Way to Go Bob!!!!
Bob was informative, compassionate, personable, relatable, professional and efficient! He made us feel as if we were a part of the Life Alert family from the start! Job well done, Bob!
About Life Alert
Data updated- Website
- lifealert.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 100 reviews
- Replies to negative
- 33% (1/3)
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Is Life Alert legit?
Life Alert (lifealert.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
What people say
Scot is very knowledgeable
Scot is very knowledgeable, personal and helpful. I knew a good bit about LifeAlert prior to calling but Scot easily explained all details in an easy to understand manner.
Pete was very thorough and caring and…
Pete was very thorough and caring and efficient. So glad we made this decision.
FANTASTIC CUSTOMER SERVICE
Eric & Bonnie were very kind and helpful. Everything was explained in a very friendly yet professional manner. They both deserve a raise! The unit itself is simplistic and easy to use which is important for my 90 year old dad.
Suzy was very friendly and helpful
Great experience
Ryan was helpful and friendly, this made our program ordering process very user friendly and my grandmother was very pleased with the care we received.
Scott was wonderful
Scott was wonderful. Very informative and very passionate about his job!
It was a very nice and thorough process…
It was a very nice and thorough process which my agent made very enjoyable with his patience in dealing with my questions and sometimes overstated explanations of past experiences. My first experience with Life Alert provide many questions and each was dealt with in a patient and complete manner
Glad to know all the services that will be provided to the customers so I will feel safe.
Amy Lee did a wonderful job she explained everything and it made me know that I will taken care of if I need Life Alert
New customer
I had Donna Dudchock as my Rep. She was WONDERFUL! She explained everything to me, gave me some incidents that had happened to other people (no names). Answered any questions that I had . Looking forward to being a new client of your company and the peace of mind that I'm not alone.
Helpful
Timothy was so knowledgeable and helpful. He explained everything in detail and addressed all my concerns and questions.
Nicolette was wonderful
Nicolette was wonderful. She explained every detail in a way I could fully understand. She answered all my questions and explained the process. Nicolette was very professional as well as kind
Very polite and accurate with step by…
Very polite and accurate with step by step instructions.
Tiffany was very helpful and explained…
Tiffany was very helpful and explained everything throughly. She was most pleasant to talk with.
Very secure feeling
Nice to know they answer quickly even when I hit the button by mistake.
Ryan was very good at explaining…
Ryan was very good at explaining everything to me for my mom.
Jeff was so great at explaining…
Jeff was so great at explaining everything to my mom and I.
Super easy
Both women I spoke with were wonderful and installation was easy.
Being able to talk to the same rep…
Being able to talk to the same rep through the entire process