Lookbyfare (lookbyfare.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 47% of negative reviews; 100 of them were added in the last 12 months. Last updated 2026-08-10.
Mia was very helpful and patient! Thank you so much!!!
We're so happy to hear that you found our team member helpful and patient. Thank you so much for your positive feedback; we appreciate it!
Mia is a fantastic person, she helped me quickly and squared away everything for me to get my e-ticket issued. Appreciate her.
We're happy to hear that you had a positive experience. We appreciate you mentioning the assistance you received in getting your e-ticket. Thank you for your feedback.
It's was simple altho hard to hear Mia was helpfull !
We're happy to hear that the process was simple for you. We appreciate your feedback regarding the audio and are glad someone was helpful!
My teller was Shopie, she was very kind and patient throughout this experience. Even got me a travel deal regardless of the airline updated price. Very satisfied and will have a wonderful trip! Thank you!
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the service you received. We're so glad we could help you get a great travel deal and that you're satisfied with your trip!
THIS WAS AN ABSOLUTE NIGHTMARE!! I purchased 2 flights. Both were sold as unconfirmed flights without my knowledge. Later I received calls separately saying my first flight went from $222 to $448. I agreed to it since I was desperate. Then about 4 hours later I got a call about my returning flight saying my flight home was unconfirmed and to confirm it the price was going from $349 to $492. At this point I absolutely flipped out. PEOPLE PLEASE READ THESE REVIEWS!!!! They are selling unavailable flights at the first quoted price just to force you into paying nearly double. This should be ILLEGAL!!!
Well I tried booking a flight not once but twice and then got emails saying it was confirmed only to have them call me hours later saying it would be more money to confirm and then saying it was canceled.
Very helpful and nice Chris Martin did excellent job ty guys blessed
We're happy to hear that your experience was excellent, and we appreciate your kind words. We are grateful for your positive feedback and thank you for sharing.
Mia and the person I initially booked my flight with both provided outstanding customer service. This was my first time using look by fare and because of the service provided I will use this company in the future.
We're happy to hear that you had such a positive first experience! It's great to know the service you received will bring you back. Thank you for your feedback and for choosing us.
He was great. Very knowledgeable and he made sure that I was able to follow up if I needed any further assistance. Thank you
We're happy to hear that you found him knowledgeable and helpful. We appreciate your positive feedback and that you felt supported with follow-up assistance. Thank you!
We're happy to hear that you had a great experience with Ptra! Thank you for your positive feedback; we appreciate it.
I had to pay for baggage when I made the reservations. When I got to the gate I had to pay it again for two of us, That was true in both directions. I really got cheated. Bruce W. Logan
I am very happy with the service provided by Petra
We are very happy to hear that you are pleased with the service that you received. Thank you for sharing your positive experience with us.
Thank you for recognizing Mia's efforts! Our team works hard to ensure every customer feels valued, and your feedback is a great affirmation of that dedication.
One star is more then they deserve!!!!Price on the website was one price and then I received a call that the price was more to stay with the flights I chose. This is a big scam! They show you one price get your credit card info then call you and change the price. Absolutely pathetic. I beg you not to use this site to save yourself a big hassle!!!
Booked a flight with them today. They called said they had to switch the flight and wanted even more money. They changed my card 3 time. I called Delta and reported them. The bank alerted me to possible fraud so they did not get a dime.
the representative was very clear, and fixed my issue politely, amd professionally. Excellent customer service 10/10 👌
We are happy to hear that our representative resolved your issue with clarity, politeness, and professionalism. We appreciate you sharing your excellent customer service experience!
Wade was not only professional he was amazing! It's folks like him that makes me use your services again. Thank you Wade for your support.
Thank you so much for the kind words! We are thrilled to hear that Wade provided such professional and amazing support. It’s team members like him who truly define our service standards. We’ll be sure to share your appreciation with him personally. We look forward to working with you again!
Olivia Pyne helped helped us get a ticket changed booked a flight for a funeral, but it was for the wrong month. She helped us to get a new flight was very patient and helpful and made it her business to get us where we need to go. Thank you so much.
We appreciate you sharing your experience. We are so glad that we could assist you with your booking and provide support during a difficult time. Thank you for your positive feedback and patience.
Great customer service, Olympia the agent was very kind and patient, she helped me finding another similar flight when I was about to give up on my trip.
We're happy to hear that we could assist you! It's wonderful to know that our agent was able to provide kind and patient service and help you find a suitable flight. Thank you for your positive feedback.
Booked through Lookbyfare using Cheapflights after cancelling a previous reservation with another provider on Cheapflights whom had doubled the ticket price when it came time complete the transaction. I checked these reviews prior to making the same mistake and lo and behold they did the same thing. Called right after the reservations were made and said the flight was overbooked (3 months in advance to Sacramento lol okay) and suggested a different destination. When I said I would just cancel the reservations they offered to keep me on the same flights for an additional $135. While it’s not a scam in the traditional sense, it is most definitely a bait and switch that just leaves a really bad taste in your mouth as a consumer. Had they offered the same fare initially I would have went with them and not felt like I just got hosed. Do better.
We appreciate you sharing your experience. We're sorry to hear about the unexpected price change and the issues you encountered with your booking. We'll review your feedback regarding the booking process and overbooking situation to improve our service.
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