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Shopping & Fashion

livecards.net

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888 reviews

3.1888 reviews
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About livecards.net

Data updated
Website
livecards.net
Category
Shopping & Fashion
Location
Singapore
Status
Unclaimed
Last 12 months
415 reviews
Replies to negative
92% (303/330)
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About this business

Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.

Written by the business, not verified by us.

Is livecards.net legit?

livecards.net (livecards.net) has a 3.1 out of 5 rating on OK.one, based on 888 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order. Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.

Auto-generated from all reviews of this business. For reference only.

What people say

Bought 50USD Playstation Store Card

Edit, got the gift card. But i lt took loong time compared to other websites.

Reply from livecards.net2023-05-12

Dear Algirdas Klova, Our website is legit and we make sure that we send all the codes to our customers once we successfully receive the payment. Could you please provide your order ID number so we can check it here? We are here open 24/7 to assist you. Please feel free to contact our support anytime if you are having issues with your order. Have a wonderful day! Regards, Lisa

i got the code but it took really long…

i got the code but it took really long so thats why the 3 star

Reply from livecards.net2023-05-10

Hello Ilja Achttienribbe, I'm sorry for the inconvenience Please note that the timeframe for processing your order depends on the processing time of your payment method. If you still need help, you can contact our support at any time. We are happy to help you. With kind regards, Lisa

I was sold a disabled iTunes voucher…

I was sold a disabled iTunes voucher that Apple confirmed was invalid and should not have been sold in the first place. Support re-issued a new voucher after I confirmed with Apple that it was invalid

Reply from livecards.net2023-05-08

Hello, Thank you for the opportunity to correct this. We appreciate your review. If there is any problem please do not hesitate to contact us anytime. Have a nice day! Regards, Lisa

Subpar customer support team.

I bought a card on this site but the code was not delivered. It has been 3 days since I bought it and I have contacted the support too, but no reply from the support whatsoever. This is a fraud site and I advise people to avoid buying anything from this site to save your hard earned money. Update: Order Nr: 2416-5124926 Update: Received a refund. But still only 3 stars because the customer support didn't respond when I contacted them through their website. They responded only after I wrote a review on Trustpilot.

Reply from livecards.net2023-04-28

Hello Chaitanya, We sincerely apologize for the delay. Can we please have the order number so we can check it here? We will wait for your response. Update: As I double-checked you have used Sofort payment for your order. The settlement of payment for Sofort can take up to 4 business days. This means choosing Sofort option to settle the payment for your order may take up to 4 business days to process before your product key is sent to your provided email address. We have sent you an email regarding this order. Please respond so we can resolve the issue. Update: We sincerely apologize for any inconvenience this may have caused you. Your order has been canceled and your payment has been refunded to your account. Please allow 56-72 hours for your bank to process the refund, as this is their standard system time and weekends are not included. Update: As I checked here our support is attentive to your concern as we have also informed you that we have successfully refunded your payment. Please feel free to contact us anytime. We are here open 24/7 to assist you. Regards, Lisa

SCAM

SCAM ! Bought a game pack for the sims 4. Paid it and got a code but the code was already used. In this way the code wa totally useless for me. Got in touch with them the same day but no resolution so far. They keep sending back the same messages that I have to wait or to send more photos (ones I already send). Update: got a full refund after 12 days. According to them there was a mistake with the supplier.

Reply from livecards.net2023-04-24

Hello Lotte, We sincerely apologize for the inconvenience. We understand how important this is to you. Please send us your order number so we can locate your order and provide the best resolution. We will be attentive to your response. Update: Thank you for the order number. We just send an email with the resolution for your concern. Please refresh your mailbox or check your Spam and Junk mail. Have a nice day! Regards, Lisa

Buy somewhere else! Resolved

We bought 2 office licenses which where not usable, according to the office activation they where used to many times in another system. I cant get in contact with customer support. It feels like I'm being scammed and would like my money back. EDIT 24-04-23 2200: They send me 2 new codes which worked. The Problem has been resolved. Order code 1032-5123321

Reply from livecards.net2023-04-24

Hello Max, Thank you for the opportunity to correct this. We appreciate your review. If there is any problem please do not hesitate to contact us anytime. Have a nice day! Regards, Lisa

