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Money & Insurance

Makwa Finance

ClaimedCollecting reviews

167 reviews

4.7167 reviews
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About Makwa Finance

Data updated
Website
makwafinance.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
167 reviews
Replies to negative
90% (9/10)
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About this business

Makwa Finance knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols.As a direct lender, Makwa Finance doesn’t have to wait for third-party approvals and can offer Accelerated Funding and early pay-offs without penalties. Returning customers also benefit from membership in our Big Bear Rewards Program, where they receive lower interest rates, increased loan amounts, and even faster approvals. Members also earn points they can cash in for gift cards to their favorite national retailers, movie theaters and restaurants.

Is Makwa Finance legit?

Makwa Finance (makwafinance.com) has a 4.7 out of 5 rating on OK.one, based on 167 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, kind, and professional throughout the entire loan application process. People also appreciate receiving quick funding and using an easy-to-navigate website that makes getting financial help completely smooth and stress-free. Borrowers describe the service as trustworthy, noting that representatives take the time to clearly explain all terms and guide them patiently. However, some customers also noted that the interest rates and overall repayment amounts were extremely high. A few other people also felt that unexpected account charges or payment processing issues caused frustration.

Auto-generated from all reviews of this business. For reference only.

What people say

C
Craig M. Ruff · 2 reviews · Verified · Experienced 2026-07-13 ·

Nothing to say

Reply from Makwa Finance2026-07-25

Thank you for your review Craig! We appreciate your feedback!

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Diane · 3 reviews · Verified · Experienced 2026-07-13 ·

I just started with this company

I just started with this company. I haven't had the time to really get to know you yet.

Reply from Makwa Finance2026-07-23

Dear Diane, Thank you for giving us a chance and for taking the time to leave a review. We truly appreciate your support and are grateful you've chosen Little Lake Lending, and we look forward to earning your trust as you get to know us. Thank you again, and we’re always here if you have any questions or need assistance along the way!

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Fidel Otero · 3 reviews · Verified · Experienced 2026-07-14 ·

Fast and professional atencion

Reply from Makwa Finance2026-07-23

Dear Fidel Otero, Thank you for your kind review! We truly appreciate your feedback and are grateful that you found our service fast and professional. We look forward to serving you again soon!

M
Manuel Saucedo · 2 reviews · Verified · Experienced 2026-07-13 ·

Excellent customer service and…

Excellent customer service and professional service. Highly recommend them.

Reply from Makwa Finance2026-07-22

We truly appreciate your kind words, Manuel! Providing excellent, professional service is our goal. Thank you for your recommendation!

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customerJP · 1 review · Verified · Experienced 2026-06-17 ·

Company was really nice

Reply from Makwa Finance2026-07-22

Customer JP, thank you so much for your five-star review! We're delighted to hear you had such a positive experience with our team. Providing friendly, respectful service is something we truly value, and we're grateful you took the time to share your feedback. Thank you for choosing us, and we look forward to serving you again!

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Randi King · 5 reviews · Verified · Experienced 2026-07-10 ·

It was a smooth transition

I put in online with a follow up call from customer service

Reply from Makwa Finance2026-07-22

Randi King, thank you for the 5-star review! We appreciate you sharing your experience. It's wonderful to know that our online application process and our customer service follow-up met your expectations. We work hard to make every interaction easy and helpful, and your feedback encourages us to keep it up. Thank you again, and we hope to assist you again in the future!

L
Linda Cayton · 11 reviews · Verified · Experienced 2026-06-19 ·

Super easy and fast approval

Super easy and fast approval. Money hit my checking account instantly!

Reply from Makwa Finance2026-07-22

Thank you for your amazing five-star review, Linda Cayton! We're happy to hear everything went smoothly from approval to funding. Our team works hard to provide a fast and seamless experience, and we're glad we could meet your expectations. Thanks again for your kind words, and we look forward to serving you in the future!

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Steven Elkin · 8 reviews · Verified · Experienced 2026-07-12 ·

Ease of use and friendly

Reply from Makwa Finance2026-07-25

Thank you so much, Steven! We're thrilled to hear that your experience was both easy and friendly that's exactly what we strive for. We truly appreciate you taking a moment to leave us a 5-star review. Thanks for trusting us, and we look forward to serving you again if you ever need us! We are open 24/7 at (855) 853-4392

A
Astra · 3 reviews · Verified · Experienced 2026-07-09 ·

Loans

Easy to apply 👍👍👍

Reply from Makwa Finance2026-07-22

Astra, thank you for the fantastic five-star review! We're happy to hear that applying was simple and stress-free. Providing an easy experience is exactly what we strive for. We appreciate your feedback and look forward to helping you again whenever you need us.

