About livecards.net
Data updated- Website
- livecards.net
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 415 reviews
- Replies to negative
- 92% (303/330)
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About this business
Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Written by the business, not verified by us.Is livecards.net legit?
livecards.net (livecards.net) has a 3.1 out of 5 rating on OK.one, based on 888 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order. Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.
Auto-generated from all reviews of this business. For reference only.What people say
it works well and it is fast but…
it works well and it is fast but payment system asks for unnecessary personal data
Kass costumer service
Reply from livecards.net2022-12-31
Kära Jonas, När det gäller din oro, som jag kollade här har vi skickat en giltig och aktiv kod till dig. Vi har skickat ett e-postmeddelande till dig om du fortfarande behöver hjälp, tveka inte att kontakta vår support. Vi är här öppet 24/7 för att hjälpa dig. Ha en bra dag! Hälsningar, Lisa
They find a solution for my problem…
They find a solution for my problem takes too long but it happens. Thank you
Reply from livecards.net2022-12-31
Hi Klant, We apologize for any inconvenience. Kindly send us the OrderID or the email address you used to place the order so we can check it. Your OrderID is located at the near top left corner of the email containing your product code. Have a nice day! Regards, Lisa
Slow delivering codes
Ordered some Steam gift cards on sunday. The email for confirmation didnt arrive after a few hours, talked to their support from sunday to tuesday before i finally got my codes.
Reply from livecards.net2022-12-22
Hi Janus, I apologize for the delay in receiving your codes due to a technical issue in our Supplier APi's connection. I see that we have already sent the codes to your email. If there is anything else you may need, please contact us. Regards, Lisa
Office Pro 2021
Als je office koopt de download gaat nu via winandofficews.com in augustus was het nog via de officiële office website en nu niet meer, contact opnemen met de chat om een refund te vragen is te vergeefs. In de chat zeggen ze ook dit erbij... "There are a few reasons why we, as a wholesale company, use our download for our Office products: We modify the content of the Microsoft archives, for example, to add another language and reach a wider audience. When editing the installer, we usually remove Microsoft's digital signature. Some antivirus programs that cannot detect this signature on the installer mark it as a potential threat (usually Avast, McAfee, and Panda), but in reality, there is no danger, because once the product is installed, you can easily turn on your antivirus program again." Het is een MS office LTSC Professional Plus 2021 dat je krijgt dus geen gewone Professional Plus 2021.
Reply from livecards.net2022-11-27
Hallo daar, goede dag! Onze producten zijn origineel en legitiem. We zorgen ervoor dat we ze alleen van erkende distributeurs krijgen. Ook worden al onze directe downloadlinks geleverd door Microsoft. Kunt u uw bestelnummer doorgeven? zodat we uw transactie kunnen lokaliseren. Laat het me weten als ik je nog ergens mee kan helpen. Update: we hebben u hierover een e-mail gestuurd. Volg de stappen die we u hebben gestuurd om het programma te downloaden. We helpen u graag met elk probleem dat u ondervindt bij het downloaden van dit programma. Vriendelijke groeten, Lisa
I BOUGHT A GOOGLE PLAY CARD
I BOUGHT A GOOGLE PLAY CARD, 50 $. MY RECIPIENTS CAN NOT REDEEM IT. I HAVE ALSO TRIED TO REDEEM/OR REFUND MY PAYMENT. THE CARD I BOUGHT IN YOUR COMPANY, ARE NOT FOR APPEL/REFUND_ REDEEM. ( FROM DK- US. $). I HAVE CONTACTED GOOGLE PLAY SUPPORT AND YOUR COMPANY, SEVEN TIMES UNTIL NOW! ORDRE No: 2685-4369343. CODE: CAN BE REQUESTED I HOPE I CAN GET REFUND OF MY MONEY. WR: EIGEL M.H. PETERSEN.
Reply from livecards.net2022-11-22
Hi Eigel, We have checked the error image you sent and the code you're redeeming is not the code we sent from order 2685-4369343. It looks like you and the person with whom you traded the code are redeeming a different code that you did not purchase from us. We also checked the code we sent to you and it is working well for the Google Play USA/Dollar account. The order cannot be refunded since the code has been sent. And the code you are redeeming is not the one you purchased from us. Please check it. Regards, Lisa
Performance does not inspire confidence
Something went wrong in the software and the helpdesk was no help at all. On the plus side, I went to another supplier, which was cheaper and claimed immediate delivery (You are very slow on this.), but their software was so awful, I failed to complete the purchase. Their helpdesk was utterly gormless. I came back to you and succeeded in bypassing the problem with the software, more by luck than judgement. Not a good performance by either supplier. There is a much better supplier, but they did not have the particular product I was looking for. I will always go to them first. Your reply is irrelevant to the point I am making. The most recent order worked OK, but I was not impressed with your performance. I never ordered software. I failed to complete an order because something went wrong with YOUR software. I later returned to you to make the order you are talking about. Trading with you is not an enjoyable experience and I will continue to seek alternative suppliers.
