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Construction & Manufacturing

LiTime

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463 reviews

3.7463 reviews
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About LiTime

Data updated
Website
litime.com
Category
Construction & Manufacturing
Location
China
Status
Unclaimed
Last 12 months
439 reviews
Replies to negative
75% (75/100)
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About this business

12V 100Ah SeriesRV Lithium BatteriesTrolling Motor Lithium BatteriesMarine Lithium BatteriesGolf Cart Lithium Batteries

Written by the business, not verified by us.

Is LiTime legit?

LiTime (litime.com) has a 3.7 out of 5 rating on OK.one, based on 463 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 67% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 75% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the simple ordering process, noting that products arrive promptly and are safely packaged for delivery. Users are particularly happy with the outstanding performance and reliability of the batteries during outdoor trips and daily use. Though some reviewers were not happy with shipping delays, experiencing prolonged waiting times and communication gaps regarding their orders. A few other people also noted difficulties during the return process, or received items that required extra support and troubleshooting. Additionally, a small group of consumers mentioned facing challenges when trying to get refunds or resolving discrepancies.

Auto-generated from all reviews of this business. For reference only.

What people say

I love my LiTime 2000w inverter

I love my LiTime 2000w inverter. It was easy to install and it truly changed the way we camp in the best way! My wife has used her hair dryer for the first time while camping thanks to the addition of our Li Time inverter. I wish I had a Li Time battery as well. I currently have a Renogy Lithium battery and am not satisfied with its performance. It enters protection mode prematurely blocking it from being recharged. It also has Bluetooth connection issues where you need to be practicality on top of the battery for it to connect. I'd love to replace it with a Li Time 320ah smart LifePo4. This will be my next purchase from Li Time. I really appreciate the follow up emails an discount offers that Li Time sends me on a regular basis. I will be using the promos in the future. I would be willing to do a product comparison of the Li Time battery vs my Renogy battery with help of your sponsorship. I had already planned to purchase the battery and do another review eventually, but your sponsorship would definitely kick start my efforts. Thank you for a wonderful product and excellent product support.

Using the "discount sale" incentive

Using the "discount sale" incentive, I bought the "best" battery, only to have a "new" model appear one week later, one that included communications protocols that links with vendor protocols, such as Victron. I would have purchased these updated protocol batteries, had LiTime informed *anyone* that the newer batteries would include this protocol. I first rated this as one star, and am updating this to reflect the customer service response. LiTime customer service' response was without flaw. They refunded the purchase of two batteries in a timely and efficient manner. Based partly on this customer service response, I will be making a purchase of a quantity of two of the new, communications-enabled batteries. Thank you LiTime customer service.

Reply from LiTime2026-09-18

Hi THOMAS, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

LiTime Delivers

The battery arrived in just a couple of days perfectly packaged and ready to charge. The published specs and actual performance are lining up so far - and we anticipate the battery will continue delivering on an upcoming trip. We had 4 LiTime batteries in our previous rig and they were outstanding, always providing the power we needed to run everything in the trailer. Our expectations are the same for this 24v, 230aH battery as well.

Decent products

Decent products. Customer service was proactive but the shipping process was inadequate. Misinformation or lack of package status was an issue.

Reply from LiTime2026-09-18

Hi d1, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team

i feel they should have replaced the…

i feel they should have replaced the battery not given me a partial refund

Reply from LiTime2026-09-18

Hi Daren, We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. Our support team has reached out to you via email to better understand the situation and help resolve it as quickly as possible. Please kindly check your inbox (and spam folder) for our message. If you haven't received it, feel free to contact us at [email protected] with more details. We’re committed to making this right and appreciate your patience. Best regards, Customer Support Team