Life Alert (lifealert.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
Anthony Nugent ( Ft Lauderdale) was very helpful, he answered all our questions, was very patient and knowledgeable. We are pleased with everything and most appreciative that Anthony is our assigned agent. THANK YOU ANTHONY YOU MADE THIS SO EASY
Very knowledgeable person and with a kind personality
Donya was very helpful in getting all of my information. Marie was also very helpful and patient in instructing me how to get started with my new Life Alert system. I just like to thank everyone that was so patient and kind helping me to get started including operator 1915.I really appreciate everyone’s help.
Great help and customer service for setup.
Stephanie was empathetic, knowledgeable and professional! She ensured that all my questions were answered and prepared us for all the next steps.
The gentleman that assisted me through the whole setup was patient and very kind. Also, the wonderful gal that helped me from the beginning, Suzie was fantastic. It went smoothly!
Everett Kerry was a great help explaining everything that's included with this device and he cared about the people that requiring this device. My mom is happy to hear that would be our point of contact just as well.I want to thank him for the patience that he displayed today while assisting me.
Pleasant, efficient, thorough
(7 STARS) - After researching all the available options for my Dad, Life Alert is NO COMPARISON, THE BEST EMERGENCY RESPONSE, NOTIFICATION, & FOLLOW-UP, COMPANY AVAILABLE!! Their dispatchers are EXTREMELY EFFICIENT, PROFESSIONAL, & FRIENDLY!! Their equipment is EXCELLENT, and VERY EASY TO USE!! I WOULDN'T HAVE ANY OTHER COMPANY FOR MY DAD!! He is VERY WELL TAKEN CARE OF!!
The thoroughness of the explanation of how the system works and how everything will be set up.
Denise was great exposing everything and making sure my Mom, myself and daughter in law understood everything. She was wonderful? 💯
They were very patient and answered my questions.
Thank you they were very friendly and it was easy
Had patience. Not pushy. Knowledgeable of his product
Very detailed and helpful. Answered all my questions without hesitation. Excited to get started!
Nadya was polite friendly and very informative. She answered all my questions professionally and was attentive to my needs.
Everyone has been very thorough and patient
Agent was very friendly and empathetic with specific family situation causing this need. He explained everything in detail and made me feel absolutely comfortable with the purchase.
Staff was patient, thorough and made sure all my questions were answered.
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