For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

MobSpares.com

Claimed

167 reviews

4.1167 reviews
Write a review

About MobSpares.com

Data updated
Website
mobspares.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
100% (26/26)
Do you own MobSpares.com? Claim this profile for free and start replying to reviews.

About this business

MobSpares.com is an online retailer specializing in mobile spare parts and accessories, offering a variety of products for smartphones, tablets, laptops, and more. We are dedicated to building a convenient and professional community, whether it is a wholesale or retail business. Our professional staff is dedicated to providing you with excellent service and assistance whenever you reach out to us.

Written by the business, not verified by us.

Is MobSpares.com legit?

MobSpares.com (mobspares.com) has a 4.1 out of 5 rating on OK.one, based on 167 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 76% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Great & personal customer service

I ordered a case for my tablet and downloaded the shop app which was pointless as the map showed the tablet had been stuck for days near Williamsburg. Although I emailed the mobspares customer service email. I received no reply. They contacted me through whatsapp. Gave me an update on regards to the delay and the options of whether I wanted to continue with the purchase or receive a full refund. Service was personal and extremely helpful. I didn't see it but hopefully they will add their whatsapp number to the website in case of any future customer queries.

Reply from MobSpares.com2023-08-29

Dear, Bumbleteam Thank you very much for your review. It is very important to us! We are sorry that we could not assist you at the highest level, every feedback is a lesson for us and we will do our best to improve all points. Thanks & Regards.

A lovely easy to use retro phone

A lovely easy to use retro phone. A lovely colour. Robust and works perfectly. Good customer service too

Reply from MobSpares.com2023-08-22

Dear, Miranda Connolly Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

Got my phone part and fixed my phone

Got my phone part and fixed my phone. Perfect & working again.

Reply from MobSpares.com2023-08-22

Dear, Floki Dipper Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

Ordered a fingerprint scanner

Ordered a fingerprint scanner, on the webpage it said it would take 3-5 days delivery, took weeks and it wouldn't work, sent photos and video proof, they asked me to reset, which I had obviously done many times, and now nearly one month later still no refund or solution. Waste of money and time, terrible customer service. They say there try and respond within 72 hours it's been 6 days since I heard anything. Following placing this review a fewxdays later I was contacted directly and offered a refund, service was excellent, but pity it couldn't have been resolved initially, so I'm going to increase my score from 1 to 3

Reply from MobSpares.com2023-08-29

Dear, Vera Larkin Thank you very much for your review. It is very important to us! We are sorry that we could not assist you at the highest level, every feedback is a lesson for us and we will do our best to improve all points. Thanks & Regards.

Product does not fit the description

I bought a cable, but it does not fit the description on the webpage, as it is not unusable for casio EX-S600.

Reply from MobSpares.com2023-10-10

Hello, Christian Sophus Ehlers We are sorry that this happened, and happy that we found a solution and problem has been solved. ------ How the problem was solved ------ After few checks unfortunately we found out that a mistake has been made in the warehouse. We offered to the client 2 options. 1. The right item sent ASAP, FREE of CHARGE. 2. FULL REFUND immediately. The client chose option 2, and we closed the case processing the full refund immediately. Thanks

I bought a 15 euros laptop fan from…

I bought a 15 euros laptop fan from them, it did arrive but did not power up. The return address they initially gave did not exist. I paid with paypal so put in a dispute, after 2 weeks they eventually gave me a return address which was a semi detached house in Ireland. They wont refund postage so there was no point in sending it back as it costs more to send via courier than the item is worth. Dont buy from them as they suck.

Reply from MobSpares.com2023-09-29

Dear, Rick Longley We are sorry to hear this, and please accept our sincere apologies for the created inconvenience. According to our Terms Of Sales if the item arrived damaged or not working properly, WE are responsible for a full refund or to send a new item immediately FREE of Charge. A member of our Customer Care Team already sent you an email about this, and waiting for your answer to solve the problem ASAP. We also Contacted you on WhatsApp many times, and still waiting for your answer. Or you can contact us directly: E-mail: [email protected] WhatsApp: +353 89 433 3001 Hope to hear from you soon. Thank you for understanding Updated. We got in contact with the customer and a FULL refund was provided without returning the item. Thanks

Wrong back cover

I received The back cover for Moto Edge 20 Fusion whereas I asked for Edge 20 Lite. The customer center was so quick to send me the correct one. Absolutely excellent!

