品质优良
品质极佳。交货快。
Mixbook (mixbook.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 61% of negative reviews. Last updated 2026-08-10.
品质极佳。交货快。
这是一次最好的体验,他们写了很棒的书,而且价格也很实惠。质量和订单都很酷! 非常推荐,因为它比其他公司更好。
Mixbook printed a true "mixbook". After spending hours making a 90 page book, they printed the first 11 pages of my book and mixed in another families beach vacation into my book. Took no accountability. Paid for rush shipping as the book was needed for a specific date/celebration and now I will not have the product I ordered. No urgency to correct the issue and customer service is AI based and overseas, no actual person to speak with over the phone to resolve the issues. If i could give them negative stars I would.
We're deeply sorry for this experience. We can only imagine how frustrating it must have been to spend hours creating a 90 page book, only to receive a copy with another family's photos mixed into it, especially when it was needed for a special celebration and you paid for rush shipping. We understand how disappointing it is to miss such an important occasion because of an error that should never have happened. We'd really like the opportunity to look into this further and make things right. Please reach out to us at [email protected] with your order details, and our team will review your case and work toward the best possible resolution.
可怕。不要使用这家公司。我花了 260 美元买了一本包含另一个家庭照片的书。根据最近的另一篇评论,这家人似乎也在他们的书中混入了我家人的海滩度假照片。 客服立即回复,发放了 50 美元的信用额度,并声称他们将通过快递免费寄出一本新书。我们会看到的。我觉得这种混淆是不可原谅的。我还写信说我确实毁掉了这本书,因为我收到了我不认识的人的照片,这很奇怪。
We're truly sorry this happened. Receiving a photo book with another family's photos is a serious printing error, and we completely understand how upsetting and concerning that must have been. We're glad our team was able to respond quickly, arrange a complimentary reprint with express shipping, and provide a $50 credit, but we understand that this experience should never have happened in the first place. Your feedback is important, and we're using it to help prevent situations like this from happening again. We sincerely appreciate your patience and the opportunity to make things right.
This is the 2nd book I’ve done through Mixbook. The first was 20 pages and this last one was 60! The program is easy to use, if you have some computer experience, and the final product is amazing! Very high quality, quick turn around and well worth the money.
This book is not a Quality book and it is very overpriced. This is my first book with this company and it will be my last. It does not tell you how much each additional page is until you’re ready to buy the book. I believe it was $2.16 for each additional PAGE and I thought I was getting 50% off, but it doesn’t tell you your percentage off until the book is made. (Sales say up to 50%) I spent so much time making the book, I paid for the book even though it was, with a discount almost $150 for an 80 page book. Which still is a thin book. I have used another company and now I know I will go back to that other company. I thought I would try something new reading the good reviews on Mixbook, but I am Very disappointed. It has nice colored pages, but thin. It is barely glued together, hope it stays together, and the cover is Cheap Quality I only gave them an extra star because their app was quite easy and easy to maneuver when making a book. Hope this helps someone. I feel ripped off.
We're truly sorry to hear that your first experience with Mixbook left you feeling disappointed. We understand your concerns about the pricing, paper quality, binding, and cover, especially after the time and effort you put into creating your book. We appreciate your feedback about the app being easy to use, but we're sorry the final product didn't meet your expectations. We'd like the opportunity to review your concerns and see how we can make things right. Please reach out to us at [email protected] with your order details, and our team will be happy to assist you.
I chose Mixbook for the value they offer. I designed and ordered one standard hardback book. The photographs I used were taken by a professional photographer. The design software offered a lot of choices for automatic placement on the page, backgrounds, etc. However, I wanted to manually arrange photos and text on a plain white background. I could not find an option for adding a grid to the page background while arranging photos/text, which made it very difficult to space things evenly. The preview option helped when I'd finished the design process - it's easy to preview the book before sending to print. All of my design work was saved from day to day as I worked on the book design. Ordering the book was straightforward with pricing shown before placing the order. Coupons available at the time that I ordered were about 50% off. Shipping costs seemed comparable to other photo book websites. The book arrived in great packaging - no bumped edges or corners on the book. The quality of the printed photo book was very nice. The standard hardback version has thick interior paper and a good quality of photo printing with a nice sheen. The spine interior had a few spaces where the pages are glued, which does bring into question the longevity of the page attachment. I was pleased enough to order a second copy of the book and successfully made a few edits to my design before ordering. The quality of the second book was exactly the same as the first. Mixbook offers a wide variety of printed products.
I like the ease of building a photo album with the user interface. Very intuitive tools. The phot quality is top notch, and so is the book.
The value is not there. The quality of photos was not worth the high price. MPIX will get my next order.
We're sorry to hear that the quality of your photo book didn't meet your expectations, especially given the price. We understand how disappointing that can be. We'd appreciate the opportunity to make things right. Please reach out to us at [email protected] with your order details, and our team will be happy to review your concerns and work toward a resolution.
I love Mixbook. Their application is easy to use. The books are beautiful and if there is a problem, their customer service is great. When they say they want you to be 100%happy, they mean it.
I used on-line help several times. Response was quick and accurate with follow-up to ensure my questions were answered.
I've used Mixbook for over a decade and I love it!
The end result is wonderful. But navigating is a bit tedious especially adding/editing text.
I spent HOURS upon HOURS creating a 12x12 layflat book — carefully choosing every photo, adjusting every detail, and making sure it was perfect because it’s a birthday gift. For the amount of money I spent, and the level of detail that went into this project, I expected at the very least a keepsake box that actually protects it. The book arrived in a ripped box. Not dented — ripped. I contacted customer service, sent photos, explained the issue, and they sent a replacement. The replacement box arrived today and it is the exact same size as the damaged one. It’s still too small for the book. I sent more photos, explained everything clearly, and asked for a manager. Customer service acknowledged the photos… and then stopped responding. Completely. I sat there waiting, saying “Hello?” and asking again for a manager, and got nothing. This is supposed to be a birthday gift, and the experience has been the opposite of “happiness guaranteed.” On top of that, you can’t even change the font size on the spine, which is ridiculous for a premium book. After all the time, effort, and money I put into this 12x12 layflat, the fact that the box doesn’t fit — twice — is unacceptable. If you’re going to charge premium prices, at least provide a box that actually protects the product. After this experience, my next layflat will be done with Shutterfly.
We're truly sorry to hear about your experience, especially knowing how much time, care, and expense went into creating a special birthday gift. We understand how frustrating it must have been to receive two keepsake boxes that didn't properly fit your book, and we're sorry that your request for further assistance wasn't handled as it should have been. We appreciate you taking the time to share your detailed feedback, including your comments about the spine font customization. We'd like the opportunity to make this right. Please reach out to us at [email protected] with your order details, and our team will be happy to review your case and work toward a resolution.
Great product, pictures don't always load and prices are very high... even with discounts.
It was even better than I hoped!! Made a great gift and I will be doing this again! Easy to navigate and made me look like I am a photographer!
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