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Money & Insurance

Makwa Finance

ClaimedCollecting reviews

167 reviews

4.7167 reviews
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About Makwa Finance

Data updated
Website
makwafinance.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
167 reviews
Replies to negative
90% (9/10)
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About this business

Makwa Finance knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols.As a direct lender, Makwa Finance doesn’t have to wait for third-party approvals and can offer Accelerated Funding and early pay-offs without penalties. Returning customers also benefit from membership in our Big Bear Rewards Program, where they receive lower interest rates, increased loan amounts, and even faster approvals. Members also earn points they can cash in for gift cards to their favorite national retailers, movie theaters and restaurants.

Is Makwa Finance legit?

Makwa Finance (makwafinance.com) has a 4.7 out of 5 rating on OK.one, based on 167 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, kind, and professional throughout the entire loan application process. People also appreciate receiving quick funding and using an easy-to-navigate website that makes getting financial help completely smooth and stress-free. Borrowers describe the service as trustworthy, noting that representatives take the time to clearly explain all terms and guide them patiently. However, some customers also noted that the interest rates and overall repayment amounts were extremely high. A few other people also felt that unexpected account charges or payment processing issues caused frustration.

Auto-generated from all reviews of this business. For reference only.

What people say

c
customer · 1 review · Verified · Experienced 2026-07-31 ·

has been a super easy process

Makwa finance was upfront with their…

Makwa finance was upfront with their fees. They give you the option of paying off your loan in one payment or pay overtime. They make it easy to understand the terms. Also the representative was friendly. I will use them again in the near future.

Reply from Makwa Finance2026-08-18

Thank you for the fantastic review, Vernon Trent Jr.! We're thrilled to hear that you found our process straightforward and easy to understand. Providing clear loan terms, flexible payment options, and honest communication are all things we strive for every day. It's wonderful to know our representative left such a positive impression as well. We sincerely appreciate your kind words and look forward to helping you again in the future!

J
Joseph salvatore · 3 reviews · Verified · Experienced 2026-07-29 ·

Fast funding easy

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Danita · 6 reviews · Experienced 2026-07-29 ·

Actually I believe them to be a rip…

Actually I believe them to be a rip off. Underhanded profile checks possibly using client information for corruptible deeds.

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customer Josh · 1 review · Verified · Experienced 2026-07-27 ·

The ease of getting the loan was…

The ease of getting the loan was fabulous. It was quick and easy!

C
Catherine · 2 reviews · Verified · Experienced 2026-07-24 ·

User and customer friendly!

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customer · 1 review · Verified · Experienced 2026-07-26 ·

Won't except my banking method

Reply from Makwa Finance2026-07-31

Thank you for taking the time to share your feedback, customer. We appreciate you giving us the opportunity to assist with your payment needs. We're sorry to hear that your banking method was not accepted, and we understand how frustrating that experience can be. Our goal is to provide a smooth and convenient process for every customer, and we regret that we fell short in this instance. We appreciate your patience and hope you'll give us another opportunity to better serve you in the future.

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customer ruby · 10 reviews · Verified · Experienced 2026-05-19 ·

They helped me when i really needed it…

They helped me when i really needed it they were very considerate and understood my situation

The understanding what the person…

The understanding what the person needed and the service was great . It was smooth easy and on time . Great people I would recommend them to anyone!!!!

Reply from Makwa Finance2026-08-08

Hi Charles, thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that your experience with Makwa Finance was smooth, easy, and on time. Knowing that our team took the time to truly understand your needs means everything to us. We appreciate your business and your recommendation! If you ever need help or have question don't hesitate to call 855-853-4392.

R
Randal · 7 reviews · Verified · Experienced 2026-07-20 ·

The ease of getting approval for a loan

Reply from Makwa Finance2026-08-04

Thank you for the 5-star rating, Randal! Hearing that you found the loan approval process easy is exactly what we love to hear. We aim to make getting a loan as simple and seamless as possible, and we're glad your experience reflected that commitment. Thank you for your kind feedback, and we hope to assist you again soon!

