Moomoo is the intuitive trading platform designed to simplify complex investment strategies and provide seamless access to pro-level tools and data. Founded in Silicon Valley, moomoo has expanded to seven major international markets, serving a global community of 27 million users. With over 37,000 listed companies and an annual trading volume exceeding $500 billion, moomoo has established itself as a leader in the fintech industry and has partnered with major institutions including NASDAQ and TradingView. Recognized with over 100 international awards , moomoo is dedicated to making smarter investing accessible to all.
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Is moomoo legit?
moomoo (moomoo.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 61% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, App, Customer service. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers find the platform very intuitive, appreciating the straightforward tools for buying and selling stocks and managing their portfolios easily. Many users also highlight the helpful educational features, informative lessons, and detailed market information available to traders of all levels.
However, some customers also noted frustrating issues with slow deposit processing times and delayed fund transfers. Others found the user interface overly crowded, noisy, and difficult to navigate comfortably on certain devices. Additionally, a few people experienced poor customer support responses and struggled to get timely help when encountering errors.
Auto-generated from all reviews of this business. For reference only.
Specifically joined moomoo in New Zealand to Trade with TradingView and I couldn’t trade a TradingView so it was a waste of my time
Reply from moomoo2026-07-16
Dear user, we sincerely apologize for the inconvenience. Our team is aware of this and we will continue working to expand our platform capabilities in the future. For further assistance, please contact us via Moomoo App: 'Me' - 'Customer Service' - 'Online Inquiry'. We appreciate your patience and feedback.
Moomoo is an excellent trading app — fast, reliable, and full of powerful features. The charting tools, real‑time data, and clean interface make it stand out from other brokers. A great choice for both new and experienced traders.
- Sometimes the Email notifications with detailed stock purchase are not sent to me.
- Difficult to read transactoin records.
Reply from moomoo2026-07-16
Dear user, Thank you for your feedback. We're sorry for the inconvenience regarding email notifications and transaction record readability. Your input has been noted and our team is working to improve both areas.For further assistance, please contact us via Moomoo App: 'Me' - 'Customer Service' - 'Online Inquiry'. Thank you for your feedback.
Wouldn’t let me do covered call on plainer late 2024 which would have been a 14k winner. Now Moomoo will not let me trade small caps except Chinese stocks and now doesn’t even display them on premarket or post market scanner, very poor platform.
Reply from moomoo2026-07-16
Dear user, We're sorry for the frustration you've experienced. Regarding the covered call issue, the ability to trade options depends on the specific stock's option availability as well as your approved options trading level. As for the small cap trading restrictions and scanner display limitations, we sincerely apologize for the inconvenience. Our team is continuously working to expand trading access and improve platform functionality. If you'd like further assistance, please contact us via Moomoo APP 'Me' - 'Customer Service' - 'Online Inquiry' so our team can review your account and explore available solutions. Thank you for your feedback.
Good rates if you can ignore the flashing lights and gamery UI elements
Moomoo has competitive rates. But the UI looks very gamery and gamified. I only log on every month to dollar cost average and find the UI crowded, noisy and complex, and have learned to tune out all the flashing lights. Please implement a "monochrome/minimalist" mode so I can just log in and buy/sell without all the flashing lights.
Modern, fast platform with full features. Instant deposits via PayID. This has been a great experience as one of the many Australians who recently got kicked off a different US broker.
Withdrawing is also quite fast too, 12 hours between initiating, and receiving the money in my bank.
Looking forward to regular profitable trading with a great platform!
Great experience, a lot of technical analysis and stuff to help with investment strategy. The community and daily updates of news and global markets are very informative. It’ll be nicer if automation is free!!
Dear user, we are sorry for the inconvenience you experienced. Please contact us via Moomoo APP 'Me' - 'Customer Service' - 'Online Inquiry' using Event code M-0073 for assistance. Thank you for your feedback.
new to investing online and im happy that i choose moomoo as they are big on running learning and investment programs,tutorial,games and many more tools to help u investments go the way you hope.....thx moomoo
Platform restricts trade at worst possible times!!!
The Moomoo platform has repeatedly let me down by locking me out of trading 03329 due to “restrictions”, while I continue to trade same stocks in parallel on Tiger.
This is totally unacceptable and destroys confidence in your platform. Last chance Moomoo!
Reply from moomoo2026-07-16
Dear user, kindly informed that the stock under Trading Restriction Notice: This security to firm risk controls due to liquidity market conditions. These controls may result in rejection, partial or non-execution, or involuntary extended holding periods. If you have further inquiry, you may contact us via Moomoo APP: [Me - Customer Service - Online Inquiry]. Have a nice day!
customer support is very poor, the agent barely knew the answers to most of my questions and when they said they'd get back to me, they never did (months ago)
App is pretty decent and works on linux, a bit dissapointing there is no web app.
Reply from moomoo2026-07-16
Dear user, We're sorry for the inconvenience you experienced, for more thorough assistance, please contact us via Moomoo APP 'Me' - 'Customer Service' - 'Online Inquiry' and type 'agent', and use Event code M-0074 for priority support from our live agents. Regarding the web app, you can access it here: https://www.moomoo.com/au/download/
1. navigating around the desktop app is very complicated. It is hard to get to trade option spreads.
2. there is no easy way to get an excel spreadsheet of year to date profits/losses! this is very very disappointing. i get it with schwab, fidelity, eoptions and vanguard!!!
Reply from moomoo2026-07-14
Hi! We truly value your feedback & apologize for the bad experience. We had record your opinions and feedback to relevant colleagues. We will enhance our product features & service level. Hopefully we can provide a better experience for you in the coming up future.
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