I order the office for 1 Mac

I order the office for 1 Mac. Paid and I got the code and nothing worked. I have now got my refund

Reply from livecards.net2023-04-19

Hi Nicholas Honey, We sincerely apologize for the inconvenience. Can I have the order number or the email address you used to order so that I can check this? Update: Please be informed that the payment for your order has been successfully refunded. Please feel free to contact us anytime if you still need assistance. We are here open 24/7 to assist you. Regards, Lisa

Should be refunded

Hi there, I use livecards often and even though everything is usually okay it does take a while more times than not, for the keys to come through. However, I accidentally purchased x2 £ cards but was meant to be $ cards (was a £25+50 card) however I wasn't refunded my £ so the seller is £75 up and I've no use for the £25+50 cards so if this can be sorted out I can leave a more positive review

Reply from livecards.net2023-04-18

Hello Alison, Thank you for your feedback. We completely understand how important this is to you. Kindly send us your order number so we can review your order an provide a proper resolution. We will wait for your response. Regards, Lisa

I bought 3 game codes

I bought 3 game codes, sunday the 2 of april. 2 need for speed codes (they work) and 1 among us code ( for steam, DO NOT WORK). The code has been used before!!!! How can it be, so hard to find, that user acount, on wich, the code has been used? And then see that i am NOT THE ONE, that are trying to cheat with the code!! It has been almost 14 days, and still NO solution, haven't been refounded or given a new game code that works. Unaccepteble!!!!!!

Reply from livecards.net2023-04-14

Hello Lars, We apologize for the inconvenience. We understand how important this is for you. It is also important for us to get to the bottom of this and have working codes. Can we please have the order number so we can review your concern and check its progress? We will wait for your response. Regards, Lisa

Takes too long and no answers

Chat doesn't answer for an hour, order haven't been delivered. Taking too long. I have screenshots on time between answers.

Reply from livecards.net2023-04-01

Dear Tunsbe, It wasn’t our intention to disappoint you. We sincerely apologize for any inconvenience this may have caused. We double-checked all your chat conversations with our support and we immediately answered all your concerns. We also see here that we have successfully sent the code to your email address. Please feel free to contact us anytime if you still need assistance. We are here open 24/7 to assist you. Have a nice day! Regards, Lisa

Don't pay using Trustly.

Don't pay using Trustly. I bought a 100USD iTunes gift card. The option to pay by your bank account, took the money but did not create an order. I therefore am down £80 in my bank account and have no details to give the merchant. I have been trying to contact them but can't get through on any support channel. EDIT: I managed to get through via email and the code was sent via email and worked. So I have updated to show the merchants honesty. It was more hassle than I needed but code works well.

Reply from livecards.net2023-04-01

Dear Tom Kaye, We will do our best to help you. May I know if you receive a confirmation email from us? You may give us your OrderID here and we will get back to you with a response as fast as we can. Your OrderID is located at the near top left corner of the email containing your product code. You can also contact us on our email [email protected] and send us a proof of payment so we can locate your transaction. We also have 24/7 LiveChat support team if you haven't done so already ( chatbox is located in the right bottom corner of our website). This is the fastest way to resolve any issue. Update: Glad to hear that we have successfully resolved your issue. You can always contact our live chat support or email support if you still need assistance. We are here open 24/7 to assist you. Thank you again for updating your review. We'll be waiting for your email. Have a wonderful day! Regards, Lisa

I WONT BUY AGAIN, TERRIBLE EXPERIENCE!!!

ORIGINAL REVIEW: I bought a PSN subscription, got no subscription codes but gift cards 10 dollars, 10 dollars and 100 dollars. the 100 didn't work and they don't give any solution. So I got scammed 100 dollars. ------ UPDATE: After posting the review, Livecards requested order number to contact support. I provided it and got back 3 or so emails, useless emails, requesting information I already provided days ago. After 11 days of silence, I already accepted the money to be lost, I received an email from them asking if I wanted a new code or a refund. I opted for a code since I don't want to provide any more information or have any more problems dealing with Livecards. I received the code and it works. But 11 days after my initial purchase. I added 1 extra point to the review because in the end I didn't lose my money, but still I won't be buying from them anymore. I will always have a doubt about what would have happened if I didn't post my review here, since at that point support was already not providing any help. In the end, I can only share my experience for others, but it only seemed fair to update it now that a final resolution has been achieved. Original title "DON'T BUY IS A SCAM!!!" was updated since in the end I didn't get scammed, but I'm still not ok with all that's happened.

