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Money & Insurance

MAJORITY - Mobile Banking

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200 reviews

4.0200 reviews
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About MAJORITY - Mobile Banking

Data updated
Website
majority.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
43 reviews
Replies to negative
20% (9/44)
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About this business

MAJORITY is the first mobile banking app created for migrants. We offer savings on bank fees, money transfers, international calling, and more! Join now to get a free 30-day trial to discover all the MAJORITY savings for yourself!

Written by the business, not verified by us.

Is MAJORITY - Mobile Banking legit?

MAJORITY - Mobile Banking (majority.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 74% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 20% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

I've been locked out since Monday today…

I've been locked out since Monday today is Thursday I need to buy food, fill my car up with gas and I have rent coming up in two days and I havent been told when I'll have access to my money. If I don't pay rent on time I will have to pay a late fee I'm tired of asking my friends and family for money cause I can't access mine this is ridiculous. When will I have access to my money? UPDATE They now don't pick up the phone when I call. You stole $1108 and you will not get away with this I have reported you to the BBB and iv contacted a lawyer and the police. What you are doing is illegal and unethical you take advantage of people that are just trying to have a better life and trust me I'm not one who's hard earned money can be stolen and forgotten.

Reply from MAJORITY - Mobile Banking2025-01-31

We sincerely apologize for any inconvenience this situation may have caused you. We understand how frustrating it can be not to have access to your account, and we want to assure you that we are actively working to resolve the issue as quickly as possible. As part of our policies, we conduct routine investigations to ensure the security and compliance of our operations. While we are unable to share specific details, please rest assured that these reviews are a standard and necessary procedure to protect all of our customers. We truly appreciate your patience and understanding throughout this process. We recognize that situations like these can be frustrating, and we want to reiterate our commitment to providing you with the highest level of service.

It doesn't let me ship to my country

It doesn't let me ship to my country, terrible service

Reply from MAJORITY - Mobile Banking2025-01-29

We deeply regret that you feel this way. At MAJORITY, we strive to constantly provide the best debit card, international money transfer, and other valuable financial tools for migrants in the United States. We have taken note of your feedback and we appreciate you sharing your experience with us. We have reached out to you through the in-app chat to better understand your concerns and find ways to improve our service. Your opinion is highly important to us. We value your patience and understanding as we work diligently to enhance your experience with MAJORITY.

safety and comfort

It is also possible for anyone to have access to a loyal card in the United States and abroad, thank you very much for this great option

Reply from MAJORITY - Mobile Banking2025-01-28

We’re glad to hear that you think our product is good. Your support means a lot to us, and we’re committed to continuously providing you with the best experience possible.

They make it really hard to cancel

They make it really hard to cancel and I believe it's to an illegal extent. I kept messaging the customer service chat, and it was impossible to resolve the issue there. They would ask "why don’t you pause instead of cancel?" I said no, cancel. Then they said I didn’t respond and then closed the chat and I had to start over. The customer service line took a while to get through to - If you say you are trying to cancel in the menu they will just tell you to go back to the chat - So I had to say a different menu option to get them to talk to me. Once I got on the phone it was simple and the rep was rude saying "well all you had to do was call." Not true obviously. There should be an easy option to cancel. The banking did not meet my needs and I did not want to be charged $6 in a month.

Reply from MAJORITY - Mobile Banking2025-01-29

We deeply regret that you feel this way. We have taken note of your feedback and appreciate you sharing your experience with us. Your opinion is highly important to us. We value your patience and understanding as we work diligently to improve the user experience with MAJORITY.

Takes too long of a time to be able to…

Takes too long of a time to be able to reach someone for help, it takes a full day and when they do answer they don’t help

Reply from MAJORITY - Mobile Banking2025-01-29

We are very sorry for the inconvenience you experienced and appreciate your feedback. After carefully reviewing your case, We are pleased to inform you that the issue has been resolved. We have contacted you via chat. We take customer satisfaction very seriously. We hope that this solution gives you the satisfaction you were looking for. If you have any other questions or concerns, please do not hesitate to contact us. We appreciate your patience and look forward to serving you better in the future as you use your debit card, transfer your money, and use our other products. Thanks for your support!

When I filed a dispute it was denied…

When I filed a dispute it was denied when I didn't approve the transactions.

Reply from MAJORITY - Mobile Banking2025-01-27

Thank you for sharing your experience. We’re sorry to hear that the outcome of your dispute was not what you expected. Please know that every dispute is thoroughly reviewed in accordance with banking regulations and policies to ensure our customers are protected. If you have any additional information or need further clarification regarding the resolution of your dispute, our support team is here to assist you and address any concerns you may have. We appreciate your trust in us and are always here to help.

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