Moon Magic creates gemstone jewelry designed to be both meaningful and enduring.Each piece is crafted with authentic, GIA-certified gemstones (Gemological Institute of America), selected for their natural beauty and the energetic properties they’re believed to carry. Our stones are thoughtfully chosen to support intention and self-expression so every piece feels as personal as it is beautiful.Handcrafted in small batches by artisan partners in Jaipur, India (the world’s gemstone capital) each design undergoes four in-house quality checks and features thicker-than-standard plating for lasting durability and elevated craftsmanship.Trusted by over 600,000 customers worldwide and followed by 1.8+ million across Instagram and Facebook, Moon Magic is known for conscious craftsmanship, energy-driven design, and thoughtful details, from flawless finishes to signature packaging.With every order, we give back by funding tree planting through Trees for the Future, helping plant over 750,000 trees to date - because true luxury should uplift both your energy and the world around you.
Written by the business, not verified by us.Moon Magic (moonmagic.com) has a 3.0 out of 5 rating on OK.one, based on 958 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Many buyers share that the jewelry pieces are truly stunning, beautifully crafted, and feature gorgeous stones that look even better in person. Shoppers also warmly appreciate the helpful support team, noting that staff members are exceptionally kind, quick to assist, and keep everyone closely updated throughout the process. Some people were dissatisfied with delivery delays, explaining that shipping times occasionally took much longer than initially promised or expected. Others also noted that certain items did not quite match the online pictures or that the metal plating faded quickly over time.
Auto-generated from all reviews of this business. For reference only.I would like to see more pictures of people wearing the rings
Hello Itzel, Thank you very much for taking the time to leave us a review! Your feedback is highly appreciated. Best wishes, Moon Magic
A free ring chart would be useful when you're trying to covertly purchase an item for someone else.
Hello Thomas, Thank you for taking the time to leave us a review. In case you are reffering to asize chart https://moonmagic.com/pages/sizing, we do have a ring size guide on our website, you can check it on this link. Kind Regards, Moon Magic
this same product has been priced at 304 for months without the 380 price tag crossed out next to it. it seemed like a shifty marketing ploy that precluded buyers from utilizing discount codes.
Hello Yager, We appreciate you taking the time to leave us a review. We can confirm that the original price of the mentioned item is $380, while it has been discounted during recent sales we are offering on our our website. Please feel free to reconnect with our customer support for any questions you might have. Kind regards, Moon Magic
Prices change too fast, no discount really working (too many conditions).
Hello Eduard, Thank you for taking the time to leave us a review. We are sincerely sorry to hear that you are not 100% satisfied with your experience. Our discount codes are applicable only on our full-priced items, since the items on sale already have the best possible price. Please reconnect with our customer service for any questions you might have. Best Regards, Moon Magic
Hello Laura, We appreciate you taking the time to leave us a review and we are truly sorry to hear that you have experienced an issue with redeeming your loyalty points. Please reconnect with our customer support team and they will be happy to check this further. Best Regards, Moon Magic
I attempted to pay with American Express. It took me a while to realize that that was the reason my card wasn't being accepted. The items I wanted to purchase weren't included in the 10% off coupon, which doesn't include quite a few items. Unlikely to purchase from this company again unless these necklaces are phenomenal.
Hello Erin, Thank you for taking the time to leave us a review we are really sorry to hear that you had issues at the checkout. We gladly accept all major credit cards. Regarding the discount code and credit card, please feel free to reach out to our Customer Support Team and they will be happy to look into this. Best Regards, Moon Magic
Hello Glenn, We appreciate you taking the time to leave us a review and we are really sorry that you are not satisfied with your experience. I’m not sure what happened there, but I’ll ask our website developers to investigate right away. Kind Regards, Moon Magic
Hello Brian, Thank you for taking the time to leave us a review. We are sincerely sorry to hear that you had an issue with the payment. Please feel free to reconnect with our Customer Support Team and they will be happy to look into this for you. Kind regards, Moon Magic
Ring is absolutely beautiful! I wish I'd known there would be an extra $33 for customs and duty to recieve my ring though. I thought thay would have been included or mentioned in shipping at checkout.
Hello Teresa, Thank you for taking the time to leave us a review. Please note that the discounts are only applicable for full-priced items and this might be the reason the discount code did not work. Please reconnect with our customer support department for any questions you might have. Best Regards, Moon Magic
Hello Jack, Thank you for taking the time to leave us a review. Please note that the the discounts are only applicable for fully priced items and this might be the reason the discount code did not work. Please reconnect with our customer support department for any questions you might have. Best Regards, Moon Magic
The coupon code took some time to come. I also inadvertently put in the wrong email so it would not let me get the code originally.
Hello Sean, Thank you so much for taking the time to leave us a review! We hope it will be a 5-star next time! :) Best Regards, Moon Magic
It was alright ddddddddddddddddddddddddddddddd
Hello Jessica, Thank you so much for taking the time leave us a review! We hope it will be a 5-star next time! :) Kind Regards, Moon Magic
you need to display on check or during check out what the delivery is going to possibly be
Hello Toby, Thank you for taking the time to leave us a review, we are really sorry to hear that you are not satisfied with your experience. We do display the shipping costs during checkout at the 4th step. Please also note that for orders above $50, we offer free shipping! Please feel free to reconnect with our customer support team for any questions you might have. Kind regards, Moon Magic
Your site wouldn’t let me use the welcome discount code for my order and it wouldn’t accept a Mexican credit card
Hello Nancy, Thank you for taking the time to leave us a review! We are really sorry to hear that you've experienced an issue at the checkout. We gladly accept all major credit cards (i.e. Visa, Mastercard, etc.) or Paypal. Please reconnect with our Customer Support Department and they will be happy to look into this further Kind Regards, Moon Magic
Send a email when you purchase something. Super suspicious
Hello Matthew, We appreciate you taking the time to leave us a review. Please note that our system automatically sends an order confirmation as soon as the order is placed. Feel free to reconnect with our customer support for any questions you might have. Kind Regards, Moon Magic
Tried to remove my coupon code during check out. Seriously not cool.
Hello Aaron, Thank you for taking the time to leave us a review. We are sincerely sorry that you had an issue at the checkout. Please feel free to reconnect with our Customer Support Team. Kind Regards, Moon Magic
Wouldhave like my 10% welcome discount could have been applied on my first purchase. Even if it had a rebate already on item.
Hello Vincent, Thank you for taking the time to leave us a review. Our discount codes can be applied to our full-priced items. Since the discounted items are already available at best possible price. Please feel free to reconnect with our Customer Service Team for any questions you might have. Kind Regards, Moon Magic
Hello Gus, Thank you so much for taking the time to leave us a review. It's much appreciated! We hope it will be a 5-star next time! :) Best Regards, Moon Magic
I had to log in several times to know what works and doesn’t. Please have more details on country and international shipping.
Hello Nayana, We appreciate you taking the time to leave us a review and we are truly sorry to hear that you are not satisfied with your experience․ Please note that all the shipping information can be found in our FAQ and on the Help Center on our website. Please reconnect with our customer service for any questions you might have. Best Regards, Moon Magic
Issues with payment screen and you were out of stock of the matching necklace.
Hello Michael, Thank you for taking the time to leave us a review. We are sincerely sorry to hear that you had an issue with the payment and that you did not find the necklace you were looking for. Please feel free to reconnect with our Customer Support Team and they will be happy to look into this for you. Kind regards, Moon Magic
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