MicroPerfumes is an online fragrance retailer offering customers a convenient way to explore, sample, and shop a wide selection of authentic fragrances.Our collection includes fragrance samples, travel sprays, and full-size bottles from many well-known designer and luxury fragrance brands. Samples and travel sprays allow customers to experience a fragrance before deciding whether a larger size is right for them, while our full-size selection provides additional options for customers who have already found a scent they enjoy.All fragrances sold by MicroPerfumes are 100% authentic. Our sample vials and travel sprays are independently rebottled from genuine fragrance products and are not produced, licensed, or endorsed by the original fragrance manufacturers. Product pages include photos, size information, and comparison guides to help customers understand the available formats and choose the option that best fits their needs.We offer hundreds of fragrance selections across a variety of scent families, including fresh, floral, woody, citrus, gourmand, and aromatic fragrances. Our goal is to make discovering new scents easier and more accessible, whether a customer is exploring fragrance for the first time, searching for a new everyday scent, or purchasing a fragrance as a gift.Orders are carefully prepared and shipped from our California facility. Our customer support team is available to assist with order questions, product information, shipping concerns, and other customer service needs.
Written by the business, not verified by us.MicroPerfumes (microperfumes.com) has a 3.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 35% give 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers love having the fantastic opportunity to sample various luxury perfumes and find their favorite scents before fully committing to expensive bottles. People frequently mention that shipping is remarkably fast, packages arrive securely, and the overall pricing deals are exceptionally reasonable. However, some customers also noted frustrating experiences when receiving incorrect items or missing products entirely in their shipped packages. Reviewers were not happy with the slow customer support, mentioning that inquiries are frequently ignored or left unresolved for days. Shoppers explained that resolving order modifications or getting timely help when mistakes happen proved to be quite difficult.
Auto-generated from all reviews of this business. For reference only.My order showed up with the cologne leaked inside the packaging because the lids were not on correct. I contacted the company and sent pictures as they asked but they are refusing to send a refund even though I made another purchase while waiting to hear back from their customer service.
Sent the wrong item. Emailed them a picture showing I was sent the wrong item, I asked for a refund in price difference. Response from micro perfumes was to send a picture SHOWING ALL the labels even though it was just one and all were visible in first picture I sent. They completely ignored my request for a refund, so I sent in two more pictures showing all the labels and again ask for a refund in price difference in what I was charged for a spray bottle and the sample size that was sent, again completely ignored me! Just sent a bottle I didn't even want. Lost a customer.
Our credit card was hacked and used towards purchases at microperfumes. They are unwilling to help resolve the fraud charges. The hacker had the purchase sent to our address. When we opened the mailing envelope and discovered there was a small box that smelled like perfume, it was what triggered us to look at our credit card statement online. We had been hacked. The product itself was not opened. There was also no receipt in our mailing envelope. We contacted the company to see if we could return the fraudulent purchase for a refund of the fraud charges. The credit card company said that because the hacker had the purchase mailed to us, we had to deal directly with the company. You can only send emails to this company. There is not a customer service number listed on their website which would have been easier to discuss the issue. They don’t care about their customers. They are the only company that would not help resolve the fraud charges. Be careful if you do buy from them or have fraudulent charges from their company. Good luck getting any resolution.
I got 4 perfumes. Only one smelled good. The other 3 smelled awful. I won't order anymore from them. Besides not smelling good, they seemed watery and diluted.
Fast great smelling! I bought a travel size cologneand perfume for myself and wife.
I ordered a perfume sample and received a different one. It's unfortunate because the company doesn't inspire confidence in ordering larger quantities. I had a bad experience, even though my case was just mailed. They also don't offer live customer service with real people.
Terrible ! no personal customer service this is is a disrespect to any person purchasing. In my case, I asked to cancel way before it was even been prepared. I was ignored. This world needs less robotic companies , and we need better customer service.
I ordered a cologne from them that I’ve been using for years and I received a knock off or a very diluted product. Such a scam!
This is my first order and I'm already having an issue. Used PayPal at checkout so by default it used the shipping address on my PayPal instead of providing a place on the order for the shipping address. I didn't realize it until it confirmed the order was complete. Immediately I called CS and emailed and of course you get a vm. After several calls I realized they don't have live agents, nor was my email answered. Now my perfume is going to an old business address that's no longer in use. I've never soon an order form not request a shipping address but automatically default to the payment method address. Absurd.
Horrible smells. Highway robbery!! No returns accepted
Lousy return policy. Absolutely no customer satisfaction guarantee if not happy with order. I will never buy anything from them again and will look elsewhere for my fragrances.
These fragrances are mixed with something that I have a reaction to. I have had the legit perfumes that I ordered from there and they are not originals. DON'T BUY THIER PRODUCTS. They won't even give a refund either.
Lousy return policy. Very disappointed with the vials I received. Never opened the little baggy I received them in but because I opened the package they were shipped in I couldn’t return them. So much for customer satisfaction. Will never do business with this company again.
Wrong item sent. I reached out multiple times with no resolve. The phone number doesn't work. The number the better business bureau has listed requests that I leave a voicemail but no one has returned my calls. So far, they have just given me the run-around through e-mail regarding refund or exchange and it's been 30 days of trying so far. BEWARE ordering from microperfumes!
There were 4 extra items in my cart when I placed my order. I never looked at them, never wanted them but they were shipped and paid for. Couldn't get customer service to fix the problem before it shipped. Called at least 10 times, sent 10 plus emails and didn't get an answer until the order shipped. Basically, they said i am stuck with it. Not funny! Terrible company, watch your money fly out the window. They don't care that I am not able to get my medicine now. Satisfaction guaranteed my butt! Can't get them to fix their mistakes. No Customer Service at all!!! Started my emails on 7-29 and it is 8-8 and I still can't get any customer service!!
August 2025 and they’re still too legit to quit. Ordered 9 different 5.0ml sprays of a variety of luxury fragrances. They were all labeled and well packaged. Ordered a control sample that I’m familiar with to gauge authenticity (Versace Eros) and based on how it and the others smelled, they’re 100% genuine. A 5.0ml sample will last me 3 months with near daily use, so why pay retail when you could take the $250 you spend on 1 fragrance and buy a bunch of different scents.
Ordered a dozen samples, from Creed, to Tom Ford, Dior, and Valentino. Everything showed up as promised, and was original product. Just ordered my first full bottle from them. Creed Aventus Absolu As well as 25 more samples. So far so good guys, keep it up
The vials are absolutely tiny and a waste of money. Would not recommend in any shape or form.
Whoever says these people are great is a lie i got a defective bacarrat rouge sent a video of it npt spraying but leaking into the tude and still no response at this point i want a full refund for everything i bought and i will never purchase again back to perfumania i go
Was absolutely amazed by the service that i needed some place to praise them lol. First of all, they offered a free shipping coupon (nothing new), but that coupon could be applied on any posting service, so i chose express, and it really came by express!! Fastest shipping i've had! The price was very similar to all other sites that offered samples of the fragrance i wanted to test, and furthermore, the small sample bottle was really cool, not the cheap plastic i have always gotten from these famous sampling sites. Fragrance also seems legit. 5/5
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