Great Momories
Easy to use format. Printing and shipping were on time/early. Packaging protected well. Colors and printing excellent.
About Mixbook
Data updated- Website
- mixbook.com
- Category
- Media & Publishing
- Location
- United States · Redwood City
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 61% (25/41)
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Is Mixbook legit?
Mixbook (mixbook.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 61% of negative reviews. Last updated 2026-08-10.
What people say
The canvas picture was distorted.
Excellent print quality of 36" x 24"…
Excellent print quality of 36" x 24" poster and timely receipt of product.
Loved the final book!
Mixbook had easy to follow instructions but also gave me the opportunity for some customization. The book came out beautifully and shipped quickly!
I have used Mixbook for 10 years and…
I have used Mixbook for 10 years and still have a project ongoing. Their work is perfect. Absolutely beautiful.
I give the actual fabrication of books…
I give the actual fabrication of books 5 stars. But only 2.5 stars on invitations/cards. My review is based off of the negative experience I had trying to modify a card template. I wasted precious valuable time on a card that could it be modified and was later told so by a customer service representative on the chat. The chat was also horrible, no notification of when I had a new message from rep. The cards that can not be modified should say so in big bold letters.
Reply from Mixbook2026-07-01
Thank you for taking the time to share your experience. We're glad to hear you were happy with the quality of our photo books, but we're truly sorry that creating your cards was so frustrating. We understand how disappointing it must have been to spend valuable time working on a design only to later find out that it couldn't be modified. We also recognize your concerns about the chat experience and the lack of clear messaging around template limitations. Your feedback is greatly appreciated, and we'll use it to improve both our product experience and the clarity of the information we provide so situations like this can be avoided in the future.
我花了一个多星期的时间来写我的书
我花了一个多星期的时间来写我的书。我过去曾使用过 Polarsteps，但想尝试一下 Mixbook。与电子邮件的功能和客户服务响应相比，Polarsteps 具有更多功能和更快的客户服务响应。我发现Mixbook CS的回复非常慢，平均2-3天。 您的网站缺少很多功能
Mixbook made sure I was happy with my…
Mixbook made sure I was happy with my order and I am. I have a lovely, professional guest book for my summer art festival.
Arrived quick and brilliant quality
The platform is clunky and it took quite a while to complete my 88page book and I was shocked at the $239 cost- HOWEVER- it arrived within a week and is ABSOLUTELY BRILLIANT quality. Definitely worth it
excellent quality and quick turnaround
Great
It was great!!
Have done over 10 travel books with…
Have done over 10 travel books with Mixbook and love this company - plan on hopefully doing at least 10 more!!
Creative Freedom
I liked that I had the creative freedom to design what I wanted. The book turned out amazing, looks exactly like it looked on the computer.
the best…
always the best personalized photo books.. been usinv this for 6 yrs now and they never disappoint. Great quality.
What a beautiful experience!
With the help of my friend who suggested that I try making a book through Mixbook. This was the second book I’ve made for our granddaughters’ graduations. Seeing the smiles and hearing the laughter as they visited memories made it all worth it!
Really loved the interface of the app
Really loved the interface of the app. I was able to create a photobook using only my phone, a job I'd usually use my laptop for.
Personal Creation
Excellent book format, template, all the accessories, it is a lot of fun creating a long lasting heirloom such as a book to pass on to the grand kids! I have found from numerous creations the color of the pages to be vibraint, clear, well made and intacted. Create custom for all your preferences!
Good product
Fast shipping, good quality, easy to use
High quality prints
High quality prints. Not every site offers their kind of print. Delivery is surprisingly fast too! Arrived 1 week earlier. Thank you
Good software, attentive help but no success
I made my first photobook and while the software is pretty good and I enjoyed using it, problems started when I went to order. The first (number) of times I tried to use PayPal as it was an option. It didn't work. I followed many instructions they gave me to try to get it to work and none did. Weeks later, I went back to see if I could get PayPal to work. It did! BUT as my address is a parcel locker, it wouldn't let me put the numbers into the address line. Getting creative I put it next to my name. Nope - thought they were emojis, not numbers. Their help was quick but ineffective. So no photo book for me after weeks and weeks of putting one together. Disappointed.
Reply from Mixbook2026-07-01
We're sorry to hear that your first experience ended this way, especially after you spent so much time creating your photo book. It's encouraging to hear that you enjoyed using the editor, which makes it even more disappointing that issues with PayPal and entering your parcel locker address prevented you from completing your order. We understand how frustrating it must have been to follow multiple troubleshooting steps over several weeks without a resolution. We'd appreciate the opportunity to help. Please reach out to us again via email or live chat and we'll assist you further immediately.