K
Keith · 2 reviews · Verified · Experienced 2026-07-11 ·

The overall experience was very easy…

The overall experience was very easy and funding was very quick

Reply from Makwa Finance2026-07-22

We sincerely appreciate your five-star review, Keith! Knowing that you found the process easy and the funding quick is the kind of feedback we love to receive. Our goal is to make every step as seamless as possible, and we're glad we delivered. Thank you for choosing us, and we hope to assist you again!

s
shane · 4 reviews · Verified · Experienced 2026-07-11 ·

friendly and willing to help

Reply from Makwa Finance2026-07-22

Thank you for taking the time to share your experience, Shane! We're happy to know you found our team friendly and helpful. Creating a positive experience for every customer is our goal, and we're grateful for your kind words. We look forward to serving you again soon!

Good people here to get a loan from

These are decent people that operate this loan company. I believe they really care about their customers. They even encourage paying off loan as early as I can to save money.

Reply from Makwa Finance2026-07-22

Thank you for the 5-star review, Kathryn Irvin! We're so glad you've felt cared for throughout your experience. We sincerely apologize if our points program didn't meet your expectations, and we're happy that our loans can be paid off early without any prepayment penalties to help you save money. We truly appreciate your support!

There was no penalty for paying off…

There was no penalty for paying off early, and they worked with my income.

Reply from Makwa Finance2026-07-20

Dear Peter, Thank you for sharing your experience with us! We truly appreciate your kind words and are grateful to hear that our flexible terms and income-based approach made the process work well for you. We appreciate the opportunity to serve you and look forward to being here if you ever need us again.

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Florence · 3 reviews · Verified · Experienced 2026-07-05 ·

Hassle free

Reply from Makwa Finance2026-07-16

Thank you for the five-star review, Florence! We're so glad to hear your experience was hassle-free. That's exactly the kind of service we strive to provide. We appreciate your support and look forward to helping you again in the future!

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customer · 1 review · Verified · Experienced 2026-07-06 ·

Fast

Fast, Professional, easy to work with.

Reply from Makwa Finance2026-07-16

Thanks for the great review! We appreciate your support and are glad we could provide a smooth, professional experience.

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customer · 1 review · Verified · Experienced 2026-07-06 ·

They were helpful and easy to talk to

Reply from Makwa Finance2026-07-16

We appreciate your review! We're happy we could make the process easy and provide helpful service. Thank you for choosing us!

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customer · 1 review · Verified · Experienced 2026-07-05 ·

Service

I am impressed with Makwa Finance service to customers.

Reply from Makwa Finance2026-07-18

Dear Customer, Thank you for your wonderful feedback! We truly appreciate your kind words and are grateful that you were impressed with the customer service you received at Makwa Finance. We value your support and look forward to serving you again in the future!

Makwa really helped me were it…

Makwa really helped me were it mattered. They are professional and friendly and honest. Explained explained everything to me. Thank you Makwa for giving me a loan.

Reply from Makwa Finance2026-07-16

Dear Customer, Thank you so much for your thoughtful review and for trusting us with your loan. We truly appreciate your kind words about Makwa and are grateful to hear that our professionalism, honesty, and clear communication made a difference when it mattered most. We appreciate your support and look forward to being here for you whenever you need us again!

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customer · 1 review · Verified · Experienced 2026-07-04 ·

Great service

Great service! I received the money the within hours and the customer service was great. Would definitely recommend

Reply from Makwa Finance2026-07-16

Customer, thank you for your wonderful feedback! We're so glad to hear that the process was fast, your funds arrived within hours, and our customer service exceeded your expectations. Knowing you'd recommend us to others means so much to our team. We appreciate your trust and look forward to helping you again whenever you need us!

Customer service with Linda was…

Customer service with Linda was perfect, she was patient & gave the instructions clearly. Thank you, Linda!

Reply from Makwa Finance2026-07-16

Thank you for your thoughtful five-star review, Angela Lee! It's wonderful to hear that Linda provided you with patient, clear, and exceptional customer service. We'll make sure she receives your kind recognition—it will mean so much to her. We truly appreciate your feedback and look forward to helping you again in the future!

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