moody® Colored Contact LensesInnovative & Inclusive Natural-looking Self-expression FDA & CE VerifiedPICK YOUR LENSES TODAY!!!
Written by the business, not verified by us.moodylenses (moodylenses.com) has a 4.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is good. 75% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 89% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-06.
Reviewers had a great experience with this company. Customers frequently praise the exceptional quality and comfort of the colored contacts, noting they look completely natural and feel great even during long hours of daily wear. People also appreciate the wonderful variety of pretty shades available, alongside the fast and reliable shipping options provided. However, some customers also noted frustrating issues regarding delivery delays, missing tracking numbers, and a total lack of updates about their packages. Consumers additionally mentioned that the customer service team was sometimes completely unresponsive or unhelpful when trying to resolve these unexpected shipping problems.
Auto-generated from all reviews of this business. For reference only.lenses were so pretty easy to put in looked natural with a pop of color will be ordering again :)
Thank you for sharing your experience, Dachelle😊 We're so happy to hear the lenses were easy to put in and gave you the natural look with just the right pop of color. It means so much to know you'll be ordering again. We can't wait to help you find your next favorite pair💚
Hi Yuchen, we’re really sorry about the missing items and we’ve replied to your email and will continue assisting you there to get this sorted accordingly.
Overall my experience was great; from price, shipping speed, to quality. It was wonderful to find tools in my package to help with application and they were truly so comfortable. One little pitch I'd say would be to add a small, simple lens case. This would greatly help those just getting started.
EG, thank you for such a thoughtful review! We're so happy to hear you enjoyed the quality of the lenses, the fast shipping, and that the application tools made getting started easier. We also appreciate your suggestion about including a simple lens case. That's a great idea, and we'll be sure to share it with our team as we continue improving our products and packaging. Thanks again for your support :D
My experience was great, both in terms of the selection of products, which are suitable for me, and the usability of the website. Furthermore, customer service and the package tracking are very precise; the tracking is practically monitorable step by step. By the way, this is the second time I've ordered, and I've had the pleasure of noticing that the goods arrived even ahead of time compared to the first time. Therefore, I have nothing to add, except that I would recommend buying from this site.
Hi Laura, thank you for coming back for a second order and for taking the time to share such detailed feedback. It means a lot to hear that you've had another great experience with our website, tracking, customer service, and, most importantly, our lenses. We're especially happy to know your second order arrived even faster than the first. Thank you for your continued trust and for recommending Moody to others. We truly appreciate your support^^
I was very impressed with the product presentation. Very manicured professional packaging. Also arrived in a timely manner, and the contacts themselves are awesome!
Thank you for taking the time to share your experience, Lisa! We're so happy to hear the packaging made a great first impression and that your order arrived on time😊It means even more to know you're enjoying the lenses themselves. Thank you for your support, and we hope to see you back again soon^^
Always have the best options, as well as the gel contacts make my sensitive eyes not get dry as fast. The colour options are so pretty and they have such a big variety and endless options. It always completes my makeup looks.
Hi Kat, thank you for your wonderful review! We're so happy to hear our lenses are comfortable for your sensitive eyes and help keep them from feeling dry. It also means so much to know you're enjoying our wide range of colors and that Moody has become part of your makeup looks. Thank you for your support✨
Everyone!!!! The colours and quality of the lenses are outstanding and the delivery is prompt enough considering I live on the east coast in Canada. This is the second time I ordered from them and I have not been disappointed. They are super!
Thank you for coming back for a second order, Anik! It means so much to know you've been enjoying both the quality of our lenses and the colors. We're also happy to hear the delivery to Canada met your expectations. Thank you for your continued support, and we look forward to your next order :D
I love these lenses have gotten them multiple times. This time they arrived very quickly !
Mandi, thank you for being a returning customer! It means so much to know you've chosen Moody again and again😊 We're especially glad this order arrived quickly and that you're still loving the lenses. Thanks for your continued support, and we look forward to your next order!
The delivery was not perfect they left the box outside my mail box just on the floor.
Hi Sarah, we sincerely apologize about this. Once the parcel is handed to the courier, the final delivery is handled by them, but we understand how frustrating this must have felt. We’ll make sure to pass this feedback along to the shipping partner as well.