Reply from livecards.net2023-03-23

Hi Zerocdv, Would you mind sending us the order number or the email you have used to place the order so that I can help resolve your product issue? Update: We are very sure that we have provided you a valid adn active code. We would advise you to please contact PSN support to check your account safe and secure. Update: Upon checking here we have successfully resolved your issue and you have confirmed that our provided codes worked fine. Please check your inbox. Let us know if you still need assistance we are here open 24/7 to assist you. Have a nice day! Regards, Lisa

PSN code does not work out of the box

Edit: After customer service team reach out to me to resolve this issue, it took about one week which they requested some information about my PSN payment history and then they knew their system gave me a used/wrong code. They shared with me new codes (25 USD x 2) this time it was physical codes they scratched and shared the images with me, it worked. Unfortunately I did need the code at the moment but I felt refunding may take longer so I took the codes and redeem to my account for the next PlayStation sale. If you need codes on time, I wouldn't recommend this service but they have great customer service. Original: I paid 43.49 euro to get 50 USD PSN card, and the code was generated with instructions on how to redeem on the PSN website, I followed all the step but I got an error message saying the code has been redeemed already which I guess this guys sold a fake/used PSN code to me. I waited a week to write this review because I tried to reach out to them but no response and the code still doesn't work. my order number is 1032-5062942. I will recommend you stay away from this website

Reply from livecards.net2023-03-16

Hi Frank Owusu-Agyemang, We apologize for any inconvenience. We have sent you an email regarding your activation code problem for more details regarding yor concern, Kindly check. Regards, Lisa

Long processing times

The longest time I´ve had to wait for an order to complete. They send and email, saying: "CONTACT US (24/7) Fast answers and solutions!", yet no one but a bot answers in the chat, just saying that you´ll receive an email.

Reply from livecards.net2023-02-20

Dear Kevin, It wasn’t our intention to disappoint you. We sincerely apologize for any inconvenience this may have caused. Can we have the Order Number please so that we can check it on our system? We'll be waiting for your response. Regards, Lisa

Slow, difficult and prone to mistakes

Bought a steam key for Hogwarts Legacy, when I tried to activate the game, steam informed me the key had already been used in another account. So they sold me a used key. Contacted them with email and chat immediately, provided all the information they asked for, including screencaps and screencap video. Got generic answers with a promise to be in contact with me in 24-48 hours. Got no contact or information within those 48 hours. So I contacted Steam myself, got the inofrmation about the key I was sold (and within hours, not days I might add), and found out that the key had been used 13.2.2023 that would be three days before they sold it to me. Emailed them with the information and screen- and videocaps from steam. Got a reply where they asked if I want a key or a refund (first positive thing) I replied that either a working key or a refund if they are not able to provide me with a working key, after that they have sent me two emails asking if I want a refund, and I have answered in the same way, either a working key, failing that a refund. After my last email to them, it took 10 hours for them to contact me back, I finally got a working key, thank you for that. But it took over 3 days, 14 emails with them, several chat messages with them and I had to get the proof from Steam myself that the key was used before they sold it to me. So a definite buyer beware !

Reply from livecards.net2023-02-19

Dear Ben Leander, It wasn't our intention to disappoint you. We apologize for the inconvenience that this may have caused you. Our products are original and legit. We make sure to only get them from licensed distributors. Please provide the order ID number so we can resolve this for you. Update: As I checked here we have already provided you a replacement key and it is fully working. Please feel free to contact us anytime. We are here open 24/7 to assist you. We'll be attentive to your response. Have a nice day! Regards, Lisa

Got what i ordered

Got what i ordered - perfect. Code worked. Took a little while before the code arrived in the email. Took contact to customer support through the chat function. Slow but helpful and worked out. 4 stars since i had to go through customer service to make sure to get the code quickly. The idea to purchase codes, for me, is to get playing the game immediately and not to wait for too long. But it all worked out. Thanks

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