided excellent communication and support throughout the process, keeping you informed every step of the way. We'll be sure to share your kind words with her. Thank you for choosing Lemon Law Group, and while we hope you never need our services again, we're here for you if you do.
Well I don’t have a final outcome, not due to Lemon Law Group , but fact my Lemon is back in service again and it’s been 3 weeks with no diagnosis still ! And same electrical crap since I received truck ! Overall Lemon Law group has been on top of my situation and has kept me informed…… I just hope in end I’m happy with results
hank you for your 5-star review and for recognizing our team's efforts to keep you informed throughout the process. We understand how frustrating it can be when your vehicle remains in service without a diagnosis, especially after experiencing ongoing issues for so long. While the repair delays are outside of our control, please know that we remain committed to advocating for you and guiding your claim every step of the way. We appreciate your patience and trust, and we'll continue working diligently toward a resolution that leaves you satisfied with the outcome.
These people are taking cases that they are not willing to go to court on. They have taken two cases against Ford for me. One was for a $50,000 2023 F150 they only got me $10,000 all inclusive because they didn’t wanna fight with Ford or go to court then they had a chance with our 2021 Ford Bronco sport and Ford gave no settlement offer after the rear end being replaced twice and other attempts at fixing it failed and this group said Ford has made no offer so we’re closing the case and when I threatened to take my case from them before they said well if you change Attorneys, you’ll no longer have an opportunity to file a lemon law case they are cheats they are thieves and they are liars and I am filing a grievance with the Texas Bar Association and the Better Business Bureau
We strongly disagree with the false statements and accusations made in this review. Our firm does not “cheat,” “steal,” or mislead clients, and we take our ethical and professional obligations very seriously. Every lemon law case is evaluated based on the specific facts, repair history, manufacturer responses, and applicable law. Not every case results in a buyback or large settlement, and no attorney can ethically guarantee a particular outcome. In situations where a manufacturer declines to make an offer or where the evidence does not support continued litigation, we provide clients with our professional legal assessment and recommendations. Because of attorney-client confidentiality, we will not discuss the details of any case publicly. However, we stand behind the work performed by our team and the advice provided throughout the representation.
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