The product works great and the…
The product works great and the customer service is excellent!
Madrabbittattoo (madrabbittattoo.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers truly praise the exceptional quality of the tattoo balms and washing gels, noting that these natural items keep ink vibrant and help soothe aggravated skin during the healing process. Consumers frequently mention that the support team is exceptionally helpful, friendly, and quick to resolve ordering mistakes or answer application questions. However, some reviewers were not happy with product defects or dispensing issues, mentioning items that failed to function correctly or caused unwanted skin irritation. A few other people also felt that managing automated monthly subscriptions or unexpected recurring shipments was quite frustrating.
Auto-generated from all reviews of this business. For reference only.The product works great and the customer service is excellent!
Super helpful customer service. They will always take care of you. Plus the product is amazing!
Fantastic!!! Love this company and their products. I recently had an issue because I moved and forgot to change my address on my subscription. Customer service really helped me to resolve it.
I love their Body Wash the most but the tattoo repair cream is wonderful. Thank You Mad Rabbit for being unique and refreshing.
Very friendly and understanding when I had issues with my order (my own fault I accidentally ordered 3 when I meant to only order 1) ☺️
Amazing product and definitely helps the itchy dryness since my newest tattoo! The Customer Support is amazing help as well if you're new!
I found what I was looking for and then was offered a bundle package. I recommend their products.
Favorite product for all my clients that have tattoos! It’s a must use.
Amazing customer service and great products all around. Can't wait to get a new tattoo so I can order more!
Quick responses back and very helpful customer service when asking for help or clarification
I have loved all the products I have tried from Mad Rabbit Tattoo! They have great customer service too....definitely a plus!
I’ve ordered the SPF and after trying it a few times and deciding it’s not for me, I was able to get a full refund thanks to the really nice customer service.
The product been using for almost a year now and I love it , the service to is incredible, shout out to Stacey for helping me with subscription problems she’s awesome!
Placed an order for Tattoo Balm. I received the package in a timely manner. However, it was just the package and no product. Upon further review of the package it had been cut and my product was taken. I immediately reached out to Mad Rabbits Customer support and they replaced the item free of charge.
30 day satisfaction guarantee is null and void if you open the product and are unsatisfied. Make that make sense. Talk to your artist before making the decision to purchase from this company.
Absolutely great products! And amazing customer service to boot! Stacy is an amazing customer service rep so if you get in contact with her I already know you’re in great hands!
Great product and fantastic customer service!
Great customer service! I had an issue with a subscription order and contacted them and they rectified the issue quickly. Thank you!
Great products, love the non sticky residue, goes on smooth❤️. Will definitely continue to use and purchase more.
102 reviews matching