At Lumiqour, we are a team of dog lovers who understand exactly how it feels to notice something different about your pup and not know what to do next. We started this company because we believe every dog deserves to live their happiest, healthiest life, and every dog parent deserves a natural, trusted solution they can feel good about.Our flagship product, Turkey Tail+, is a precision two-ingredient supplement combining organic Turkey Tail mushroom with Lactobacillus acidophilus probiotic, specifically formulated to support dogs dealing with fatty lumps, low energy, and immune challenges. Unlike other supplements that throw every ingredient at the wall, we keep it simple and effective because we believe in doing one thing and doing it right.Turkey Tail+ is free from fillers and artificial additives and comes in a bacon flavour that even the fussiest of dogs cannot resist, making it one of the easiest supplements to introduce into your dog's daily routine.We stand behind our product with a 90-Day Happy Pup Money Back Guarantee because we are that confident in what it does. If your dog does not thrive, neither do we.Thank you for trusting us with the health of your best friend. We do not take that lightly.
Written by the business, not verified by us.
Is Lumiqour legit?
Lumiqour (lumiqour.com) has a 3.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently point out that the online ordering process is simple and straightforward, while their packages generally arrive fast to their homes. Many consumers note that their older dogs show noticeable improvements in daily energy levels and experience a positive reduction in fatty lumps.
Some reviewers were not happy with customer support, mentioning long delivery delays, unhelpful responses, and serious problems when attempting to get refunds. A few other people also felt that the supplement did not produce any visible changes in their pets or sometimes caused unexpected stomach discomfort.
Auto-generated from all reviews of this business. For reference only.
First order took a while to receive second order was much quicker but still longer then advised. I have seen a noticeable difference in my older dogs energy level and her lumps have seen some shrinkage.very pleased with the product
Reply from Lumiqour2026-07-20
Hi Susan,
Thank you so much for taking the time to share your experience!
We're glad to hear that although your first order took a little longer than expected, your second order arrived much more quickly. We appreciate your patience and your feedback, as it helps us continue improving our service.
We're especially happy to hear you've noticed a positive difference in your older dog's energy level and that her lumps have started to shrink. Knowing the product is making a difference for your pup is wonderful to hear.
Thank you for trusting Lumiqour and for your kind words. We wish you and your dog continued health and happiness!
Olivia from Lumiqour
Hi Johnny,
Thank you so much for your kind review!
We're delighted to hear that you love the product and that your order was shipped and delivered on time. Providing quality products and reliable service is always our goal.
We truly appreciate your support and thank you for taking the time to share your experience!
Olivia from Lumiqour
Ordered on June 29 and still have not received the order event though they emailed me and said it had shipped. I have asked that my order be cancelled with no response. Do not order form this company.
Reply from Lumiqour2026-07-20
Hi Pat,
Thank you for sharing your experience. We're truly sorry to hear about the delay with your order and understand how frustrating it must be, especially after receiving a shipping confirmation.
This is not the experience we want for our customers. We sincerely apologize for the inconvenience. We'd appreciate the opportunity to make this right by reviewing your order and your cancellation request.
Please contact our support team with your order number if you haven't already, and we'll ensure your case is escalated to our fulfillment team for prompt review and resolution.
Thank you for your patience, and we hope to have the opportunity to resolve this for you.
Olivia from Lumiqour
I started giving this to my dog a month or two ago and it’s made a big difference on a lump he has. I recommend this product
Reply from Lumiqour2026-07-19
Hi Dale,
Thank you so much for your wonderful review!
We're thrilled to hear that after a month or two of using Lumiqour, you've noticed such a big difference in your dog's lump. It's incredibly rewarding to know our product has had a positive impact on your pup.
Thank you for your recommendation and for trusting Lumiqour. We wish you and your furry friend continued health and happiness!
Olivia from Lumiqour
Your product has made big difference in my dogs. They are older animals and seem to be alot more lively then before. They can't wait for it in the morning. I mix it with a little elk velvet. I've had no problems with delivery. Just get a subscription or order before you run out. My dogs and I thank you.
