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Construction & Manufacturing

LiTime

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463 reviews

3.7463 reviews
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About LiTime

Data updated
Website
litime.com
Category
Construction & Manufacturing
Location
China
Status
Unclaimed
Last 12 months
439 reviews
Replies to negative
75% (75/100)
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About this business

12V 100Ah SeriesRV Lithium BatteriesTrolling Motor Lithium BatteriesMarine Lithium BatteriesGolf Cart Lithium Batteries

Written by the business, not verified by us.

Is LiTime legit?

LiTime (litime.com) has a 3.7 out of 5 rating on OK.one, based on 463 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 67% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.

Auto-generated from all reviews of this business. For reference only.

What people say

Update to a 3 star review

I would like to update my review. After I wrote the review below LiTime did reach out to me just like they said they would in their response and they did take care of the issue. When I first started looking and researching lithium batteries I was told to be careful when purchasing one because with most of the manufacturers if you ever have any issues or problems you could never talk to anyone. With LiTime I can honestly say that the customer service is outstanding as far as the battery goes I have only had it for a month or so and no problems at all. I guess time will tell but if I do have a problem I am confident they will make it right. My plan is to replace 1 of my deep cycle batteries every year with a lithium battery and I believe that I found the company to help me with this. I hate to give a three star review. Your product is great 5 stars for sure. As far as the experience when FedEx delivered the battery they pulled up to my house and dropped it out of the door right in the middle of the driveway

Reply from LiTime2026-09-24

Hi JS, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

Purchased Battery monitor

Purchased the Battery monitor with shunt.. The unit was defective. Customer service wanted me to try different things and send pictures. Finally got an ok to return the item for a new unit. A week after it was returned and signed for per FEDEX . LiTime said it had not been checked in. Requested a refund. How long does it take to check a package in??? Said when it gets checked in they will refund the money Purchased over $ 5000 dollars in batterys that rate 5 stars and then you get 1 star service for a $ 100 dollar part Up Date 10-1-2026 After above review LiTime Contacted me letting me know they would ship a new uint or send my money back. I decided to take a new unit which i just Installed and am Very Very happy with both the Shunt and the 460 amp Hr batterys They rate ***** over all will contimue to use there products

Reply from LiTime2026-09-24

Hi Richard, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

FEDEX is not as reliable a delivery…

FEDEX is not as reliable a delivery service as UPS. Took 8 hours to locate the FEDEX delivery "hiding place". UPS delivery is ALWAYS placed where expected. My antenna go up every time packages are shipped FEDEX. And they always live down to my expectations.

Reply from LiTime2026-09-18

Hi Raymond, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

I allready sent a reply rwice that the…

I allready sent a reply rwice that the battey you sent was completely dead when it arrived and will not hold a charge.

Reply from LiTime2026-09-18

Hi Steve, Thank you for your feedback. Lithium batteries are typically shipped with a lower charge level due to transportation safety regulations. Before first use, we recommend fully charging the battery to ensure optimal performance. If you have any questions, feel free to contact us at [email protected]. Best regards, Customer Support Team