Good service
Thank you very much for the 5* review ✨ We are so happy that you are satisfied with your Motatos experience and service 😍 We can't wait to welcome you back soon 🙏🏻
motatos.co.uk (motatos.co.uk) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 31% give 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
Thank you very much for the 5* review ✨ We are so happy that you are satisfied with your Motatos experience and service 😍 We can't wait to welcome you back soon 🙏🏻
I couldn't believe have cheap it was! But we received everything we ordered and I've already placed an order for my mother as there's alot of things that she uses regularly. And I'll be using them in the future for alot of things too.
Thank you so much for taking the time to let us know what you think 🤩 It's really appreciated and it's so nice to read that you're happy with Motatos. We look forward to welcoming you back in the future.
Great choice . Good.brands Excellent prices ..delivery takes.time but.worth it.. well.wrapped
Thank you very much for taking the time to give us feedback. We are so grateful for it 🙏 We love to hear that you are pleased with the choice and the brands we sell! Please accept our apologies for the delivery delay. I hope your next order will give you a better delivery time 🍀
Always impressed when I recieve my order, this time star purchase was definitely chocolate and stem ginger cookies. They are absolutely delicious, I think I saved over £25 with this order, I always buy my dog his treats off motato as I can get more for my money. The only reason I gave 4 stars was there was a leakage from the bottles of bleach.
Thank you very much for taking the time to give us feedback. We are so grateful for it 🙏 We have to admit.. we LOVE the chocolate and ginger cookies too! We are sorry to hear there was a leak in your order, please feel free to contact our customer service at [email protected] and we will be happy to help you with a complaint regarding this. I hope your next order will give you a better experience 🍀
Always great quality, packaged well and brilliant prices. Delivery can vary. My first one took a while but the next two were much quicker.
Thank you so much for taking the time to give us feedback. We are really very grateful for that. 🙏 Please forgive us for the delivery delay, we hope it will be faster next time. 🍀 If there is anything else we can help you with, please feel free to send us an email at [email protected] and we will be happy to assist! 💚
Normally they do well but this time they sent me the wrong box, sorry for the low stars. I donated most.of the box to the local food bank.
Thank you so much for taking the time to give us feedback. We are really very grateful for that. 🙏 Please forgive us for the wrong delivery, we hope it will a better experience next time. 🍀 If there is anything else we can help you with, please feel free to send us an email at [email protected] and we will be happy to assist! 💚
Easy to deal with from ordering to delivery. Tried a few new products and will order again!!!!
Hello and thank you! 🌟 We can't wait to welcome you back next time! Please continue to help us spread the message of reducing food waste 🍝♻️ All the best, Motatos 🌏
Product I ordered wasn’t in stock but still allowed to order. Only part of order delivered and I had to call to rectify
Thank you for taking the time to leave us a review and some feedback, we really appreciate it. We can see you have received some help from our customer service team now, we hope they were able to resolve things for you. We do hope you have a better experience when ordering with us next time. 💚
Quick, easy, efficient great products could not ask for anymore than that. A++++
Thank you very much for the 5* review ✨ We are so please that you are satisfied with your Motatos experience. 😍 We really can't wait to welcome you back for your next order 🙏🏻
Quick and easy to order,everything I've had has been stop on,however some item are a little bit more expensive than my local Pound shop.its all about saving a fee quid these day.Think they could reduce some items,if they did I would buy more to save it from going to land fill.
We are pleased to hear you found everything quick and easy! We really want to thank you for letting us know what you think! 🙏 It's really appreciated! We always try to be as cheap as possible because we want to save as much food as possible but having said that, we also have to make sure we find a sustainable deal to make sure we can continue saving food even in the long run 💪 We won't always have the lowest price but I promise we try to be as cheap as we can.
Quick delivery All products as advertised
Thank you very much for your review 🙏 Please keep an eye on all our offers and discounts as well as new products we think you will love! 💚 Have a great day! 🌏
Hi! It makes us so sad to read that you had this experience with us. We always strive to deliver the best possible service and in your case we have really failed to do so 😕 We apologise for this and would like to help you further with a complaint! Our customer service is available 9-17 by phone Mon-Thurs, 9-16 Fri. Otherwise, you can reach us at [email protected], hope to hear from you 💚!
Thank you for your review! 💚 You are a real climate hero who saves perfectly good food from being thrown away unnecessarily 👏
Great products. Website easy to navigate. The only thing they could improve on is the packaging time especially where food is concerned. It took 3-4 days just to pack my items then when dispatched it arrived the next day. I have marked 5 start because I was made aware of this and wasn’t anything I didn’t expect. It is really great for bargains. I bought for snackage and lunchbox items. Will buy again.
Thank you very much for your review 🙏 We really value to the time you have taken to write this. Its great to have you shop with us and we would love to welcome you back soon for another order. Please keep an eye on all our offers and discounts as well as new products we think you will love! 💚 Have a lovely day! 🌏
great prices and will definitely use them again
That's really great to hear! ⭐️ We are so glad that you have been happy with your Motatos experience so far and we can't wait for your next order 🤩 We hope you have a great weekend! 💚
Really love the savings Nice to try things that I wouldn’t be able to afford
This is great to read! 😃 We are so grateful for the positive review and compliments, Thank you! 🙏 We are happy to hear you have been able to try out some things you wouldn't normally purchase! We really hope you enjoy your products and come back to shop with us very soon! 🌟
Great service. Found the kit kat senses online and just had to get them. I date still and couldn't be happier with delivery time too. Great they use parcel force so felt safer that I'd actually get the delivery. I do recommend but please remember items are close or just past use by date so only order things your happy to use knowing this!
Thank you very much for leaving us a review 🙏 Gold star to you for helping to reduce food waste and we love that you found some kitkat sense! 🤩 Its great to have you shop with us and we would love to welcome you back soon for another order. Please keep an eye on all our offers and discounts as well as new products we think you will love! 💚 Have a fantastic day! 🌏
I spent £32 with this firm and every food item was past its sell by date. This affected the taste of the sweets and chocolate. Not impressed at all.
We are so sorry to hear you the taste of your food was affected. 😢 This is really uncommon for product marked with ‘best before date’ and goes more for products marked with the last day of consumption. We really take this seriously and of course want to check the product with the producer and the warehouse, please reach out to customer service and they will help you. You can reach them through email or phone. ✍🏻 The email is [email protected] and phone +44 330 818 9903. We look forward to hearing from you so we can help you with your case 💚
Excellent service - 2nd time I've purchased from Motatos and purchases and prices were excellent. Fabulous, fabulous
Hello and Welcome back! 🌟 Thank you so much for your lovely review! Please continue to help us spread the message of reducing food waste 🍝♻️🌏
Packed very well and left in my safe place as requested.
This is great to read! 😃 We hope you enjoy your products and come back to shop with us very soon! 🌟
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