At MassageChairStore.com, we’re in the business of well-being. We believe in healthy bodies and healthy minds, and we believe it all starts with a commitment to you. Our massage chairs combine the very best in therapeutics and technology, providing a one-of-a-kind relaxation experience to promote overall health.We are proud to provide personalized one-on-one service for all of our customers through our massage chair experts, who have personally tested each chair we have in stock. Because the Massage Chair Store stands firm to its commitment to matching you with the chair that best suits your needs, we will assist you through the entire process.No matter what aches or pains plague you, we guarantee that our massage chairs provide the comfort and relaxation that your body is seeking. If you’re not sure what massage chair is best for you, we’re here and happy to help! It’s our goal to get you on the road to a happier, healthier you.What separates us from other massage chair stores? We’re more than a simple website and answer system. Massage Chair Store operates a full showroom, conveniently located in Seabrook, NH, less than an hour from Boston. Come experience our full selection today!
Is Massage Chair Store legit?
Massage Chair Store (massagechairstore.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 60% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-24.
Watched all year waiting to buy very happy with Kiyota Nokori Quality brands with quality service made an online choice, easy. 325’ chair delivered and installed in my third floor apartment. A very good deal for me!
Reply from Massage Chair Store2025-02-06
We're thrilled to hear you're happy with your purchase and the service you received. We strive to provide our customers with high-quality products and exceptional service, and we're glad your experience reflected that. Thank you for choosing our company and for taking the time to share your positive feedback.
We knew we wanted a chair but did not fully understand all that we should look for. Bernie provided us with a much better understanding and helped us select the chair best for us. We appreciated his input very much.
Reply from Massage Chair Store2025-02-06
We're so glad to hear that Bernie was able to provide you with the information and guidance you needed to find the perfect chair. We strive to provide our customers with the best possible experience, and we're happy to hear that Bernie was able to help you achieve your goals.
Great customer service / message chair is disappointing
Customer service was really great. We don’t care for the massage chair do to it being a tight fit. Also the air bags squeeze your ankles way too hard actually cause severe pain. It may be a good chair for a smaller person
Reply from Massage Chair Store2025-02-06
We appreciate your feedback and understand your concerns about the massage chair. We strive to provide comfortable and enjoyable experiences for all our customers. We'll take your feedback into consideration as we continue to improve our offerings.
The salesman was great, the delivery not so muchThe salesman was great
The salesman was great, the delivery not so much. The sales folks were very patient, while I struggled between 2 chairs. Once I purchased and set up delivery, I have not needed to contact them again.
The delivery was a different story. 3 men showed up to carry the 600lb chair. One weighed 100 lbs, if that. They did not have a hand truck or anything to get it from the trucklift into the house. They used my hand truck, which I am positive was not rated for that weight. Once they were at the door to get it into the room, it took them 20 minutes to figure out how to make the turn without removing the doorframe. And this was prior to it being assembled. The 100 lb guy hurt his back, and spent the remainder of the time lying on the floor. The other 2 emptied the bag of screws onto the floor and began attaching the arms. They were nearly done when one said, "we used the wrong screws. These screws are to long, they are for the footrest."
I have used the chair nearly every day with no problems. Fingers crossed its put together correctly.
There are no weird noises, but it is not a quiet chair. The air compressors are noisy and the ball rollers are very loud. I have to wear extra thick socks because the foot roller pressure is just too hard and there's no way to adjust it. The padding between your sole and the ball roller is very thin. I'm also not a big fan of the air bag compression. It's like being in a giant BP cuff. You are not falling asleep in this chair. It is not as good of a massage chair as the one at my pedicure salon. If it lasts, I will use it and, in a few years, sell it and buy of those.
Reply from Massage Chair Store2025-02-06
We appreciate you taking the time to share your experience. We're glad you had a positive experience with our sales team and that you're enjoying your chair.
We understand your concerns about the delivery process. We strive to provide a seamless experience for our customers and we're sorry to hear that this was not the case for you. We will take your feedback into consideration as we continue to improve our delivery services.
We also understand your feedback about the chair's features. We're committed to providing our customers with the best possible experience and we're always looking for ways to improve our products. We appreciate your honest feedback and will use it to inform our future product development.
I had a few questions that I asked via the chat. The responses were helpful and immediate
Reply from Massage Chair Store2025-02-06
We appreciate your kind words and are thrilled to hear that you found our chat support helpful and responsive. We strive to provide our customers with the best possible experience, and your feedback is valuable to us.
Great price! Freebees! The “white glove” delivery was quick and efficient. Overall, a terrific purchase experience. It is an outstanding chair!
Reply from Massage Chair Store2025-02-06
We're thrilled to hear you had such a positive experience! We appreciate your kind words about the price, freebies, and delivery. We strive to make every purchase a great one, and we're glad you found our chair outstanding.
