Easy return
Easy return. Simple and quick. New product works great.
About LiTime
Data updated- Website
- litime.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 439 reviews
- Replies to negative
- 75% (75/100)
Do you own LiTime? Claim this profile for free and start replying to reviews.
About this business
12V 100Ah SeriesRV Lithium BatteriesTrolling Motor Lithium BatteriesMarine Lithium BatteriesGolf Cart Lithium Batteries
Written by the business, not verified by us.Is LiTime legit?
LiTime (litime.com) has a 3.7 out of 5 rating on OK.one, based on 463 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 67% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.
Auto-generated from all reviews of this business. For reference only.What people say
Company has not refunded my money after…
Update: after month they finally reimbursed me. Company has not refunded my money after sending the wrong battery. FedEx shows the warehouse received it 2 weeks ago and yet they say they can't confirm it was received. Customer support has not helped resolve the issue.
Reply from LiTime2026-10-06
Hi Joshua, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
quick to respond to my emails and phone…
quick to respond to my emails and phone calls and my order was correct
Ordered the kit that included battery
Ordered the kit that included battery, charger, wires, circuit breaker. Received everything but circuit breaker in which i received a notification of "back order". 3 weeks after purchase i see online that the item is "in stock". I call and speak with a rep in which it took alot of effort to explain that i did not receive it. Apparently i am being sent a one now, we will see
Reply from LiTime2026-10-06
Hi Ken, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team
The ordering process was…
The ordering process was straightforward and simple to understand. The products ordered were received in a timely manner and were well packaged.
Great support, great product.
First I want to compliment the support team. Before I ever bought their batteries I communicated with them about a DIY approach to upgrading my RV to lithium. They answered my questions and confirmed that the approach I was taking would be safe and effective, although not optimal. Then I bought two 165 AH LiTime heated batteries. I installed them (and the other components) and promptly went for a boondocking weekend. Everything worked great! I love the BMS software and its bluetooth feature. The conversion has been a total success. So yes, I rate these batteries and the support team as 5 stars.
fast shipping
great price and fast shipping
One battery replacing two!
One battery replacing two! I found that the company gave excellent information about the product. And when it came time for me to order my 24v 100a battery you honored the discount code I applied. The battery came very well packaged and it even came with a wrench for easy installation. Thank you! Donald Richter
The customer service was outstanding
The customer service was outstanding. I really appreciated the quick, knowledgeable responses and the effort made to ensure all of my questions and concerns were addressed. I specifically worked with Beryl on a warranty claim, and he made the entire process seamless from start to finish. His exemplary customer service, professionalism, and willingness to help exceeded my expectations. He communicated clearly, responded quickly, and made what could have been a frustrating warranty process extremely easy. This experience definitely gave me confidence in LiTime as a company. Great products are important, but having excellent customer service standing behind them makes an even bigger difference. Beryl represented LiTime extremely well, and I truly appreciate the way he handled my claim. Excellent experience all around!
Items shipped in timely manner and…
Items shipped in timely manner and arrived in short time. My only issue was I can’t get my battery charger registered like I did with the battery. It keeps telling me that I already used the order number as my two items arrived on different days and I guess since I had already registered it first I can’t do the charger. Have been happy with trolling motor battery performance though. Used for first time several hours and it barely used up any overall charge power. Happy with my purchase so far.
I sent a negative review of FEDEX…
I sent a negative review of FEDEX deliveries. LiTime offered a monetary incentive to revise my review.
Reply from LiTime2026-10-06
Hi Raymond, We're sorry to hear that our response did not meet your expectations. We strive to provide timely and helpful support, and we truly appreciate your feedback. Please contact us at [email protected], and we will prioritize assisting you. Best regards, Customer Support Team
Expedient
Expedient, quality products. Good customer service.
Reasonable price,prompt delivery
Reasonable price,prompt delivery, easy installation.
Trolling motor batteries
Great reviews of your batteries and a great price.
Purcased new 48v battert
easy hook up of battery to charger and monitor within my boat
Shopping Multiple LiTime Distribution Channels
I was in the market for my fourth 48Volt 30AH Comflex battery. I had bought one through Amazon, two directly from LiTime through their website and now I have bought a fourth through LiTime on eBay. I got the best price this time on eBay due to a 20% special promotion. Shopping their multiple distribution options has saved me $$ on each battery purchase. Delivery and product remain consistently the same thus far. My LiTIme points even transfer for each purchase.
I haven’t had the opportunity to use my…
I haven’t had the opportunity to use my battery/charger yet. But I had an issue with signing up for the warranty and customer service handled it quickly and efficiently!
Hopefully this is a great experience
Love the battery so far
Delivery service and price.
Haven't had a chance too us them yet…
Haven't had a chance too us them yet but the came well packaged and in a reasonable amount of time as well. Will see how they hold up tournament fishing next year.