Matboard and More (matboardandmore.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 83% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
E
Emma · 2 reviews · Experienced 2024-08-30 ·
★★★★★
Perfect Matting, Beautiful Packaging
This site was easy to order exactly what I wanted. I received my order in a timely manner and the packaging was simple, clean, elegant and beautiful, which shows me that this company cares. I had been putting off many framing projects that I had, but once I received the mats, I immediately put them in the frames and hung them. Thank you for excellent service!
Reply from Matboard and More2024-09-10
Thank you so much for your wonderful review! We're thrilled to hear that you found the ordering process easy and that you were happy with the timely delivery and packaging. It’s great to know our mats helped bring your framing projects to life! We truly appreciate your kind words and look forward to helping with any future projects. Thanks again for choosing us!
Excellent quality, a pleasure in receiving professional materials.
Reply from Matboard and More2025-01-12
Thank you for your kind words! We’re thrilled to hear that you’re pleased with the quality of our materials. It’s always our goal to provide professional-grade products that bring satisfaction to our customers.
We appreciate your support and look forward to serving you again in the future!
D
DRR · 58 reviews · Experienced 2024-08-26 ·
★★★★★
Over charges for shipping
Just got my border for my picture and the square cutout where my photo sits was cut out uneven.
Charged me 24.95 for Express shipping on a small backboard and it took a week to get. Told them I wanted a partial refund on shipping since it was sent regular mail, no response. Rip off. Making money on shipping. Their quality of work is awful.
Their response is a joke. Bottom line their Express Shipping 24.99 is USPS Advantage (slowest shipping). Don't use their Express Shipping.Their quality on their over priced items is awful.
Reply from Matboard and More2024-09-03
Thank you for reaching out and sharing your concerns. I apologize for any confusion or frustration regarding your recent order and the shipping charges.
I’ve looked into your order and see that you opted for express shipping with a guaranteed delivery date of September 6th. While the shipping cost was higher to ensure delivery by that date, I understand it took a week to arrive, which can be disappointing if you were expecting a faster timeline.
We take all feedback seriously and strive to provide clear and fair pricing for our services. I’m sorry if there was a misunderstanding about the shipping method used, and I apologize for any inconvenience this caused.
Please let me know if there’s anything else I can do to assist you, and thank you for bringing this to our attention. We value your business and want to ensure you have a positive experience with us.
A
Author K. Williams · 4 reviews · Experienced 2024-08-14 ·
★★★★★
This is my second order
This is my second order. Your site has made it easy to get those off size prints framed. I’m so happy. Affordable, beautiful solutions. The mat is perfect!
Reply from Matboard and More2024-08-30
Thank you so much for your kind words and for choosing us again for your framing needs! We’re thrilled to hear that you found our site easy to use and that our frames and mats perfectly fit your prints. Providing affordable and beautiful framing solutions is what we strive for, and it’s wonderful to know we’ve met your expectations. We look forward to helping you with any future framing projects!
S
Sally Taylor · 4 reviews · Experienced 2024-08-27 ·
★★★★★
Great as Usual
As usual, your mats are simply the best and your customer service is incomparable. Thank you for making such quality supplies, so cost-effective and for making it easy.
Reply from Matboard and More2024-08-30
Thank you so much for your wonderful review! We’re thrilled to hear that you continue to be impressed with the quality of our mats and our customer service. Your satisfaction is our top priority, and it’s great to know we’re meeting your expectations. We truly appreciate your support and look forward to continuing to provide you with quality products and excellent service. If there’s anything else we can do for you, please don’t hesitate to reach out!
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Pet G · 2 reviews · Experienced 2024-08-26 ·
★★★★★
Fabulous phone service regarding…
Fabulous phone service regarding changes! E-mailed a confirmation right away!
Reply from Matboard and More2024-08-30
Thank you for your feedback! We’re delighted to hear that you had a positive experience with our phone service and that the confirmation email was sent promptly. We strive to make every interaction as smooth as possible, and it’s great to know we hit the mark. If you need any further assistance or have more questions, feel free to reach out.
Thanks again for your kind words!
I am never disappointed when I order from you. The mats are perfect sizes. Excellent quality. The display bags work perfectly. Shipping is always fast and everything is safely shipped. Thank you.
Reply from Matboard and More2024-08-30
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re consistently satisfied with the size, quality, and shipping of our mats and display bags. It’s wonderful to know that we’re meeting your expectations every time you order. Your continued support means a lot to us. If there’s anything else you need or if you have any questions, please don’t hesitate to reach out.
Thank you again!