It’s alright, they were delivered in less than 2 weeks, I’m from the Netherlands. Just wish there was more 1 day lenses instead of monthly or even 6 monthly. Also I’m not sure if it’s possible but to make the hole of the contact smaller to make the contact look more natural.
Hi Deborah, thank you for sharing this, glad the delivery reached you fairly quickly. Appreciate the suggestions as well on more daily options and the lens design. We’ll pass this along to the team as we continue improving the range.
Have worn these contacts for years and love them. Comfortable, fantastic colours and fun.
Christina, thank you for being part of the Moody family for so many years. Your continued support truly means a lot to us💚 We're so happy to hear you've enjoyed the variety of colors over the years. Here's to many more colorful looks together! 😊
Great guilty and so amazing and quick to put into your eyes and looks natural I don’t even write reviews for no website or product trust me ion got time for that but this is worth the hype
Nimrah, this absolutely made our day! The fact that you don't usually leave reviews but took the time to write one for us means so much. We're thrilled to hear the lenses are comfortable, easy to wear, and give you the natural look you were hoping for. Thank you for your support and for trusting Moody. We can't wait to have you back for your next pair😊
I've ordered my lenses as i live in the UK london, i have emailed them but no response. This is very poor service as i really was hoping for someone to get in touch. The lenses I've ordered had really nice reviews. Such a shame as my first time experience has been not as expected, now don't know how long I have to wait.
Hi Poonam, we’re truly sorry this first experience has felt disappointing. Your order is moving and has already been updated, and we’ve also replied to your email with the latest details. Please kindly check your inbox, and if any further help is needed, feel free to reach out :)
I wish that when an item is out of stock that you could be notified when the item is in stock.
Kelli, thank you for your suggestion and for taking the time to share it with us. We completely understand how helpful a back-in-stock notification would be when you're waiting for a favorite lens to return. We'll be sure to pass your feedback along to our team as we continue improving the shopping experience. We really appreciate your support and ideas :)
My overall experience with Moodylenses was amazing. The ease of navigating the website and photos to the amount of variety to pick from. I’ve ordered 3 times from the site because I love how pretty and comfortable the lenses are. I recommend them to all of my friends.
Thank you so much for your continued support, Anyssa^^ We're especially grateful that you're recommending us to your friends. Thank you for being part of the Moody family, and we can't wait to help you find your next favorite pair🌸
The last order I made had two missing packs and then I ordered another as I didn’t have enough to last but they haven’t turned up. I messaged multiple times and heard nothing bacn
Hi Lizzie, we’re truly sorry for the frustration this has caused, especially with missing packs and the follow-up order still not arriving. We’ve also recently had a surge in inquiries, which caused delays in some replies, and we sincerely apologize for that as well. Please reach out to us on WhatsApp via our Contact Us page and share your email address and order number so the team can check both orders properly and assist you further.
Hi Emaruth, we apologies for the concern here. According to the latest update, your order was delivered on 4 April. Could you kindly confirm if the package has been received? :)
1) I emailed regarding my address and they did not even get back to me for days. Thankfully I sorted it out with the shipping company. 2) I only received 5 pairs when I had ordered 7 which puts me on a spot since I ordered with my friends who trusted me to get them their lenses. Emailed them multiple times and still no response Only after I gave a review here, they got back to my emails and shipped the remaining 2 lenses. Appreciate the fast response after the review. Thanks!
Hi Nur Zahirah, we’re truly sorry for the disappointment and frustration this caused. We’ve recently experienced a surge in email inquiries, which led to slower response times, and we sincerely apologize for the delay in getting back to you. We’ve replied to your email and have already arranged a reshipment for the missing lenses. Please kindly check your inbox for the details, and if anything else is needed, we’ll be here to assist :)
I have been testing many brands of colour contacts and moody is one of the top. It is the whole package in terms of colour, comfort, great marketing…truly I hate being duped by flashy photoshopped pictures of the models wearing the lenses and most of the times I am. I took a chance on Moody and I’m glad I did.
Anik, thank you for such a thoughtful review. It means a lot to hear that after trying so many brands, Moody stood out to you for both comfort and color. We're especially glad you felt confident taking a chance on us. Thank you for your trust and support, and we hope to keep exceeding your expectations with every order💕
I can not wait till I receive my orders appreciate so much ❤️ much cheap to order contacts here
Thank you for your kind words and for choosing Moody, Maria! We really appreciate your support and are happy to hear you found our lenses to be a great value 😊
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