MEDvidi is an online mental health service striving to redefine the approach to mental wellness in the US. Our mission is clear and impactful: we aim to transform perceptions and enhance accessibility in the realm of mental health care.Our team comprises experienced mental health professionals, each holding the required licenses and specializations to address a broad spectrum of emotional and mental challenges. They are deeply committed to providing personalized care for attention deficit hyperactivity disorder (ADHD), anxiety disorders, depression, insomnia, weight loss management, and other mental health conditions. We prioritize convenience and effectiveness, ensuring that you can access high-quality mental health care from the comfort and privacy of your home. We strongly believe that mental health care should be as accessible and stigma-free as any other form of healthcare.We are dedicated to making our services both affordable and welcoming to all. We aim to normalize seeking mental support, and our appointment times are flexible, ensuring that help is available when you need it.By choosing MEDvidi, you are taking a decisive step towards a healthier mind and a happier life. With our caring team, user-friendly platform, and unwavering commitment to accessibility and affordability, we are here to support you on your journey to mental wellness.
Written by the business, not verified by us.MEDvidi (medvidi.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently praise the dedicated medical staff for their incredible kindness, professional knowledge, and remarkable overall efficiency during scheduled virtual appointments and regular consultations. Many consumers also highlight the exceptional customer care team for resolving prescription issues promptly, answering questions effectively, and always providing deeply compassionate and understanding support. Though some people mentioned ongoing challenges regarding significantly delayed prescriptions, occasional communication gaps, and unhelpful responses from support agents during difficult moments. A few reviewers also experienced frustrating waiting times, unanswered messages, and difficulties when attempting to secure their necessary medication through the platform.
Auto-generated from all reviews of this business. For reference only.He was most helpful with everything. And with finally getting my problem solved
Hi, Thank you for taking the time to share your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
My name is christopher G Moschkin. I ahve PTSD, ADHD, and anxiety and depression. I drink massive amounts of alcohol IF I don't get lorezapam, but the lady said that it's not meant for long term treatment of anxiety. Lady. I don't think my father beating me repeatedly every night for fifteen years was meant for long term treatment of anxiety but he prescribed it to me anyway. So maybe we give Chris Moschkin the drugs his previous doctors agreed worked. Thanks. Also the time release methylphendiate. The pharmacy said I can't get that drug at any pharmacy in my state, maybe in Africa wher eyou arelocated you can buy it. But not in MARYLAND. Change my RX or never take my money again. Ever.
Hi, Thank you for your feedback. We value your concerns and encourage you to contact our support team directly at [email protected] so we may assist you further. Regards, Janet| MEDvidi Patient Support Team
I felt like this man was interrogating me over all of my past and present medications I am on. My initial appointment was for a GLP1 and this "Dr" David McCall treated me as if I was pill shopping, kept going to a black screen. After the interrogation he denied me any treatments, this company has stolen $249.00 for an initial visit, at the end of the visit and the denial , I asked about my money being returned, and his response was very clear "I will have customer Care contact you to have your monies refunded." I have still not received my $249 back, I have reached out to customer care and he denies the entire recorded conversation. I have researched this so called Dr and can not find him anywhere, in my opinion I believe he denied me because I am white and his decision was based on race.
Hi, Thank you for your feedback. We value your concerns and encourage you to contact our support team directly at [email protected] so we may assist you further. Regards, Janet| MEDvidi Patient Support Team
I needed help making sure I get my prescription before going out of town and I reached a few days ago and got I response within a hour. They provided professional support and helped me resolve my issue with clear instructions. My experience with MedVidi has been outstanding.
Hi, We appreciate your feedback and thank you for sharing it If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Five stars for Hareem! She was incredibly helpful and took the time to call me personally to confirm my RX issue was fixed. I really appreciate the excellent customer service and communication.
Hi, Thank you for taking the time to share your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Arthur was very helpful when I had to call in with a question about my upcoming appointment, and he was able to solve my problem. In addition, the provider I met with for my first appointment was kind and knowledgeable. I would highly recommend this service to others.
Hi, Thank you for your review and for sharing your perspective. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Dr. Henry has been so helpful in my improvement of ADHD symptoms. He is very knowledgeable of potential causes and informs you. It's great to have a doctor that cares and takes the time to listen to you issues your having. I have also worked with Muhammad with a prescription issue and they were quick to get it resolved! I am so glad I started this journey with MEDvidi. It's been a life saver.