The people were very professional I had…

The people were very professional I had my loan deposited the next day the payments are very reasonable I highly recommend makes finance for emergency’s or even a weekend get away they are the best😊😊

Reply from Makwa Finance2026-07-28

Thank you for your review, Brian! We're so glad we could help when you needed us most. We truly appreciate your recommendation.

S
Susan Juszczynski · 7 reviews · Verified · Experienced 2026-07-17 ·

Customer was polite and very helpful.

Reply from Makwa Finance2026-07-31

Thank you so much for your kind review, Susan Juszczynski! It's great to hear that you had a positive experience and found our team polite and helpful. We take pride in making every interaction as pleasant and productive as possible. We truly appreciate your feedback and hope to assist you again whenever you need us.

R
Roger Phillips · 2 reviews · Verified · Experienced 2026-07-18 ·

Great customer service great people!

Reply from Makwa Finance2026-07-31

Dear Roger Phillips, Thank you for your kind words! We truly appreciate your feedback and are grateful for the opportunity to serve you. We look forward to welcoming you back and continuing to provide the great service and friendly experience you deserve.

C
Charmaine Bather · 7 reviews · Verified · Experienced 2026-07-18 ·

Customer service was perfect.

Reply from Makwa Finance2026-07-31

Charmaine Bather, thank you so much for your 5-star review! We're delighted to hear that your customer service experience was perfect. Providing exceptional support and making our customers feel valued are always our top priorities. We truly appreciate your kind words and look forward to assisting you again in the future.

c
customer · 1 review · Verified · Experienced 2026-07-20 ·

Very helpful and professional

Reply from Makwa Finance2026-07-31

Thank you for the wonderful 5-star review, customer! We're pleased to hear that you found our service both helpful and professional. Our team is committed to providing clear guidance, personalized support, and a seamless experience for every customer. We sincerely appreciate your feedback and look forward to helping you again whenever the need arises.

c
customer · 1 review · Verified · Experienced 2026-07-16 ·

Easy approval

Reply from Makwa Finance2026-07-25

Thank you for your 5-star review! We're so glad to hear you found the approval process easy. At Makwa, we work hard to make the experience as simple and straightforward as possible. We truly appreciate you choosing us and taking the time to share your feedback. Thank you for your support!

J
JOSEPH DOWDY · 10 reviews · Verified · Experienced 2026-07-17 ·

Makwa has made something possible in…

Makwa has made something possible in the times of no one would take a chance with me, for this cause I am greatly honored to be apart of this wonderful company. Thank you from the bottom of my heart.

Reply from Makwa Finance2026-07-31

Thank you for sharing your experience and for your wonderful five-star review, Joseph Dowdy! We are incredibly grateful for the opportunity to work with you and are thrilled to hear that Makwa was able to make a positive difference in your life. Your trust, perseverance, and partnership are what make our work so rewarding. We appreciate your kind words and are honored to have you as part of our community. Wishing you continued success and happiness ahead!

J
Joseph · 3 reviews · Experienced 2026-07-02 ·

This was my first loan with makwa and…

This was my first loan with makwa and paid it off on the first payment date and would definitely use them again!!

Reply from Makwa Finance2026-07-25

Thank you for sharing your experience Joseph ! We're delighted your first loan with Makwa went smoothly and that you'd choose us again. We appreciate your support and look forward to serving you in the future.

S
Sarah · 2 reviews · Verified · Experienced 2026-07-16 ·

My representative was very helpful

Reply from Makwa Finance2026-07-25

Thank you for sharing your experience and for the five-star review, Sarah! We're so pleased to hear that your representative provided helpful and attentive service. Positive feedback like yours encourages our team to continue delivering exceptional support. We appreciate your business and look forward to helping you again whenever needed.

C
Carl · 1 review · Verified · Experienced 2026-07-15 ·

Great customer service and was able to…

Great customer service and was able to help with what I needed

Reply from Makwa Finance2026-07-25

Dear Carl, Thank you for your wonderful review! We truly appreciate your kind words and are grateful you chose us—we're so glad we could help with what you needed. We look forward to serving you again whenever you need us!

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