Reply from Lumiqour2026-07-19
Hi Stew,
Thank you so much for your wonderful feedback!
We're delighted to hear that Lumiqour has made such a positive difference for your dogs. Knowing they're more lively, look forward to it each morning, and are enjoying it as part of their routine truly makes our day.
We're also glad to hear your deliveries have gone smoothly. Thank you for your thoughtful recommendation and for trusting Lumiqour to support your dogs' well-being.
We wish you and your pups many more happy, healthy years together!
Olivia from Lumiqour
Have tried for 2 months, zero change in lumps on my dogs. Makes me wonder if all the other reviews about it working are fake, or owners changed something else in their dogs food/lifestyle. I’m starting to believe this is a scam company as all the responses are AI, my second order was “returned to sender” with customer support not fixing it after multiple emails. It was only after I filed a complaint to the FTC and my credit card company that I was then issued a refund for this package. Their FB messenger replies are all AI too, and just sends you in circles with no resolution. I wouldn’t do business with them again.
Edit: Dear Olivia, as you suggested, I emailed support@lumiqour ….. seems like your customer service department doesn’t exist as no one responds. Shame on you guys.
Reply from Lumiqour2026-07-18
Hi there,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you’ve had with your order and your concerns regarding your dog’s progress.
We understand how disappointing it can be when you’ve been using a supplement consistently and haven’t noticed the changes you were hoping for. While some dogs may show improvements within the first month, every dog is different, and many owners begin noticing changes after 2–3 months of consistent daily use. Results can vary depending on factors such as each dog’s individual health, age, diet, and overall lifestyle.
We also want to assure you that our customer support team is here to help and that we take every customer concern seriously. We’re sorry that your experience with your order delivery and support interactions did not meet your expectations.
We’d appreciate the opportunity to look further into what happened and make sure your concerns are properly addressed. Please feel free to reach out to us at [email protected] so we can assist you further.
Olivia from Lumiqour
Easy to order and they have great deals on the website!
Reply from Lumiqour2026-07-18
Hi David,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our ordering process easy and enjoyed the deals available on our website.
We’re always working to provide a smooth shopping experience and great value for our customers. We truly appreciate your support and hope you and your pup continue to enjoy Lumiqour!
Olivia from Lumiqour
I placed an order and at least two weeks have past. The best I get from them is an AI assuring me the product is on the way. The shipping is terrible and I’m very disappointed with their customer service.
Reply from Lumiqour2026-07-16
Hi Robert,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating the shipping delay has been.
We've replied to your email with the latest tracking update for your order and hope it provides more clarity on its current status. We sincerely apologize for the inconvenience and appreciate your patience while your package is on its way.
If you have any further questions or need additional assistance, please don't hesitate to contact us at [email protected]. We're here to help and will do our best to make things right.
Olivia from Lumiqour
Order arrived quickly! My dog eats this supplement very easily! I am hoping it will make a difference and improve his many fatty lumps.
Reply from Lumiqour2026-07-16
Hi Christina,
Thank you so much for sharing your experience!
We're happy to hear your order arrived quickly and that your dog is enjoying the supplement. We know how important it is for pets to accept something new, so it's great to hear he's taking it easily.
We hope you begin to see positive changes with his fatty lumps as you continue using Lumiqour consistently. Every dog responds differently, and we truly appreciate your patience and trust in the process.
Thank you for choosing Lumiqour and for taking the time to leave your feedback!
Olivia from Lumiqour
My order arrived on time. I have been using this for several weeks and my senior dog seems to be a little more active. Have not yet noticed a decrease in size of her lump, but hoping with continued use, I will see a difference.
Reply from Lumiqour2026-07-16
Hi Debbie,
Thank you so much for sharing your experience!
We're glad to hear your order arrived on time and that you've noticed your senior dog seems to have a little more energy and activity after using Lumiqour for several weeks. It's wonderful to hear these positive changes.
