Scamers
Guys, be careful this platform is not trustworthy. They banned my account, and I have all the proof. The reviews you see are misleading.
About MooGold
Data updated- Website
- moogold.com
- Category
- Events & Entertainment
- Location
- Malaysia
- Status
- Unclaimed
- Last 12 months
- 243 reviews
- Replies to negative
- 3% (6/224)
Do you own MooGold? Claim this profile for free and start replying to reviews.
About this business
MooGold is an established global digital goods and services platform for gamers. Which provides the best professional game solution for all the gamers. We sell professional and affordable MMORPG currencies, power leveling service, game top-up and mobile top-up.
Is MooGold legit?
MooGold (moogold.com) has a 3.2 out of 5 rating on OK.one, based on 621 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 32% give 1 star; The business has replied to 3% of negative reviews; 243 of them were added in the last 12 months. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the support staff is extremely helpful, kind, and always ready to assist promptly with any request. People deeply appreciate the speedy replies, efficient service delivery, and overall smooth experience when topping up. However, some people mentioned that payment verification processes can take an excessively long time and cause unexpected frustrations. Some reviewers were not happy with long queuing times, slow response rates, and unhelpful communication when trying to resolve urgent account issues. A few customers also expressed concerns about unexpected security alerts and delayed refunds following transaction errors.
Auto-generated from all reviews of this business. For reference only.What people say
Recommended website!! + suggestion
The best place for game recharges!! Delivery is instant, and the 24/7 support is always accurate and helpful. Their prices are incredibly cheap compared to other platforms. Highly recommended for anyone needing game top ups without the hassle, While the service is great, the website feels a bit sluggish because every button trigger forces a full page refresh. It would be a much smoother experience if the site used asynchronous updates refreshing only specific elements rather than reloading the entire page, especially during the checkout process
Scammers
I paid for a digital product but never received my key. I completed the payment and submitted all required proof, including transaction screenshots and confirmation. Despite this, I did not receive my digital key, nor was I offered any refund. I contacted customer support multiple times, but the experience was extremely disappointing. Either there was no response, or I received the same repeated message with no real assistance, followed by complete silence. Based on my experience, this raises serious concerns about the reliability and trustworthiness of this service. Paying customers should not be treated this way. I strongly advise others to avoid purchasing from this website until they improve their customer support and order handling.
Warning about MooGold (Malaysia-based…
Warning about MooGold I made TWO payments via Binance Pay and both transactions were completed successfully, but after more than 5 days, both orders are still showing “Pending payment”. Customer support keeps repeating the same response without resolving the issue. Even worse, my transaction records are now missing or inaccessible. Orders: #39887825 (60.14 USDT) #39947589 (17.18 USDT) I have already reported this to Binance. Be careful when using this platform.
great customer service
it seems that i can't verify my phone number and can't proceed to checkout. but liz helped me verify my phone number. thank you
site now scamers
site scamers
It’s is very nice and reliable
It’s is very nice and reliable , thanks to agent Suzy for guiding me through the process. Many thanks Suzy
Their customer support is a trash
Their customer support is a trash. Once you paid them, they will keep your payment in pending and no one will gonna help you. Their financial team is a trash
CS representative Yiing is very helpful…
CS representative Yiing is very helpful with my issue. She guide me tru until succeeded. Assist me step by step. Very swift response. Excellent.
⚠️ Warning to anyone considering using…
⚠️ Warning to anyone considering using MooGold My experience with MooGold has been extremely negative, and I strongly advise others to be very careful before dealing with this platform. I completed my payment and provided full proof, yet my order remained stuck on "pending payment" with no resolution. Customer support was not helpful at all — they kept repeating the same responses without solving the issue or giving any clear timeline. Even more concerning, my support chat disappeared from my account, which raises serious concerns about transparency and how customer issues are handled. Based on my experience, I do not feel confident trusting this platform with any financial transactions. Please be cautious and think carefully before using MooGold.
My experience with MooGold has been…
My experience with MooGold has been extremely frustrating. Beware, they're scammers! I completed the payment process and provided full proof, yet my order remained stuck on "pending payment" for an extended period without any resolution. The customer support team kept giving the same responses without actually resolving the issue or providing any clear timeline. At this point, I'm completely uneasy about this platform regarding my finances, as the payment process seems to be mismanaged. I hope this is fixed urgently because this experience is extremely worrying.
I had a great experience reaching out…
I had a great experience reaching out to MooGold support. A huge thanks to WSY for being so professional, patient, and helpful with my inquiries regarding our business integration. It’s rare to find such responsive support. If you're looking for a reliable partner, MooGold's team—especially WSY—is top-notch.
I'm having problem with verifying my…
I'm having problem with verifying my number , Liz helps me within a min ! Thank-you !
Very nice indeed
Mr suzy he helped me he make respect…
Mr suzy he helped me he make respect and sold all my poblanos thnks 💯👏🏽
Crimson
He was very clear and understood my problem, and it was solved quickly. Thank you very much. His name was Crimson.
moogold is a scam sute don't buy in…
moogold is a scam site don't buy in this website. If you top up in wallet they will asking for verification,if you use virtual card they will asking to submit transection history that not existed.be careful
Hello There
Hello There Why me still didnt receive my 2xpsn card 20 SGD?
10/10 service !!!
10/10 service !!! Fast and reliable And that homie crimson (the customer support) was super nice !!❤️ Thanks homie (crimson)
Great
Great! Best platform to buy game diamond. Agent are also very helpful as they have made me instant refund of my mistaken recharge.
SEAGM
Loaded
Baxity
OffGamers
FazerCards Reseller
Eldorado.gg
Eneba
AR-PAY