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Business Services

LugLess

201 reviews

4.4201 reviews
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About LugLess

Data updated
Website
lugless.com
Category
Business Services
Location
United States · Boston
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
69% (18/26)
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Is LugLess legit?

LugLess (lugless.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 69% of negative reviews. Last updated 2026-08-10.

What people say

G
Gabrielle · 1 review · Verified · Experienced 2026-07-17 ·

This was such a simple and easy process…

This was such a simple and easy process thanks to Lugless. Literally the least stressful shipping i’ve ever had to do in my life.

L
Laura · 1 review · Verified · Experienced 2026-07-25 ·

10 out of 10 would recommend the…

10 out of 10 would recommend the service to anyone used it to move all of my things from New York to Dallas via FedEx and everything came in the same condition I shipped it!

J
Julie · 1 review · Verified · Experienced 2026-07-21 ·

Easy and quick delivery

A
Alexis · 1 review · Verified · Experienced 2026-07-25 ·

My luggage arrived completely damaged

Reply from LugLess2026-07-31

Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment. You do have value protection with your booking, and we have sent you an email for you to open a damage/missing items claim to start that process. Let us know if you have any questions.

M
Missy · 3 reviews · Verified · Experienced 2026-07-24 ·

Best service ever!!

D
Daniela · 1 review · Verified · Experienced 2026-07-18 ·

Price communication and affordability

N
Niveditha · 1 review · Verified · Experienced 2026-07-18 ·

On time

Timely delivery

A
Amin · 1 review · Verified · Experienced 2026-07-25 ·

Liked their service very much

Liked their service very much. They delivered my luggage on time.

D
Daniel · 1 review · Verified · Experienced 2026-07-23 ·

Just used for the 1st time

Just used for the 1st time. Will definitely use again.

S
Shyam Sundar · 1 review · Verified · Experienced 2026-07-24 ·

Bag got damaged and it is opened

Reply from LugLess2026-07-31

Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment. You do have value protection with your booking, and we see that you have started a damage claim, but not yet finished it. Please complete the claim at your earliest convenience so that we can review this further for you. Let us know if you have any questions.

K
Kiran · 1 review · Verified · Experienced 2026-07-24 ·

My package was damaged

Reply from LugLess2026-07-31

Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment. You do have value protection with your booking, and we have sent you an email for you to open a damage/missing items claim to start that process. Let us know if you have any questions.

R
Robert · 1 review · Verified · Experienced 2026-07-22 ·

It was easy to set up.

Y
Yashovardhan · 1 review · Verified · Experienced 2026-07-16 ·

Great service, cheap and reliable

D
Don · 1 review · Verified · Experienced 2026-07-16 ·

Convenient

Convenient, easy, stressless, quick and affordable

M
MA · 1 review · Verified · Experienced 2026-07-16 ·

I arrived at my destination and there…

I arrived at my destination and there was my luggage!!! Wonderful. I love your service and will use it again. Thank you Lugless.

S
Sasidhar · 1 review · Verified · Experienced 2026-07-15 ·

Great service at less price

K
Kimberly · 1 review · Verified · Experienced 2026-07-23 ·

Disabled Traveler’s Best Companion

As a disabled traveler, LugLess is truly my best travel companion. ♿✈️ Traveling without the stress of hauling luggage gave me the confidence and freedom to enjoy every moment of my trip. My bags arrived safely, and I was able to focus on the experience—not the logistics. Thank you, LugLess, for making travel easier and more accessible. #LugLess #AccessibleTravel #DisabledTraveler #TravelWithConfidence #StressFreeTravel

S
Sowjanya · 1 review · Verified · Experienced 2026-07-23 ·

Best option

A
Adriana · 1 review · Verified · Experienced 2026-07-16 ·

Amazing!

Made my moving experience amazing! Shipping took two days!

W
William · 1 review · Verified · Experienced 2026-07-16 ·

Easy and remarkably cheaper than just…

Easy and remarkably cheaper than just showing up at FedEx to ship.