J
Jackie · 1 review · Experienced 2024-08-07 ·
★★★★★
Shipping fast/quality good
Shipping fast. Product quality good. Mats for 11x14 seemed a little thick but fine for my purposes.
Ordering process was a little confusing when dealing with out of stocks . But got it figured out
Reply from Matboard and More2024-08-30
Thank you for your feedback! We’re glad to hear that you found the shipping fast and the product quality good. We appreciate your comments about the thickness of the mats and will take this into consideration for future improvements.
We apologize for any confusion you experienced with the ordering process, especially regarding out-of-stock items. We’re continuously working to improve our system and your feedback is invaluable in helping us enhance the experience for all our customers.
If you have any other concerns or need further assistance, please feel free to reach out. We look forward to serving you again!
Thank you for your support!
M
Mads · 1 review · Experienced 2024-08-09 ·
★★★★★
Highly recommend
Exactly what I ordered, fast and easy process!
Reply from Matboard and More2024-08-30
Thank you for your feedback! We’re pleased to hear that the process was fast and easy, and that you received exactly what you ordered. If you have any other needs or questions, feel free to reach out. We look forward to your next order!
Thank you!
The mats are always quality and I haven't had a mistake in any order yet (20+ mats purchased at this point). I received a box that got pretty beat up in transit and my mat was damaged. I sent an email with photos and they shipped a new order right away, no hassle, no BS, no back and forth with the shipping carrier. I love how intricately you can customize your orders and will be sticking with M&M for a long time!! :)
Reply from Matboard and More2024-08-30
Thank you so much for your kind words and for being a loyal customer! We’re delighted to hear that you’ve been consistently pleased with the quality of our mats and the customization options we offer.
We’re also glad that we could quickly resolve the issue with your damaged mat and make the process hassle-free for you. Your satisfaction is our top priority, and we appreciate your support and trust in us.
If you ever need anything else or have any questions, don’t hesitate to reach out. We look forward to continuing to serve you for years to come!
Thanks again! :)
Q
Que Duong · 1 review · Experienced 2024-07-31 ·
★★★★★
Easy and high quality
Easy and high quality! The website made it easy to customize the mat board, received the order quickly and the quality is top notch. Will order again!
Reply from Matboard and More2024-08-30
Thank you for your great review! We’re thrilled to hear that you found our website easy to use and that you’re pleased with the quality of your mat board. It’s wonderful to know that everything met your expectations and that you received your order quickly. We look forward to serving you again in the future!
Thanks again for your support!
C
C.C. Chang · 1 review · Experienced 2024-07-23 ·
★★★★★
Great work.
Reply from Matboard and More2024-08-30
Thank you! We’re glad you’re happy with the work. If you need anything else or have any questions, don’t hesitate to reach out. We appreciate your support!
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Paul Anderson · 2 reviews · Experienced 2024-07-27 ·
★★★★★
Product was great
Product was great, exactly what I ordered!
Reply from Matboard and More2024-08-30
Thank you for your feedback! We’re thrilled to hear that the product was exactly what you ordered and met your expectations. If you have any more needs or questions, feel free to reach out. We look forward to serving you again!
Thank you!
S
Shelley · 2 reviews · Experienced 2024-07-10 ·
★★★★★
They sent me the wrong sized frame
They sent me the wrong sized frame, but return policy is so cumbersome and costly that I am not going to bother returning. I asked for 11.5 and they sent me 11"
Reply from Matboard and More2024-08-30
We’re sorry to hear about the issue with the frame size and the difficulties you experienced with our return policy. We aim to provide accurate products and a smooth return process, so it’s disappointing to learn that we fell short in this case.
To address the issue, please contact us directly at [email protected] with your order details. We will work to resolve the matter, whether it’s arranging a replacement or finding a suitable solution.
Thank you for bringing this to our attention. We hope to resolve this to your satisfaction.
Beautiful mat for my painting! Just the color I needed, dimensions were perfect, and the edges masterfully clean. Very prompt service and communication. Thank you!
K
Kitty · 1 review · Experienced 2024-07-23 ·
★★★★★
Very nice quality
Very nice quality. Surprised there were two Mats enclosed but happy about it. Will order again for other paintings.
Fast delivery! Added reminder to check measurements for certain openings on back of frame, as exact frame measurement could be slightly large. No hassle website. Easy peasy! Thank you.
G
Gayle JC · 2 reviews · Experienced 2024-07-03 ·
★★★★★
I love that I can upload a pic to see…
I love that I can upload a pic to see the draft.
J
Jay SIBYA · 2 reviews · Experienced 2024-07-09 ·
★★★★★
The Quality of this company and …
The Quality of this company and product really impressed. I will always order my Matting from them in the future.