Reply from livecards.net2022-11-20
Hi Alan, As I checked you ordered a Steam Gift Card 50 GBP and not software on us. Also, I see that the code for the gift cards has been usefully sent to your email address immediately after it was completed by the payment provider you used last November 9, 2022. We also don't see any problem with our webshop. Processing the order depends on your payment provider if they completed it or declined this on their end which cannot be bypassed since they have their own processing system. Regards, Lisa
Good
The code was a bit difficult to active
u aren’t responding to my refund
Reply from livecards.net2022-11-13
Hi Cara, We see that the code was sent to your email and it is valid and has no problem. We cannot process any refund since the code has been sent. As I checked with your conversation with our support, you traded the code with someone else in discord and you have a problem with your transaction with that person. Please make their account check. Regards, Lisa
When it works it's ok but the support…
When it works it's ok but the support is a waste of time Dont get back in reasonable time and cant find info of previous purchases
Reply from livecards.net2022-11-04
Hello Bryan smith, Could you please provide your order ID number here? so we can locate your transaction. Please feel free to contact our support if you need assistance regarding your order. Have a nice day! Regards, Lisa
Order Canceled after buy
Hello, i bought a game few weeks ago, they kept sendinh mails copy/paste telling me that the game was out of stock after the payment, then they just canceled the order, at least they told me they will refound it Edit: Hi again, my order number was 1047-4890662 Edit: i got a refund
Reply from livecards.net2022-11-04
Dear Mario Sabatini, Thank you for waiting. Could you please provide the order ID number here? and we will get back to you with a response as fast as we can. Your OrderID is located at the near top left corner of the email containing your product code. Update: We sincerely apologize for the inconvenience. Our supplier failed to deliver the product and the best thing that we can do is cancel the order and process a refund. It will take 48-72 hours, we already forwarded this to our Finance Team. Rest assured that you will receive an email once the payment is refunded. Update: We’re glad to see that your refund has already been completed. If there is anything else we can assist you with, please don’t hesitate to contact our support team. Once again we apologize for the inconvenience. Regards, Lisa
second year used them for turkish ulti
second year used them for turkish ulti! First year went smooth this year i did not redeem straight away two days later(mistake) so they were used (bit dodgy) but i spoke with Anna on the live chat and i did get them a few days later, so i used them straight away and they worked thank god! I did loose my balance of ulti which was 1 month and a few days. Anna said i would not as same thing but to be honest i am glad i got my year I was shi@@ng my pants, reading some reviews on web. So dont use if have balance and use codes fast to save time and hassle. I will be back next year
Feels a bit odd, doesnt get good status/information and copy and pastes answers/messages
I dont know really. I bought my code on the 26th of october "this month" and I havent received my code. They said they were out of stock and that they had technical problems with the supplier. They said about 3 days ago that it would probably take around 48 hours to receive the codes. I told them about a day ago that I wanted some status/info but they just told me the exact same thing. I feel a bit weirded out but I can still refund whenever if I havent received the code so I guess thats good. I really feel like its quite unproffessional to copy and paste the exact same message again in a chat. I'd like to just get more information than what ive just heard thus making it easier to make me sure of what is actually happening and not making me weirded out. I have still not received my code.
Reply from livecards.net2022-10-30
Dear William Eriksson, It wasn’t our intention to disappoint you. We sincerely apologize for any inconvenience, this may have caused you. We would like to inform you that our supplier failed to deliver the product. We have sent you an email providing you the best possible solution that we can offer. Please respond to the confirmation email that we have sent you so we can resolve this for you. We will be attentive to your response. Regards, Lisa
Code was already in use
Received a code for horizon forbidden west because it was cheap. Turns out it was already in use. After an half hour of going back in forth with an employee in a chat. I will receive an email between 24-48 hours where they will come back to me regarding my order. Sadly cannot play the game this weekend, which is frustrating. I would not recommend this site. Hopefully I'll get a working code soon or get my money back. Support was quick in the chat at least.
Reply from livecards.net2022-10-29
Hello Youri, We understand how important this is to you. Please send us the OrderID number so we can check it. We will wait for your response. Regards, Lisa
No instant delivery
Game marked as instant delivery goes to "wait for release". I've wanted to make pre-purchase gift for friend, but it failed.
Reply from livecards.net2022-10-29
Hello Theliraan, We apologize for the misunderstanding. We would like to inform you that the release date for the game is indicated in the product description. The code will be sent to the email that you used to place the order on the release date. Regards, Lisa
Great chat assistance
It was a good experience to have a great help desk chat.
Please improve your process!
This was the 3rd time in a row I had to contact customer services to (finally) get a working code. They did address the problem but it took them almost an hour to do so (as the two times before). Please step up the quality of your process!
Reply from livecards.net2022-10-12
Hello Rob, We apologize for the unpleasant experience, the reason why you didn't get the code immediately because on the time that you purchased our website is having a technical issue. No worries we have already escalated the technical issue to our team. If you have any other questions you can contact us on our Live chat or email. We are 24/7 online. Have a nice day! Regards, Lisa
Im deeply sadden when i purchase my…
Im deeply sadden when i purchase my steam gift card code i found out from family that the card had been redeem before i got it and i was charge £50 So i complaint and they said we can do anything because in was redeem but it wouldnt work on cashing in. Bloody joke i loose fify pounds on a damage gift card. Sadly i wont spent with them again.
Reply from livecards.net2022-10-07
Dear David Thompson, Please provide us your OrderID here and we will get back to you with a response as fast as we can. Your OrderID is located at the near top left corner of the email containing your product code. We apologize for any inconvenience. Regards, Lisa
Easy to buy but a very very long wait…
Easy to buy but a very very long wait to get the code.. takes like forever
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