About Mighty Jaxx
Data updated- Website
- mightyjaxx.rocks
- Category
- Hobbies & Crafts
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 36% (26/73)
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About this business
Mighty Jaxx is an award-winning integrated future culture platform that designs and produces digital and phygital collectibles in partnership with the greatest talents in the world, as well as global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and more, shipping millions of phygital collectibles to over 80 countries worldwide yearly.With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new DTC experiences.
Written by the business, not verified by us.Is Mighty Jaxx legit?
Mighty Jaxx (mightyjaxx.rocks) has a 3.8 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
EASY TO CHOICE
Love the collectibles
Packaged beautifully and the box was…
Packaged beautifully and the box was pristine. I could not fault the packaging. I was lucky enough to get Eleven in my demopets so I am one very happy collector!
I'm not used to this type of customer…
I'm not used to this type of customer service. The kind where it feels like I'm actually talking to another human being with empathy. The issue was basically resolved in 1 day after a few exchanges so it's safe to say you guys are doing something right. Keep it up!!
Incredible quality
Easy, transparent cost and payment; fantastic customer support
Great Mighty Jaxx
Like the artists that they Collab and give good discounts as much as you accumulate from your purchases.
Poor product service and unhelpful…
Poor product service and unhelpful customer service
Excellent
Excellent! Quick and easy!
Bad experience
Got a time-limited edition product. Firstly, the item was delivered way past expected date. Lucky was I that it was only an additional few months but if you perform a simple research, you will know that they typically delay for a year or more. Some even waited an additional 2 to 3 years for theirs. Secondly, the quality of the product was mediocre at best. For the price and wait time, I got a product that had glue stain and couldn't even stand properly. Got an exchange (good on their part) and the new one was no better- Obvious glue stain between 2 parts, more paint peel and same standing issue. I gave up at that point. Customer service advised I keep the product in the box so it wouldn't fall over- most ridiculous suggestion ever for a display figurine. Thirdly, this time limited edition product is now available in their site for purchase. So much for time limited and obviously a company who doesn't stand by their word. If you really like a design, do not be suckered into their limited edition marketing and give free interest loan to this company in advance. Simply wait till the product is officially launch and decide then if you really want it. Save you the hassle of disappointing wait and promise of limited edition or what not. Not limited at all. From my experience, this is not a collector, for collector company. I doubt I will purchase again.
Reply from Mighty Jaxx2022-11-21
Hi Chew, We apologise for the bad experience. We are unable to locate your order from the information provided here and would like to seek your assistance to provide your order number, so we can do a check with the team regarding the issues with the replacement. All time limited products have only a single production batch and are never produced a second time. Thank you for your kind assistance. - Samuel
Delivered quick and great quality.
Delivered pretty quickly to UK! Great toys, better quality than I thought! Will buy from again!
Promo/ coupon not stackable
I didn't know promo/coupons are not stackable. Should have put a note to highlight as I've redeemed a few coupons with my coins but unable to use it =( Delivery was quite fast.
Reply from Mighty Jaxx2022-11-08
Hello ES, only one discount code can be used for each order. We have provided more information on this at: https://mightyjaxx.zendesk.com/hc/en-us/articles/900007190963-Mighty-Jaxx-Promo-Codes. The redeemed codes are valid for 6 months and can still be used on a future order. - Samuel
Thank you
Fast delivery and good packaging thank you so much. Appreciate the art work Mighty Jaxx...
"limited" items should have some sort…
"limited" items should have some sort of time or # of items disclosed rater than a random availability for who knows how long... Also, your rewards program is frustrating to use, it often removes itself from the final step of checkout & its hard to know what rewards are available.
Reply from Mighty Jaxx2022-11-07
Hi A W, the products are limited edition by their colorway, as they will not be produced in the same colorway again. We will indictate the information on the product page should there be an edition number or if the product is time limited. You can check on the available rewards for redemption by clicking on the yellow button at the bottom right of the page when checking out. Please send us an email if you are having any difficulties with the rewards program and we will be glad to help. - Samuel
A good edition to collection
If you’re in it for a team or a driver, it’s a collection to have as it’s built well, finished with care and would look good on any display or desk. With the base was a little heavier.
Ok product - poor cancelation rule.
Great product - the only thing is that if you change your mind or want to cancel/refund, they won’t cancel or refund, pretty much you’re stuck with the purchase especially if you’ve made a mistake. They won’t cancel/refund.
Smooth ordering system online
Smooth ordering system online. Constant updates and reliable deliveries.
Good Process
Good Place. Limited collections
The Product is Good but..
The Product is Good but.. I don't know why your system do not understand "_"(Underscore) that is a special symbol Right? I used long time to create my password AND WHY I can not put it into my password. But it is okay I love your toy so much <3. Thank you
Shipping cost too much :((
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