We understand you're hoping to see a difference in her lump as well. Every dog responds differently, and we appreciate your patience and commitment as you continue using the product consistently.
Thank you for trusting Lumiqour and for taking the time to leave your feedback. We hope your sweet senior continues to feel her best!
Olivia from Lumiqour
Hi Cynthia,
Thank you for your feedback!
We're glad to hear your order arrived quickly and that your dogs are enjoying the product. We know how important it is for pets to accept something new, so it's great to hear they're liking it.
Thank you for choosing Lumiqour and for taking the time to share your experience!
Olivia from Lumiqour
We just finished our first bottle and so far so good. My dog likes the taste and I’m waiting for her lumps to shrink.
Reply from Lumiqour2026-07-16
Hi Chara,
Thank you so much for sharing your experience!
We're happy to hear your dog is enjoying the taste of Lumiqour and that you've had a positive experience so far after finishing your first bottle. We understand you're looking forward to seeing changes with her lumps, and we truly appreciate your patience as every dog responds differently.
Thank you for trusting Lumiqour and for taking the time to leave your feedback. We hope you continue to see positive progress with your pup!
Olivia from Lumiqour
BUYER BEWARE My first order was shipped in a timely manner, but I saw no difference in my pups limpoma size, digestion or energy. The autoship was supposedly sent THREE weeks ago but has not arrived. They preach continuous yet fail to deliver results at every level.
Reply from Lumiqour2026-07-17
Hi Jennifer,
Thank you for sharing your feedback. We’re sorry to hear that you haven’t noticed the changes you were hoping for with your pup yet, and we understand how important it is to see progress.
We’d like to share that our supplements are designed to support your dog’s overall wellness and are not an overnight solution. While some dogs may show improvements within the first month, it’s also completely normal for others to take 2–3 months of consistent daily use before owners begin noticing changes such as increased energy, improved mobility, healthier skin, softer lumps, or other benefits.
Consistency is key, and we encourage giving your pup continued daily support so the supplement has the opportunity to work over time.
We’re also sorry to hear about the delay with your autoship order. We’d be happy to look into the shipment status and assist with any concerns regarding delivery.
Please feel free to contact us at [email protected] so we can help further.
Olivia from Lumiqour
Horrible customer service. No Phone # to contact Lumiquor. Ordered on 7/3 as of 7/15 no delivery. Unable to trace, unable to contact Lumiqour. AND the disc. codes they tease you with, forget it none of them work when you check out. Bait and swithch and take your money and no way to communicate with them. Attorney General will be called next.
Reply from Lumiqour2026-07-15
Hi S Barnes,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating the delay and communication issues have been.
Our support team has confirmed that we have already replied to your email with an update regarding your order. If you haven't seen our response, we kindly recommend checking your spam or junk folder as well.
We sincerely apologize for the inconvenience this has caused. If you have any additional questions or need further assistance, please don't hesitate to reach out to us at [email protected]. Our team will be happy to assist you and ensure your concerns are addressed.
Thank you for your patience, and we appreciate the opportunity to make this right.
Olivia from Lumiqour
I checked online and their page said I did not have a subscription. Since I didn’t want to continue receiving product, this was welcome news. Until I received $70 worth of more product with no invoice or other contact information. I couldn’t reach them by phone and nobody responded to my email. If this isn’t a scam, it’s an extremely poorly run company.
Reply from Lumiqour2026-07-14
Hi Melissa,
We’re sorry to hear about your experience and understand how frustrating it must have been to receive a shipment you were not expecting.
We’d like the opportunity to look into this for you and clarify what happened with your order and subscription status. Please reach out to us at [email protected] with your order details, and our team will be happy to assist you further.
We appreciate your feedback and will use it to help improve our customer experience and communication.
Olivia from Lumiqour
I will give a higher review when I see the results. We just started using it. We were using another product before and I’m hopeful that this one will help with the bumps.
Reply from Lumiqour2026-07-14
Hi Mary,
Thank you for sharing your feedback with us! We’re excited to hear that you’ve started using Lumiqour and we appreciate you giving our product a chance.
