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Electronics & Technology

MoonPay

207 reviews

4.2207 reviews
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About MoonPay

Data updated
Website
moonpay.com
Category
Electronics & Technology
Location
United States · Miami
Status
Unclaimed
Last 12 months
207 reviews
Replies to negative
89% (31/35)
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Is MoonPay legit?

MoonPay (moonpay.com) has a 4.2 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 80% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-10.

What people say

You re a thief

You re a thief, a scammer you disgusted me.for example i i use best wallet it showed 100euro= 112usdc 12% with pay card but when i continu it shows o nly 8% 100euro = 108 usdc. So get away u re greedy, thief. I hope one day find another society than moonpay. I dont like your deception. The true change is 1 euro = 1.15 usd. Ashamed on you

Reply from MoonPay2026-08-02

Hi there, We're sorry you've experienced difficulties with MoonPay. We take these concerns seriously. We've reviewed the transaction on your account, and the rate applied reflects our standard exchange rate plus a transparent fee, consistent with industry standards - there was no hidden or deceptive pricing involved. If you'd like us to look into a specific transaction in more detail, please contact us at https://support.moonpay.com/ with your order details so we can assist further. Our customer support team will get back to you as soon as they can. Best regards, MoonPay Customer Experience