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Money & Insurance

Merrick Bank

202 reviews

4.6202 reviews
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About Merrick Bank

Data updated
Website
merrickbank.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
89% (16/18)
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Is Merrick Bank legit?

Merrick Bank (merrickbank.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews. Last updated 2026-08-10.

What people say

W
Willie Laster · 3 reviews · Verified · Experienced 2026-06-25 ·

The company was very helpful when it…

The company was very helpful when it came to me disputing a charge on my account I wasn't aware the problem was solved very fast and efficiently and that's what I like it wasn't no hassle or anything just pure perfessionalism

E
EDWARD DELUCIA · 1 review · Verified · Experienced 2026-07-07 ·

To know how to handle a situation with a customer. But wouldn't give me credit increase

Everything was fine, but the repasenative wouldn't approve a credit increase , but its a very nice credit card company

Reply from Merrick Bank2026-07-16

Thank you for your feedback. If you have any concerns or questions, please contact us at 833-845-1900.

J
JADE FANZO · 1 review · Verified · Experienced 2026-07-01 ·

Excellent choice.

S
SHIRLEY TULK · 1 review · Verified · Experienced 2026-07-09 ·

No hassels

No hassels. Paid before due date.

R
Ricky · 2 reviews · Verified · Experienced 2026-07-09 ·

Great company very friendly easy to…

Great company very friendly easy to talk to I'm very happy with their service

D
Doris Francis · 2 reviews · Verified · Experienced 2026-07-09 ·

They are a good CC company

They are a good CC company, after about 6 months recieved higher limit.

D
David · 2 reviews · Verified · Experienced 2026-07-09 ·

Great information and taking care of me

J
JAMES GROSS · 3 reviews · Verified · Experienced 2026-06-17 ·

My first transaction went great !

A
ANDREW SSEMUJJU · 1 review · Verified · Experienced 2026-07-09 ·

Patience

Patience, clarity and clear communication

A
ARMANDO LARITA · 1 review · Verified · Experienced 2026-07-09 ·

Past approval

Approval very quick

J
JAMES THOMAS · 1 review · Verified · Experienced 2026-07-03 ·

Always easy to use.

W
William Kutz · 6 reviews · Verified · Experienced 2026-07-02 ·

customer service was great

J
JUAN MARTINEZ · 1 review · Verified · Experienced 2026-07-09 ·

Very good service

B
Brenda Crispim · 3 reviews · Verified · Experienced 2026-07-01 ·

They are easy for me

They are easy for me. The customer service is very good. The uh increased my limit without asking. Which was a surprise because my car needed work and it was an increase just in time

L
LEE KIBLER · 1 review · Verified · Experienced 2026-07-09 ·

All my questions answered

K
KOLOS ELION · 3 reviews · Verified · Experienced 2026-07-09 ·

Not transparent with communication

Reply from Merrick Bank2026-07-09

Thank you for sharing your review, Kolos. We’re always looking for ways to enhance our customers' experiences. If you would like to share more details about your feedback, we are here to listen.

B
Beth · 3 reviews · Verified · Experienced 2026-07-01 ·

Merrick Bank came through with an…

Merrick Bank came through with an increase of my credit limit just when I needed it most. The app makes everything so easy to see and understand.

G
Gary Kaufman · 4 reviews · Verified · Experienced 2026-07-08 ·

Great customer service

Great customer service. Easy to work with. Thank you

D
Darren Beavers · 3 reviews · Verified · Experienced 2026-07-09 ·

Great!!!!!!!!

R
RUTHA WILLIAMS · 1 review · Verified · Experienced 2026-07-07 ·

Help me when I was in need

Reply from Merrick Bank2026-07-16

Happy we could help.