Hi, Thank you for taking the time to share your feedback. We truly appreciate your kind words. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet | MEDvidi Patient Support Team
I have had the worst experience with this company-they were offering a deal-I signed up and they charged me full price-I tried to cancel immediately, and they would not give me a refund and then told me that I got the kind that was not the discount price-complete lie. I was on the phone for over 4 hrs. They kept saying we apologize for your frustration. I just want my money back and they refused.
Hi, Thank you for bringing this to our attention.For your privacy, please reach out to our support team directly at [email protected] so we may assist you further. Regards, Janet| MEDvidi Patient Support Team
Professional and attentive staff! Knowledgable and responsive!
Hi, Thank you for taking the time to leave a review. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
I speak to a real person when I need help. The service has been amazing
Hi, Thank you so much for your kind words! We appreciate you reaching out and sharing your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Been a patient for a while with medvidi. Always been a good service and helpful. I wasn't able to log into my account and Sarah was quick to help and get me into my account!
Hi, Thank you for taking the time to share your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
I had connectivity issues and they made it really easy to reschedule
Hi, Thank you for your review and for sharing your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Zayn Ali was helpful he ensured my Medicine was filled and took the time to call back and notify me, we need more Customer service people like him.
Hi, Thank you for your thoughtful feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Booking an appointment is super easy and extremely fast, the whole experience using this telehealth platform has been good and a positive one overall. Even with my errors, or pharmacies, or the rx needing rewritten, can’t believe how tirelessly hard they have been working with me to help me with my adhd treatment and getting things right. It’s been hard finding drs in my specific area who are supportive of stimulant medications that are willing to work with me having Medicaid coverage. Thanks to MEDVIDI being affordable with the follow up appointments being cheaper- under $150 a blessing. I definitely am thankful and appreciate how the process is simple and every single person who works there is understanding and compassionate.
Hi, Thank you for your feedback! We truly appreciate you sharing your thoughts. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Great service Wallahi.
Hi, Thank you for taking the time to share your feedback If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
I’ve been seeing one of their providers for two months, but between loving my provider so far and their support system responding to an issue I had yesterday in a timely manner, I can’t stress enough how much I appreciate it. Usually these virtual/online clinics lack in one dept or another, not MEDvidi. I look forward to seeing the provider I do with them for months to come
Hi, Thank you for providing your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
I transferred my care to Medvidi about a year ago, and it’s easily one of the best decisions I’ve made for my health. I initially worked with Dr. Henry Bradford, who set the bar high right out of the gate. He was professional, attentive, and clearly very knowledgeable about my conditions. Every appointment felt focused and productive, not rushed or checkbox-driven like you sometimes get elsewhere. Due to my own scheduling constraints, I later switched to Dr. Christine Ryan, and somehow the experience stayed just as strong. She’s been just as phenomenal, with the same level of expertise and genuine care. It never felt like a downgrade or a compromise, which says a lot about the consistency of the platform. Overall, what stands out most is that the providers actually care. You’re not just another appointment slot. The entire Medvidi platform is also incredibly easy to use, especially when it comes to scheduling and managing appointments. It removes a lot of the usual friction that comes with healthcare. I’ve recommended Medvidi to several friends and family members, and a few have already made the switch and had similarly great experiences. That kind of consistency speaks for itself.
Hi, We appreciate your feedback and thank you for sharing it. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Not impressed. I’ve had nothing but issue after issue trying to get my prescription filled.
Hi, Thank you for your feedback. We value your concerns and encourage you to contact our support team directly at [email protected] so we may assist you further. Regards, Janet| MEDvidi Patient Support Team
She was very polite and informative. Made it a friendly experience which is hard to find these days. F stars exceptional!!!
Hi, Thank you for taking the time to share your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
Answered my questions and got my claim moving immediately. Very helpful during a stressful situation.
Hi, Thank you for taking the time to share your feedback. If you ever face any issues in the future, please don't hesitate to reach out to us at [email protected] or call (415) 548-2062. Regards, Janet| MEDvidi Patient Support Team
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