MacXDVD Software

Couldn’t work out how to reinstall…

Couldn’t work out how to reinstall after reforming hard drive . Very quick response enabled me to do this .

After changing computers...

After changing computers, I learned that the license had to be released. Support was very helpful in getting me back into production. Thanks, guys!

Great support - gladly again at any time!

I had a problem installing MAC DVD Ripper Pro after reinstalling my laptop where I forgot to release my license. My support request was answered as quickly as possible and now everything is working fine again! Many Thanks!!

I had a problem with a new installation…

I had a problem with a new installation of MacDVD. The support team answered and help very fast. Thanx a lot!

Best customer service ever A+++++

Great Service

I have been using MacX Video Convertor Pro for many years and I consider there is no other program like it. Easy to use and at no time has it ever let me down. Customer support has been fantastic because every now and then, I need to have my program code number changed because it's lifetime. (no questions asked) Keep up the good work.

Promp and diligent service and response…

Promp and diligent service and response to my email request with a problem MacXDVD.

Highly recommended

I like the product a lot. Communication with the team is excellent. Highly recommended.

Quick and detailed response

Support team gave me swift answer to solve my issue. I am happy with this service.

JLCUnited Kingdom · 2 reviews · Posted 2021-04-06

MacX Youtube Downloader

Long time MacX Youtube Downloader user, a top piece of software with equally important quality software support... 👍👏😻 JLC

Problem hanging fixed immediately

I had a problem with hanging but had an immediate response to an online query which provided a link which fixed the problem straight away. Thanks

this product is MAGIC and it just works, every time

this product is MAGIC!! it just works. every time. digiarty has really put together a whole line up of professional grade products. not only can you expect the software to work flawlessly, should you have any questions or concerns the support team knows their software front and back and they get back to you immediatly. no down time! and bottom line is the software is easy and intuitive to master. its professional grade video software that anybody can use. best part of it is that it works like magic every time!!

YouTube Downloader Support

I had a problem with YouTube Downloader. I E-mailed and enclosed a URL of the problematic link. Adam sent me a download link for a bug fix. I downloaded the new app and it solved the problem. Great support! Thanks!

An extremely useful program, that helps in teaching

This is a fantastic product that allows me to download appropriate documentary and other videos from YouTube and other sources, for use in teaching when there is no commercial content available, when it is difficult to access, or no longer being commercially distributed. I have used them in my classrooms for years, and will continue to do so.

Suitable for home setting

So far, I mainly use this app for my baby to watch language learning programs with iPad. It is very easy to use because I can quickly set the suitable ripping quality and format for each device.

I absolutely LOVE 'MacX DVD Ripper'…

I absolutely LOVE 'MacX DVD Ripper Pro'. I have been using it for years and with every update it has just got better and better. So slick and reliable and beautifully designed. The last update was the very first time ever that something went wrong. However, the customer support where swift and brilliant and with one email exchange, they had fixed the issue. Awesome support and product.

Excellent ripper tool, great technical support

I have been a very satisfied user of MacXDVDRipper Pro, and have been using it since 2016. By way of comparison, I also have and use HandBrake and MakeMKV, but MacX DVDRipperPro is my go-to resource for converting discs because it is so reliable and versatile. It consistently turns out excellent digital encodes from DVDs including discs HandBrake can't read. The interface is easy and intuitive to use. I was motivated to write this review now, however, after a very satisfying experience with their technical support. During an attempted upgrade, something went wrong, and I could not longer launch the application or figure out how to repair it. Their technical support responded promptly with good suggestions, and after a few tries solved the problem and everything was working excellently again. I am very grateful for this patient handholding, and it speaks well of their commitment to their tools.

Excellent service and the app is…

Excellent service and the app is working like hell!!!

Great Customer Support

I’ve used the YouTube downloader for years, but recently I had a problem with it not working after an update. I emailed support, and they worked with me until it was fixed. Great program, great support!

had a Probleme with download of Youtube…

had a Probleme with download of Youtube and all is been solved. best software and perfekt support