The chair is everything and more than advertised. Had excellent white glove set up and delivery. The Kyota 980 itself is lovely and powerful, glad we bought a high-end model. The Achilles compression is intense so still trying to sort that. Love the abundant programs and the ability to customize. The lights, Bluetooth, and quality of the massage chair is above expectations. Understand the lumbar heat is alongside the lower back but not in the midline where the powerful rollers are working. The foot massage is better than any chair we’ve seen. Calf rollers an added bonus. The staff at Massage Chair Store was immediately available and helpful.
Reply from Massage Chair Store2025-02-06
We appreciate your detailed review and are thrilled to hear you are enjoying your new chair. We're glad you found the Kyota 980 to be everything you hoped for and more. We're also happy to hear that you found the staff at Massage Chair Store to be helpful and responsive. We strive to provide our customers with the best possible experience.
We love our massage chair so much we use it multiple times per day. It's been 2 months and we are just getting to the phase of favorite settings and auto programmed treatments. The chair is top notch. We bought the refurbished model and it came wrapped in plastic as brand new. The savings is worth it. We hope to have many years of daily use.
Reply from Massage Chair Store2025-02-06
We are thrilled to hear you are enjoying your massage chair so much! It's wonderful to know you're discovering your favorite settings and treatments. Thank you for sharing your positive experience with the refurbished model. We appreciate your business and hope you continue to enjoy your chair for many years to come.
I have been looking for a massage chair for my wife for a few weeks. Once you start researching, you will quickly learn how overwhelming it can be. I was hesitant at first to call, but after so long I had to reach out for assistance. I wish I would’ve done that sooner! The team at massage chair store was super friendly and interested in listening to what we wanted and what would work best for our sizes (normal 5 foot some inch folks, not giants). Not pushy at all. Leave the hard work to the experts!
Reply from Massage Chair Store2025-02-06
We're so glad to hear you found the experience helpful! It's wonderful to know that our team was able to provide the guidance you needed to find the perfect massage chair for your wife. We understand how overwhelming the process can be, and we're committed to making it as easy and enjoyable as possible. Thank you for sharing your positive experience.
Very responsive to questions. If I couldn't reach the person I worked with, others stepped in and helped out.
Reply from Massage Chair Store2025-02-06
We appreciate your kind words and are glad to hear that you found our team responsive and helpful. We strive to provide excellent customer service and are pleased that you had a positive experience.
Rick made the purchase experience enjoyable, efficient, and accurate from the beginning to the end. I was very impressed with the quality of the Kyota product, and even more so with the quality of service I received. Very happy with my purchase.
Reply from Massage Chair Store2025-02-06
We are thrilled to hear about your positive experience! It's wonderful to know that you were impressed with the product and the service you received. We strive to provide our customers with the best possible experience, and we are delighted that Rick was able to make your purchase enjoyable and efficient.
I never write reviews but this company deserves one. Great customer service. My salesman spent roughly 25 minutes on the phone with me describing different options. He helped me decide and we purchased the one he suggested. Awesome for my family! The company was supposed to send 6 massage guns but forgot to add them to my order. The representative was very nice about it and we had our massage guns within a week. All went as planned from the sales process to the setup. I’ve recommended this company to several of our friends. Great customer service!
Reply from Massage Chair Store2025-02-06
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent customer service and are glad our representative was able to assist you in finding the perfect product for your family. We value your recommendation and will continue to work hard to ensure all our customers receive the same level of care.
Excellent help in getting the right chair and easing the delivery process
Reply from Massage Chair Store2025-02-06
We appreciate your kind words and are thrilled to hear that you had a positive experience with our team. We strive to provide exceptional customer service and are glad we could help you find the perfect chair and make the delivery process smooth.
So far so good! I was able to talk to someone from sales who was knowledgeable about the product. White glove delivery
Experience was also great. We are using the massage chair regularly so far and it has been awesome.
Reply from Massage Chair Store2025-02-06
We are so happy to hear about your positive experience! We appreciate you taking the time to share your feedback. We are thrilled that you are enjoying your new massage chair.
Rick is an exceptional sales consultant.
I currently own an Infiniti Riage X3 and
wanted to upgrade. His complete knowledge of the product line and genuine
interest in finding an appropriate fit led
me to a purchase the same day.
I highly recommend this company and its product line.
Reply from Massage Chair Store2025-02-06
We're thrilled to hear about your positive experience! It's wonderful to know that you found the perfect upgrade with the help of our sales consultant. We strive to provide exceptional customer service and are delighted that you were so impressed with his knowledge and dedication.
Chair arrived as described, such an easy experience from order to white glove delivery. Only issue was shipment arrived a week and a half after I expected it to.
Reply from Massage Chair Store2025-02-06
We appreciate your kind words about your recent purchase and the white glove delivery experience. We understand that the delay in shipment was frustrating, and we apologize for any inconvenience it caused. We strive to ensure timely deliveries and will continue to work on improving our logistics processes.
PhilRx
Coral Calcium Direct, Inc.
Mail Order Meds
Infinity Massage Chairs
The Human Condition Shop • THC Shop
Rx Outreach
Essential Candy
Healing Harbors