We understand that every pet is different, and results can take time. We recommend using the product consistently as directed and giving it time to support your pet’s overall wellness. We’d love to hear about your experience as you continue your journey, and we hope to see positive changes for your furry friend.
Thank you again for your support!
Olivia from Lumiqour
I was not aware that I had a subscription because I usually try to ensure I do not sign up for subscriptions when trying products. The turkey tail gave my dog horrible gas, she was in pain verbally communicating her discomfort. The orders sent do not come with any paperwork to reach out to company to cancel. Being a busy person it has taken me several sit down attempts to try to figure out how to reach this company. I looked up the address and was led to a storage unit facility. I tried searching just the name of the product with no luck. Finally just scroll through my checking account to find a recurring payment that has happened 3 times just to find the name of the company that is billing me because there is no name or order number Reciept with any of my packages. I opened one container and have not touched it since because it is awful for my dog. Now I’m sitting here with 3 packages to include 23 unopened containers and one open. Still with no end in sight as to where to return this or how to get a refund.
Reply from Lumiqour2026-07-15
Hi Natalie,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that your dog had discomfort after trying our Turkey Tail product. We understand how concerning it is when a pet experiences a reaction, and we appreciate you bringing this to our attention.
We’d like the opportunity to look into your order, subscription, and refund concerns and help resolve this for you. Please feel free to contact us at [email protected] and ask for Olivia from Lumiqour, so we can assist you further.
Thank you, and we look forward to helping make this right.
Olivia from Lumiqour
Hi John,
Thank you so much for your kind review!
We're thrilled to hear you found our product to be worthwhile. Your support means a great deal to us, and we're grateful you took the time to share your experience.
Thank you for choosing Lumiqour. We wish you and your furry friend continued health and happiness!
Olivia from Lumiqour
We ordered June 30th and received a tracking number with a prefix of KUNI? It's July 10th and tracking still does not work and I have asked for the order to be canceled. I know, 11 days isn't very long to wait but if I had tracking showing progress. Or any kind of tracking in the USA and after seeing review history, I am concerned.
No response as of yet but I will follow up with my credit card company.
Lumiqour, Please respond to this review and cancel the order.
Update: No resolution on tracking or cancellation. Lumiqour, your whole order process is very sketchy at the least. If I wanted a product shipped with a Chinese shipper, I would have ordered from China. The tracking only worked towards the end. Ordered on June 30 and arrived July 14. I wonder where it was shipped from? China? Maybe you should let us know it’s a two week shipment from somewhere besides the USA!?! Is it even safe?
Try to just cancel any subscription orders… It’s literally a 10 click and multiple page process. Super sketchy…
Reply from Lumiqour2026-07-11
Hi Kyle,
Thank you for sharing your feedback. We're truly sorry for the concern and frustration caused by the delay in tracking updates.
After reviewing your case, we can confirm that we have replied to your email with the latest tracking update for your order. We understand that waiting for tracking information to begin updating can be concerning, and we sincerely apologize for the inconvenience.
If you have any further questions or need additional assistance, please don't hesitate to contact us at [email protected]. Our team is here to help and will be happy to provide any further updates available.
Olivia from Lumiqour
UPDATE: finally got a response and refund.
No one has been responding to my emails! I placed an order and checked the status and it was returned to sender
No notification at all. I’ve emailed several times and no one is responding to any of my emails.
order #103278
Reply from Lumiqour2026-07-11
Hi Chez,
Thank you for sharing your feedback, and we're truly sorry for the frustration and inconvenience you've experienced.
After reviewing your case, we can confirm that we replied to your email and informed you that your order has already been fully refunded. We understand how disappointing it was to see your package returned to the sender without prior notification, and we sincerely apologize for the experience.
If you have any questions regarding your refund or need any further assistance, please don't hesitate to contact us at [email protected]. We're here to help and will be happy to assist you.
Olivia from Lumiqour
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