LIS-SKINS

Hello, We can see that your account currently has an outstanding balance because the items were returned after you had already received payment for them. This situation occurs when Steam Trade Reverse is used after an instant payout has already been completed. As a result, the items are returned to you while the payment has already been sent, which creates a debt on the account. For more detailed information regarding your specific case, please contact our support team - they will be happy to explain everything in detail. Best regards, LIS-SKINS Team

Hello, Thank you for your feedback - we’re glad to hear that overall your experience has been positive. We understand how frustrating it can be when your account is temporarily restricted after a deposit. This usually happens due to automatic security checks. While this may cause delays, these measures are in place to protect both users and the platform. Some of these checks may require additional time, depending on the case. We appreciate your patience and feedback - it helps us improve the experience. If you encounter such issues again, we recommend contacting support so they can review your case as quickly as possible. Best regards, LIS-SKINS Team

Hello! We’re sorry for the inconvenience. We’ve checked your account and can confirm that it is currently active and has no restrictions. We can also see that you topped up your balance and successfully completed a purchase 10 days ago. If you’re still experiencing an issue, please contact our support team - we’ll review it and help you as quickly as possible. Best regards, LIS-SKINS Team

Hello, Unfortunately, you did not provide a transaction ID or any other details that would allow us to identify your account or locate the specific deposit in question. Please contact our support team and provide the transaction ID. Once we have this information, we will review the situation and provide you with a detailed response. Best regards, LIS-SKINS Team

Hello, We sincerely apologize for the inconvenience you experienced. Most items listed on the site belong to our own inventory and are stored on our bots. In such cases, failure to deliver after purchase is not possible. However, some items are listed by external suppliers. These items are marked accordingly on the platform, delivery in such cases is automatic but still depends on the supplier and we do our best to monitor seller reliability. Regarding the price change of the items, market prices are dynamic and can move both upward and downward depending on supply and demand for any kind of items it doesn't depend on the source of the items. As for the $200 you deposited in stablecoins, deposit funds are subject to the terms shown during the top-up process. Such funds are intended for purchasing items on the platform and are not available for withdrawal. Unfortunately, due to the payment method used, we are also unable to initiate a refund through the payment provider. Our marketplace offers a wide range of items with inventory constantly updating, and we are confident you will be able to find another suitable option. If you need help selecting an item or have further questions, please contact support. Best regards, LIS-SKINS Team

Hello, As we can see, you successfully sold items for website balance and later withdrew the funds from that balance. If you have not yet received the payment or if your review refers to another issue, please contact our support team with more details so we can check everything and assist you. Best regards, LIS-SKINS Team

Hello, We’re sorry that you had such an experience. Unfortunately, your review does not include a transaction ID or any details that would allow us to identify your account or locate your support requests. Because of this, we are unable to verify the situation or provide a precise explanation. Please contact our support team and provide more information (such as your account email or transaction ID). We will carefully review your case, clarify what happened, and provide you with a detailed response. Best regards, LIS-SKINS Team Update: We’re sorry that you feel this way. Based on the information you provided, we were unable to identify your account in our system. This means that any account restrictions you experienced are not related to the details shared in your replay. We understand your frustration, however, we still recommend contacting our support team so your case can be properly reviewed and resolved.

Hello, As we can see, your account currently has no active restrictions. We have also reviewed your communication with our support team - a detailed response was provided and assistance was given accordingly. If something is still not resolved or you believe a specific issue was overlooked, please let us know - we will be happy to review it again. Regarding prices, they may change over time due to market conditions, currency fluctuations, and other external factors. Best regards, LIS-SKINS Team Update: We value our reputation and always work to resolve negative experiences. In many cases, users choose to update or remove their reviews after their issue has been resolved. In your case, a detailed explanation was provided regarding the reason for the temporary account freeze, as well as recommendations on how to avoid similar situations in the future. After the matter was resolved, you were asked whether you would consider updating your review. As stated in section 3.4.2 of the Terms of Use, which users agree to when creating a deposit and using the platform, deposit crediting may be delayed for the time required to complete KYC verification. This is a common compliance practice aimed at protecting both users and the platform. Recommendations regarding accurate personal information during deposits were also given for this reason. Item delivery takes place immediately after a successful purchase. It appears there may be confusion between the deposit verification process and item delivery itself. Our support team operates 24/7 to assist users at any time. However, certain specialized departments (such as security or verification teams) may work on a separate schedule. Guidance on how to avoid future freezes was also provided to you. Regarding deposit fees, these are charged by the payment provider, not by our platform. We do not add hidden commissions, and the site offers multiple top-up methods, many of which have low fees. Our support team is always available to help choose the most suitable option.

Здравствуйте Спасибо за ваш отзыв. Рекомендуем следить за нашими соцсетями - впереди ещё много активностей, включая розыгрыши и возможности получить бонусы. С уважением, Команда LIS-SKINS.

Hello, Based on our records, your recent transactions (including today’s and previous ones) were successfully completed and processed. If you did not initiate or accept these trades, this strongly indicates that your Steam account security may be compromised, including possible access to your authenticator. This would allow third parties to confirm trades and transfer items without your consent. We strongly recommend that you contact our support team as soon as possible. They will provide you with detailed guidance on how to secure your account and review the situation. Best regards, LIS-SKINS Team

Hello, Thank you for your feedback and for highlighting the positive aspects of our service. Regarding deposits, we understand that availability of certain payment methods can be limited depending on the region and payment provider. We continuously work on expanding the range of supported payment options for both deposits and withdrawals. If your Visa card is currently not accepted, we recommend contacting our support team - they can suggest alternative methods that are available in your region and help you choose the most convenient option. Best regards, LIS-SKINS Team