About Merrick Bank
Data updated- Website
- merrickbank.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 89% (16/18)
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Is Merrick Bank legit?
Merrick Bank (merrickbank.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 89% of negative reviews. Last updated 2026-08-10.
What people say
Helping
Helped me when I needed help buying things to get be through the month.
Reply from Merrick Bank2026-07-17
Thank you for your review , Dianna. We're happy we could help.
You trusted me and you have been true…
You trusted me and you have been true to your word , thank you
Reply from Merrick Bank2026-07-17
Thank you for your feedback, Jeff.
Great
Easy to complete
the fact that you raised my credit…best credit card ever
the fact that you raised my credit limit after a timeframe was amazing not many other companies do
Reply from Merrick Bank2026-07-17
Thank you for your feedback, Mettizee.
Every pleaahank you Merricksed with Merrick bank…
Every pleased with Merrick bank service. Love the online banking app.
Reply from Merrick Bank2026-07-17
Happy to hear this, Debra.
Clear terms and easy to use payment…
Clear terms and easy to use payment app. Customer service is great.
Great customer service
Great customer service. Their card has helped build my credit and I really appreciate that.
Reply from Merrick Bank2026-07-17
Thank you for your feedback, Maria. We're happy our credit program was able to help you rebuild your credit.
Since I got my card I had a great…
Since I got my card I had a great experience using it. The payment process is smooth and fast
Easy process
Merrick has been a great company to…
Merrick has been a great company to work with. Always top of the line customer service. App is very easy to navigate
best bank in town
good customer service and easy web navigation.like they promise after 6 months making on time payments your credit limit will be a double
Great service
Great service! Always there for me
Trust
Customer service was very professional and simple to understand. You are also true to your word.
The Merrick bank card is great to have…
The Merrick bank card is great to have EXSPECIALLY when your in an emergency or just need a little household items gas or little extra food or everyday needs I would say it an truthful great card to have an I thank the company how easy it is to use the Merrick bank card I guess I can say I love the card alot.
Reply from Merrick Bank2026-07-17
Thank you for your review, Teresa. We really appreciate it.
Being accepted
Being accepted, and at some point bring the interest rate down, when I earn it
Reply from Merrick Bank2026-07-17
Thank you for your review. If you have concerns regarding the interest rate, please contact us at 833-845-1900.
Transparency and accountability
Everything about Merrick Bank is so Transparent, professional, honest and on point
Reply from Merrick Bank2026-07-17
Thank you for sharing your positive feedback, Joseph!
I enjoy the easy navigation of the app!
I enjoy the easy navigation of the app Transactions are reflected in a timely manner as well
User friendly access to account…
User friendly access to account information which makes life simpler!!
The customer service team is always…
The customer service team is always friendly and helpful and they are always willing to help me with anything that I need