Reply from MobSpares.com2023-07-13

Dear, Salvatore Liccardo Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

Great service, kind support, will order again

I've had trouble receiving a parcel that was sent and I know they may not be in direct correlation to YunExpress Mailservice, however their supportteam was quick to respond to my mail and went the extra mile to help me out find where it was. Overall competent and team in my personal experience that you may not find everywhere. WebSite itself may be a little overwhelming at first, however you may find most if not all you need to get your mobiles back working again. Packaging itself was top-notch. I ordered a Display which was wrapped in an air cushion that had plenty of thickness to ensure it arrived safely - which it did. Will most definitely order there again. On a sidenote, incase you may also struggle with YunExpress tracking just as I did most of the times: They have their own Tracking website that goes by the name "Yuntrack", if you input their YT TrackingNo. It will tell you more about their 'Last Mile Transfer' thing and on the bottom of the page you'll find not only details but eventually the last mile's trackingNo. which allows you to check where the parcel is. Kind regards~

Reply from MobSpares.com2023-07-11

Dear, Nazo Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

Trustworthy and professional company

Five stars for the fact that The customer's service respond always within 24h The tracking system is accurate The product is high quality and they even provided me with tools to fix my watch. The shipment was 2 weeks Wich is legit for a product on delivery from china to Paris. With 4 euro cost

Reply from MobSpares.com2023-06-26

Dear, Taleb Mohammed Housseyn Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

Product is reasonably good but service…

Product is reasonably good but service and delivery poor. Glass screen ordered and arrived but no tools nor instructions

Reply from MobSpares.com2023-06-15

Dear Roger Lines, We are sorry to hear this, and please accept our sincere apologies for the created inconvenience. A member of our customer support team is there to help you with any issues you may be facing. You can contact us directly: E-mail: [email protected] WhatsApp: +8613168361667 Hope to hear from you soon. Thank you for understanding

Very quick delivery and product worked…

Very quick delivery and product worked perfectly as described. Replacing screen myself saved me 70 quid

Reply from MobSpares.com2023-06-03

Dear Mr. P Garoufalis, Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

Great product! Great support!

I ordered an Apple Ultra armband and cover for my Apple watch. Unfortunately, there was an issue with my address and after several attempts the delivery company was unable to delivery. MobiSpares provided me great support everyday until I received my order. It was well worth the wait! The product is exactly what I hope to get in both looks and quality. Highly recommended!

Reply from MobSpares.com2023-05-26

Dear customer Hope you are doing well. Thank you for your feedback. Your feedback is very important and helps us improve. Thanks & Regards.

The product you sent came defective or…

The product you sent came defective or malfunctioned. But you sent a new replacement product, which is being tested, and its OK.

Reply from MobSpares.com2023-05-25

Dear customer Hope you are doing well. Thank you for your feedback. Your feedback is very important and helps us improve. Thanks & Regards.

They provided the piece I needed and…

They provided the piece I needed and could not find anywhere else at a reasonable price. IT took a longer than expected to receive it, but got it in perfect state.

Reply from MobSpares.com2023-04-24

Dear Jorge Madrazo, Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

million star

You guys deserve a million star for your friendly support team and the quality of the products are perfect I recommend it like no other you guys are the real deal 👍

Reply from MobSpares.com2023-04-13

Dear Rakan, Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

Very good service

Very good service, and high quality product. My order arrived in less than 4 weeks, and the personell followed up reaching out for confirming if the product had arrived and if it was in order. Five stars for MobSpares.com. :-)

Reply from MobSpares.com2023-04-13

Dear Thais Mothe-Diniz, Thank you very much for your review. It is very important to us! We’re happy that you are satisfied with your purchase and we look forward to providing you with more great products! Thanks & Regards.

People also looked at