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Media & Publishing

Mixbook

200 reviews

4.1200 reviews
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About Mixbook

Data updated
Website
mixbook.com
Category
Media & Publishing
Location
United States · Redwood City
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
61% (25/41)
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Is Mixbook legit?

Mixbook (mixbook.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 61% of negative reviews. Last updated 2026-08-10.

What people say

M
McKenna · 2 reviews · Verified · Experienced 2026-06-26 ·

Beautiful book

Beautiful book, so easy to make, exactly what I wanted!!! My 2nd or 3rd time using Mixbook and it’s perfect every time.

M
Mixbook · 1 review · Verified · Experienced 2026-06-25 ·

I was able to create the template I…

I was able to create the template I wanted. I did this for my granddaughters second birthday (and first). The book is sturdy for a toddler to look at without ruining the pages. She lived to see herself on the pages. I plan to make a tradition of creating a book for her every birthday. Great way to have a keepsake of her childhood.

M
Mixbook · 1 review · Verified · Experienced 2026-06-26 ·

It was excellent.

P
Pennye · 17 reviews · Verified · Experienced 2026-06-25 ·

Mixbook makes it easy to preserve memories!

Mixbook makes it easy to preserve and share special memories of travel and family. My grandchildren now expect their own special book each Christmas! I hope that the books will someday be shared with the next generation.

S
Steve Wheeler · 7 reviews · Verified · Experienced 2026-06-26 ·

Customer friendly

The app is definitely customer friendly. Easy to do layouts. Product arrived early, as usual, and again exceeded our expectations.

T
Troy · 2 reviews · Verified · Experienced 2026-06-03 ·

Beautiful Keepsake

I wanted to create a special photo book for my granddaughter, and Mixbook made the entire process a breeze. Their online interface is intuitive and easy to navigate, even if you aren't a tech expert. The book arrived quickly, and the quality is absolutely exceptional—the colors are vibrant, and the binding is excellent. It is a beautiful keepsake that is well worth the money. Highly recommend!

M
Michael · 1 review · Verified · Experienced 2026-06-26 ·

Really wonderful

S
Sherry · 2 reviews · Verified · Experienced 2026-06-26 ·

Easy to make online and quality products

c
customer · 8 reviews · Verified · Experienced 2026-06-26 ·

Great Customer Support

Very easy to use. This week I was having trouble and used the chat box for help. I also received emails to verify that my questions were addressed. It took awhile to work through my problems, but once again, customer service never gave up. They are there to support us!

K
Kyla · 3 reviews · Verified · Experienced 2026-05-25 ·

First Memory Book, Won’t Be Our Last!

First time using Mix Book, and the process of creating our cat’s memory book was easy to learn. The site gives many, many options for customization, for a memory piece that’s entirely unique and handcrafted.

P
Paula · 1 review · Verified · Experienced 2026-06-26 ·

I am very happy with Mixbook

I am very happy with Mixbook. I love to make the keepsake books for occasions that happened throughout the years. It is easy, fun and very enjoyable with the stickers the way I can place my pictures and the decorations that go with it. It is very user-friendly letting me know if a picture isn't quite as good as it should be or if the picture is too close to the edge.

D
Douglas · 12 reviews · Verified · Experienced 2026-06-26 ·

Very easy to use

Very easy to use, excellent quality of product, but regular prices are too high and "sales" usually exclude the products I usually buy ( eg 8.5x11 books)

J
Joann · 1 review · Verified · Experienced 2026-06-26 ·

It was very easy to make my memory book…

It was very easy to make my memory book The quality by far is excellent Shared this week with others on my trip everyone was in awe of my book and plan to make their own too Thanks for helping me preserve these memories

Y
Yvonne Duncan · 2 reviews · Verified · Experienced 2026-06-26 ·

I just love the clarity of my photos…

I just love the clarity of my photos and how well the books are made.

P
Paulette Glover · 3 reviews · Verified · Experienced 2026-06-26 ·

Good quality.

Good quality. Ease of use. Order arrived promptly.

t
theparkerhouse · 5 reviews · Verified · Experienced 2026-06-26 ·

The Best system for making photo albums

Amazing system for making photo albums and Family History Books. If you could allow for stickers to be sorted alphabetically and offer more photo/image border options: besides solid one-color lines, it would be absolutely perfect!

J
Joanne · 2 reviews · Verified · Experienced 2026-06-26 ·

Just love my book!

This was my first time making a book. I used the easy format. Its so wonderful to have these memories in a book. These photos won't be lost in the 'cloud.'

Nathan · 4 reviews · Experienced 2026-06-09 ·

Book fell apart during first time…

Book fell apart during first time reading it. We asked for a refund and eventually they did but only then refunded half the amount. When questioned and asking for the rest of the money we have had no response at all. I would avoid if you want a quality book.

Reply from Mixbook2026-07-01

Sorry to hear that your book fell apart, and we completely understand how disappointing it is to receive only part of your refund and then not hear back after following up. That's certainly not the experience we want for you. Please reach out to us again via email or live chat. We'd be happy to review your case, check the status of the remaining refund, and do everything we can to help make things right.

J
J. Cepson · 18 reviews · Experienced 2026-06-25 ·

Love these books!

I absolutely love these books, ordered two so far and plan on buying ordering another next month. Great value, easy to create, lots of templates to choose from

S
Sam · 1 review · Experienced 2026-06-23 ·

Low quality

Low quality - Many photos blurry, at least 20% of the photos in the book. Terrible for the cost paid Would not recommend

Reply from Mixbook2026-07-01

We're sorry to hear that you were disappointed with the quality of your photo book. We understand how frustrating it is to receive a book with blurry photos, especially considering the amount you paid. That's not the experience we want for our customers, and we appreciate you sharing your feedback. If you haven't already, please reach out to us via email or live chat. We'd be happy to review your order, take a closer look at the print quality concerns, and see how we can help make this right.