Founded in 2012, MobileRecharge.com is the website that helps expats send credit to their loved ones’ mobiles. MobileRecharge.com covers over 100 countries and more than 300 mobile operators. The safe transactions, attractive daily promotions and user-friendly interface make MobileRecharge.com a reliable partner for all those when living abroad who want to keep a close relationship with their families and friend back home. For more info, visit:Recharge a mobilePromotionsCreate New AccountHelp Center
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Is MobileRecharge.com legit?
MobileRecharge.com (mobilerecharge.com) has a 4.2 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 94% of negative reviews; Reviews mostly discuss User experience, Price, App. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the mobile application is extremely simple to navigate and consistently allows for fast, reliable recharges to phones worldwide. Consumers deeply appreciate how straightforward and dependable the overall process is when sending credit and internet data to support family and friends living abroad.
However, some reviewers were not happy with the unusually high transaction fees and unfavorable exchange rates applied during currency conversions. Some people also mentioned experiencing occasional frustrating payment problems where money was immediately debited but credits were noticeably delayed or completely failed to arrive on accounts.
Auto-generated from all reviews of this business. For reference only.
This is by far the best and fastest way to top up my Koodo pre paid account. Works every time. I give 3 stars cus these top up companies never offer rewards or even free service once in a while. Considering they make millions of dollars off customers that really don't even need their service. A little appreciation would go a long way!!! Just sayin!!
Reply from MobileRecharge.com2026-07-30
Hi Matthew,
For prizes and weekly deals, please follow us on Facebook: https://www.facebook.com/MobileRecharge.Fan/ or visit the Promotions page on the website: https://mobilerecharge.com/promotions
You can also get updates and promos by taping Subscribe (email & App Notifications) in your online account under My Information.
Thank you for your understanding!
My Travel eSIM generally didn't work in Toronto.
Additionally, I bought 3 separate plans for 3 different phones, but I couldn't figure out which phone required a top-up because you provided phone numbers, but in your application, my account shows the ICCID numbers of the SIMs rather than their phone numbers, and I wasn't able to match them up.
Reply from MobileRecharge.com2026-07-31
Dear Kudret,
Thank you for taking the time to share your feedback. We have located your account and sent a detailed email with step-by-step troubleshooting to help resolve your data issues promptly.
Please check your inbox and reply directly to that message if you need any further assistance—we are here to help make sure everything is working smoothly.
I'm very upset about, the transaction that make, I never received the top up, and u would like a refund please.
Reply from MobileRecharge.com2026-07-30
Dear Whitney,
Thank you for choosing MobileRecharge.com.
Koodo PIN Canada has confirmed that order placed on 07/26/2026 for a mobile recharge has been successfully processed.
Please note that this transaction is PIN based, and not an RTR (real-time recharge).
Below are the recharge details:
To redeem the credit, please follow one of the next options:
- Dial *611
- Visit prepaidselfserve.koodomobile.com
We appreciate your patience.
Drop us a line if you need further assistance with this inquiry.
For any other inquiries, check out our Help Center at:
https://www.MobileRecharge.com/help_center.
We had a wonderful credit transfer experience and MobileRecharge provided excellent service from start to finish. He was professional, punctual and friendly and made sure all our transfers went smoothly. His positive attitude and attention to detail really enhanced our mobile experience. We are so grateful for your exceptional service and dedication.
Fairly fast and reliable form experience in Malaysia
It is quick, fairly easy to use and reliable. I used it to top-pu an e-SIM from Hotlink in Malaysia. That did not work via Hotlink itself, thus MW was a big help.
The 5th star is missing because it is unclear how the fee is calculated. However it is shown upfront. Furthermore it sometimes takes 5 tot 10 minutes before the order is realised.
bad experience. not user friendly, i tried to recharge first time, the workflow looked like it worked, then it failed, support said its because i didnt input a pin in the bank confirmation, but i did the correct bank confirmation (i have fingerprint instead of pin). the second time, i did the same workflow, i was charged and didnt receive the credits. they said resolve it with the local provider.. i had done a recharge with them using the same steps and it worked in the past. so 3 different outcomes from the same steps
Reply from MobileRecharge.com2026-07-27
Dear Ruba,
Thank you for choosing MobileRecharge.com.
We have opened an inquiry with the operator regarding the mobile recharge issue you reported for order 43818187.
As soon as we have an update from the operator, we will get back in touch with you with the results.
We appreciate your patience.
For any other inquiries, check out our Help Center at:
https://www.MobileRecharge.com/help_center.
The top up plans or to add credit to internation mobile sims is very clear and is very simple, top up once successful is instantly added on to the international mobile company.
Dear Mohamed,
Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our customers, as it helps us identify opportunities to improve our service.
We understand the importance of having convenient recharge options, and we're continually working to expand the payment and recharge methods available to our customers. While we can't provide a specific timeline for future additions, please know that your feedback has been noted and will be shared with the appropriate team for consideration.
Thank you again for your suggestion!
