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Shopping & Fashion

Mint & Lily

200 reviews

4.5200 reviews
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About Mint & Lily

Data updated
Website
mintandlily.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
92% (24/26)
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Is Mint & Lily legit?

Mint & Lily (mintandlily.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.

What people say

G
Gregory Lingen · 3 reviews · Verified · Experienced 2026-07-15 ·

Quick and easy!

Reply from Mint & Lily2026-07-15

Appreciate you taking the time — glad the process was smooth and speedy for you! Ada

b
bernice moore · 1 review · Verified · Experienced 2026-07-14 ·

Efficiency

Easy & efficient.

Reply from Mint & Lily2026-07-14

Easy and efficient is exactly what we're going for — glad the experience delivered. Thanks for the kind words! Ada

Z
Zacherle · 8 reviews · Verified · Experienced 2025-10-07 ·

I love the bracelets I bought for…

I love the bracelets I bought for myself. They're just as advertised, price was reasonable, and shipping was quick. I have since purchased from Mint and Lily for family, all of whom loved their gifts.

Reply from Mint & Lily2026-07-15

This made my day — love that the bracelets worked out and that your family loved their gifts too. That's the best kind of repeat customer :) Ada

S
Shirl Briscoe Mendoza · 1 review · Verified · Experienced 2026-07-13 ·

Ease of checkout!

Reply from Mint & Lily2026-07-14

Smooth checkout is the goal — glad it hit the mark! Hope the bracelet brings you just as much joy. Ada

S
Sue Stivers · 5 reviews · Verified · Experienced 2026-07-14 ·

I love some of their unique pieces and

I love some of their unique pieces and, of course, their prices.

Reply from Mint & Lily2026-07-14

So glad the unique designs caught your eye — and that the prices made it easy to say yes. Thanks for sharing! Ada

J
Jenise Lunaas · 1 review · Verified · Experienced 2026-07-12 ·

I love your jewelry

I love your jewelry! It looks very expensive and everyone asks me where I got it from. I bought pieces for my two best friends of over 50 years and we all love them so much!

Reply from Mint & Lily2026-07-13

This made my day — the fact that you and your two best friends are all wearing them together is the sweetest thing. Thank you for sharing that! Ada

L
Linda · 1 review · Verified · Experienced 2026-06-10 ·

I love everything I’ve purchased

I love everything I’ve purchased! They’re so easy to work with - ordering is a breeze.

Reply from Mint & Lily2026-07-13

So happy to hear this — and that ordering has been easy every time. That's exactly what we're going for :) Ada

M
Meghan Cleereman Shull · 2 reviews · Experienced 2026-07-03 ·

I loved my initial necklace, but…

I loved my initial necklace but after 5 months normal wear, the gold is tarnished and coming off. I’m incredibly disappointed as I did a lot of research to find a company that would have quality materials. I submitted a support ticket 10 days ago but have not heard anything. Despite M&L’s comment below, I still have not heard from their support.

Reply from Mint & Lily2026-07-13

Five months of normal wear and the finish is already going — that's not the quality you researched us for, and I'm sorry. The 10-day wait on your ticket makes it worse. If you haven't heard back soon, email [email protected] directly — I'll make sure our CS lead sees it and gets this sorted. Ada

K
Kelly · 3 reviews · Verified · Experienced 2026-07-13 ·

I am so happy with my orders

I am so happy with my orders. I can count on mint and Lily to help me with all of my concerns. Having the 50% off offer really made it easy for me to order. Thank you, Kelly Coen

Reply from Mint & Lily2026-07-13

Really glad to hear the team has been helpful with your concerns — that means a lot. Thanks for trusting us with your orders :) Ada

R
Ruth Jankowski · 4 reviews · Verified · Experienced 2026-07-13 ·

I've ordered from Mint & Lily several…

I've ordered from Mint & Lily several times. Jewelry is beautiful and holds up, just like they say.

Reply from Mint & Lily2026-07-14

Thank you — hearing that the pieces hold up over multiple orders is exactly what we hope for. Really appreciate you coming back :) Ada

E
Elaine Fortune · 5 reviews · Verified · Experienced 2026-06-12 ·

Easy to use

Easy to use. My 4th order from this Shop in less than one year.

Reply from Mint & Lily2026-07-13

Four orders in under a year — that kind of loyalty means a lot. Thanks for sticking with us, and glad we've made it easy! Ada

j
jade · 1 review · Experienced 2026-07-13 ·

i love them but…

i love the designs and the style of my jewelry, but i wore them in the shower a couple times and immediately the gold color went away. i was so sad because i thought these would last. i also wash my hands quite often at work since i work in a hospital and the rings didn’t last a week

Reply from Mint & Lily2026-07-13

Loving the designs but watching them fade after just a few wears — especially when you're washing hands constantly at work — that's not how they should hold up. I'm sorry. Could you reach out to [email protected]? I want our CS lead to see this and get it sorted for you. Ada

D
Diane Freiburger · 2 reviews · Verified · Experienced 2026-07-13 ·

Great Quality:

Reply from Mint & Lily2026-07-13

So glad the quality came through for you — that's exactly what we aim for. Thanks for taking the time to share this! Ada

D
Deb Day · 1 review · Verified · Experienced 2026-07-13 ·

I'm back for 2nd order ;-)

Reply from Mint & Lily2026-07-13

Love that you came back for round two — that's the best kind of feedback. Hope this order lands just as well :) Ada

L
Linda K Ruhman · 2 reviews · Verified · Experienced 2026-07-12 ·

discounts and free shipping

Reply from Mint & Lily2026-07-12

Appreciate you taking the time — glad the deal came through for you! Ada

J
Jody Molnari · 1 review · Experienced 2026-07-05 ·

First Time Order & Very Pleased!

First time order and couldn't be more pleased! Clean and easily navigated website, outstanding selection of jewelry, great prices, seamless ordering process, ultra-fast delivery (ordered on Sunday night and had my shipment on Friday!) , and the quality of the products is amazing. Will be a repeat customer!

Reply from Mint & Lily2026-07-11

Really glad to hear it — Sunday to Friday is the kind of turnaround we love to see, and even better that the quality held up to expectations. Thanks for sharing this! Ada

V
Venus Ventura · 1 review · Verified · Experienced 2026-07-11 ·

I ordered the wrong material and they…

I ordered the wrong material and they got back to me immediately, cancelled my order, issued a refund therefore allowing me the ability to reorder exactly what I wanted! THX!!!

Reply from Mint & Lily2026-07-11

That's the kind of quick turnaround we aim for — glad the team got you sorted so you could grab exactly what you wanted. Thanks for sharing! Ada

D
DeVonne Parks · 2 reviews · Verified · Experienced 2026-07-11 ·

Easy process and great prices

Reply from Mint & Lily2026-07-11

Thank you! Glad the process was smooth and the prices worked out — that's exactly what we're going for :) Ada

L
Laurel · 1 review · Verified · Experienced 2026-07-10 ·

Choices

App is easy to use and lots of choices of beautiful jewelry and payment choices

Reply from Mint & Lily2026-07-10

Appreciate this! Glad the app made browsing easy and that the selection (and payment options) worked well for you. Ada

C
Cindy Alford · 1 review · Verified · Experienced 2026-07-10 ·

Thank you very much

Reply from Mint & Lily2026-07-10

You're so welcome — and thank you right back for taking the time to share this. Means a lot! Ada