Crooked Claims NO Gains
These crooks claim to give their customer base full control over their assets, yet un-DRS shares without customer permission! I will NEVER trust these crooks in the future 💯
About Mainstar Trust
Data updated- Website
- mainstartrust.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 22% (6/27)
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About this business
Innovative Leader in Specialized Retirement ServicesMainstar Trust is an innovative leader in custodial services that diversify and maximize long-term objectives for retirement and taxable account holders and financial advisors.With our custodial services, you gain more control over your financial future, while having the knowledge and support to help you navigate the way.Flexibility. Opportunity. Control.These are the hallmark features of a self-directed IRA.We offer a wide variety of asset types to fit your financial needs and interests, helping you maximize your investment and retirement objectives.How To Diversify Your Portfolio With More Asset TypesLEARN MOREWhy Mainstar TrustYour respected & trusted financial partner.We offer alternative, cost-effective retirement solutions, excellent services, and prompt and personal client support that put the reigns of your financial future firmly in your hands. ABOUT US
Is Mainstar Trust legit?
Mainstar Trust (mainstartrust.com) has a 3.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 69% rate it 4 stars or higher while 26% give 1 star; The business has replied to 22% of negative reviews. Last updated 2026-08-31.
What people say
They are stopping Direct Registering…
They are stopping Direct Registering shares. They literally hold IOU's in your account. The only decent ratings they have are old reviews. That says a lot.
-DRS
accepted payment for services later decided they would not be providing.
Check out the policy change regarding Direct Registration of your custodial shares
Check out what Superstonk GME customers have to say about the new NO Direct Registration Policy just implemented by Mainstar Trust. They are concerned and now know, Mainstar Trusts not to be trusted with the custodian accounts they assumed were safely Direct Registered with Computershare, the transfer agent for GameStop. Direct Registration and placing your shares in pure Book form will protect your shares from any forms of manipulation, for full details on this, refer to Superstonk DRS Due Diligence, to fully understand who truly owns your shares and how to remove them from custodian/street name to your name. I do not have any form of shares with Mainstar Trust and do not give any form financial advice, I have all of my shares purely booked and safe in my name by Directly registering with Computershare, GME's transfer agent. The only issue with Mainstar Trust is the policy change, that now prevents Direct registration of your custodial shares if requested. This is my genuine experience on the matter. Just a public service announcement to provide transparency.
They reversed DRS, can't be trusted
They reversed DRS. Crooks. Do not trust them.
They are not safe to work with!
This use to be my custodian until a recent policy change. I will no longer do business with them because I don’t feel safe with my investments.
Avoid if You Want Direct Registration
They've very publicly reneged on the direct registration with the transfer agent. The only reason they would backtrack on this is either due to poor management or outright lying about what they were doing with your shares. They blame computershare which my own self directed ownership has never had issue with. They have been quite shady with this recent move and they dont appear to be refunding annual maintenence fees when they have suddenly decided to not hold up their end of the bargain.
Shady as hell.
Pulled customers direct registered shares in the millions recently from a TRANSFER AGENT (computershare) by utilizing hidden mechanics without notifying the costumers. First time this has occurred in my knowledge and I believe a desperate ploy for an upside down brokerage. Burn Mainstar burn. Any recent positive reviews be wary of.
If I rate a zero star I would
If I rate a zero star I would. Mainstar Trust should rebrand themselves to Laststar Distrust after the suspicious stunt they pulled by pulling Direct Registered Shares from customers and placed them in the corrupt hands of the DTTC. Don’t trust this business, run!
You don't own your shares at Mainstar
You don't own your shares at Mainstar. Avoid like the plague. They're all front, with bells and whistles, but you don't own ANY of your shares. If you have your IRA with Mainstar, when the bubble bursts, you'll be left with nothing. Absolutely nothing. Move your IRA!!
Seems pretty smooth
Seems pretty smooth. Thank you.
Reply from Mainstar Trust2023-07-11
Thank you for taking the time to complete the survey. We appreciate the great feedback on your experience with Mainstar Trust!
Mainstar bowing to Wall Street…
Mainstar bowing to Wall Street interests is a new low even after we flocked to them. Not in your name, not your shares. I should have known better. Buy. Hold. DRS. Book
totally unacceptable
It's totally unacceptable that Mainstar has removed the ability to DRS shares.
Disappointed Customer
I moved my IRA from Fidelity to Mainstart Trust to directly register my stocks with the transfer agent. After nearly a year with no issues, they are suddenly moving my stock to their broker. If I wanted a broker to control my IRA, I would have kept my shares with Fidelity. Really disappointed with my experience with Mainstar Trust. I’m moving my IRA elsewhere.
Mainstar was vigilant
Mainstar was vigilant to keep following up with to make sure important paperwork was submitted on time and helped me to stay on task.
Reply from Mainstar Trust2023-07-11
Thank you for taking the time to complete the survey. We appreciate the great feedback on your experience with Mainstar Trust!
Completely reneged on promises and…
Completely reneged on promises and services provided. Took a yearly fee and the failed to uphold their end of the bargain. Provided no advance notice of the change, only retroactive notice. They are a terrible custodian. Do not recommend. Avoid at all costs
If you use Mainstar, you don't own your shares
Cancelled my direct registered shares after being directly registered, then subsequently blamed this on the transfer agent Computershare. Mainstar does not have your best interest in mind & will manipulate your holdings if you are not careful - your holdings are not yours if you are keeping them with this "Custodian". Withdraw your shares & re-purchase them through the transfer agent, you will be the sole owner of those securities & bottom feeders like Mainstar won't be in a position to play around with your retirement.
Mainstar Trust is NOT to be trusted…
Mainstar Trust is NOT to be trusted with your assets. Recently, they reversed my Directly Registered assets and moved them into the nefarious and unscrupulous hands of the DTC. Clearly, they are colluding with the scum of Wall Street. Buy, Hold, and Direct registering your GME shares is the biggest threat to the corruption of Wall Street and their bought politicians.
Like account setup process
Like account setup process. Dont like feeling lost and not having resourse to discuss sdira questions with. Contact i was set to is tough to reach as she works remote...
The company was receptive to an IRA…
The company was receptive to an IRA transfer that other companies weren't. It has saved me several thousands in taxes for now.
Reply from Mainstar Trust2023-07-11
Thank you for taking the time to complete the survey. We appreciate the great feedback on your experience with Mainstar Trust!
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