Good morning everyone have a great…
Good morning everyone have a great Friday
About Luxor Limo
Data updated- Website
- luxorlimo.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 8% (1/12)
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About this business
The Premier Limo Service in New York City, NY – Providing transportation to any location in Manhattan, Queens, Brooklyn, Bronx, Staten Island, and to all major NYC Airports. NYC Limo service 24/7 on demand.
Is Luxor Limo legit?
Luxor Limo (luxorlimo.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 8% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-26.
What people say
Excellent service and great experience
My brother-in-law got us Luxor Limo recently and the service was outstanding. The car arrived on time and the ride was smooth and comfortable. Highly recommended!
Quick Response/Support from Online Chat…
Quick Response/Support from Online Chat Option. It was very helpful, answered my all questions and resolved my issue.
A group of 14 ladies took a trip to NY…
A group of 14 ladies took a trip to NY from DE renting a Sprinter. The going to NY driver Mark was the greatest. I greatly appreciated the way he treated us. However, the trip for NY to DE was the worse ever. We had a rude driver by the name of Hussein. He attempted to kick us off the bus. He was texting while driving us. When someone went to record him he quickly put the phone down. He refused to drive us back to DE. We had to wait 2 hours for another driver to pick us up. We received no apologies from this company.
Reply from Luxor Limo2019-11-06
Our terms and conditions clearly state which vehicles alcohol is permitted in. BY LAW, alcohol is prohibited in vehicles without a divider. we offer vehicles with dividers but you did not opt for one of those vehicles. here is an excerpt from our terms and conditions located at www.luxorlimo.com/terms: "Alcohol consumption: by law, alcohol consumption is permitted ONLY in vehicles with a divider. (limousines) alcohol is PROHIBITED in standard vehicles without a divider/partition between the passengers and the driver." we did the best we could to accommodate you within the boundaries of the law. what is not mentioned here is that there were 14 intoxicated passengers acting aggressively toward our driver and he did not feel safe driving 3 hours to Delaware with people yelling at him and actively drinking in a vehicle without a partition (highly illegal and could result in him losing his license). We did review the Passenger facing security cameras to verify open containers and alcohol consumption. HOWEVER, we DID manage to find another driver who was willing to complete the ride once the alcohol was put away.
Rip off billing Luxor
These people billed me for a ride I never took. When told about it, they said they would never return the $118. I killed the payment with my Chase Card and filed a complaint with the NYC Taxi and Limo Commission. It's gonna cost Luxor a whole lot more money to fight Chase and defend themselves against the NYTLC charges than they will ever get from their rip off. If they would do it to me , they will do it to you.
Very trustful
Very trustful, very reliable, very much on time, you cannot do better!
Could not have been a better trip
Could not have been a better trip. The driver was on time, courteous and a great drive.
Great car service for NYC
great service
Best way to get to around in style
On time pleasant and got us to hotel on time, very professional! When i come back i will use their service again!
My ride was nice.....but
My ride was nice, the car fantastic and the driver very courteous. However i requested curbside pickup. My flight got in early and my driver was not there when i arrived. I expected my flight to be tracked so there was no waiting. Then when my driver appeared i had to walk to the car across the street, up the stairs and through a parking lit. That is not curb side. Despite the rocky start, it was pleasant. I would use the service again
Highly recommend
I have used this company two different times for two different visits going from JFK Airport into Manhattan. It has always been an excellent experience. very excellent drivers they have always provided water and good conversation very friendly drivers. cars are clean and neat and they're always here on a timely manner in fact they are usually always early. I have used another car company the first time I came to New York ( which by the way we're late and totally forgot that they were supposed to pick us up at the airport ) and Luxor is competitively priced but you get a better ride with them.
Pleasant ride
Our driver(Dimitri) was quite pleasant and took us everywhere we wanted to go and was professional at all times. Ride was nice(Lincoln MKZ). Would use again
Great service
Great service
On time
On time, very professional and great experience. Definitely will use again
Professional and prompt drivers
Professional and prompt drivers, clean, roomy vehicles
The driver logged in and knew my…
The driver logged in and knew my correct flight time arrival even wen I posted the wrong time due to day light savings. I didn’t have to wait due to my own mistake the driver was there and ready wen we landed and wen I came out he was quick to get us out the cold and on our way. Even tho I gave them five stars for service and effeciency, the car could have been a bit updated for the price. Other than that I was happy with the experience.
Actually
Actually, I was not supe rhappy: after finding it complicated to find the driver (who was very nice), my family was waiting at customs and the driver had to wait several minutes longer. I was then charged without my knowledge another 100 bucks... 1 day later. This was not cool and I wished that a representative would have spoken to me first.
Excellent service all around
Not impressed
Waited over an hour at the airport for pick up when I was told my driver would be there upon my arrival. Driver did not respond to calls or texts, so another driver had to be called and had incredible difficulty finding us. Should've just taken uber for the hassle.
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