motatos.co.uk (motatos.co.uk) has a 3.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 31% give 1 star; The business has replied to 85% of negative reviews. Last updated 2026-08-10.
Great prices. Very quick delivery. Outstanding value for money.
Thank you so much for taking the time to let us know what you think 🤩 We are so pleased to read that you had a great experience when ordering with us and we look forward to welcoming you back!
Great choice of products, some are unusual that I have never seen before. Great choice of gluten and dairy free treats for my stepsons. Some products are a real bargain, but I do find some cost about the same as they would at a supermarket. It's best to check the use by date before purchasing, some items are slightly out of date, but they are still good if used straight away. Service is good and delivery tends to be quite quick. I will say my last delivery was not the best, the box was completely wrecked, but that is down to the courier and not Motatos. I would definitely say it is worth taking a look at Motatos, they are always getting new products and they often have some really good deals available.
Thank you for taking the time to leave us such an in depth review, we really appreciate it! 🤩 We are glad to hear your thoughts about the product range, and that you found some exciting new things to try out for you and your family. We hope you enjoyed them! We are so sorry that you had an issue with your last order 😢 Please reach out to our customer service department if you haven't already, they would love to help you with this 💚 We look forward to preparing your next order for you! 📦
Expired products….not freshly expired or about to but expired over 6 months ago and has a bad taste! Basically expensive rubbish
An expired best before date does not mean that the product is old in any way. 🙌 A best before date is simply a label that acts as a guarantee from the producer that the product is of exactly the same quality as when it was manufactured. 🗓 It does not mean that the food will be unfit for consumption afterwards. In fact, food can keep for weeks, months and even years after the best before date has passed. How awesome is that? 🤩 If you have received products that really don't taste or look good, please send us a message to [email protected] with a description of the issue and we will help you as soon as we can. 💚
Great items and fantastic price. Very excited about my first delivery and happy with products! Communication also fantastic. Took longer than expected but otherwise will order again :)
Thank you very much for the 5* review ✨ We are so happy that you are satisfied with your Motatos experience and the help you received from our customer service 😍 We really can't wait to welcome you back for another order soon 🙏🏻
A good selection of items, with some bargains to be had. Everything delivered promptly and well packaged. Will definitely use again.
Hello and thank you for your review! 🌟 We are very happy to hear you love our ethos. Please continue to help us spread the message of reducing food waste 🍝♻️🌏
Items missing,items burst open,items out of date by a YEAR, DEFINITELY not ordering again
Hi! It makes us so very sad to read that you had this experience with us, We always strive for our products to arrive in the best condition but in your deliveries we have really failed to do so 😕 We apologise for this and would like to help you further with a complaint if something was broken! A best before date is simply a label that acts as a guarantee from the producer that the product is of exactly the same quality as when it was manufactured. 🗓 It does not mean that the food will be unfit for consumption afterwards. In fact, food can keep for weeks, months and even years after the best before date has passed. How awesome is that? 🤩 However, if you have received products that really don't taste or look good, please do get in contact. Our customer service is available 9-17 by phone Mon-Thurs, 9-16 Fri. Otherwise, you can reach us at [email protected], hope to hear from you 💚!
Great products at very good prices. Delivery was very quick will order again .
Thank you so much for taking the time to leave us a 5* review! 🤩 It's really appreciated and it's so nice to read that you're happy with Motatos.
Order didn’t arrive in 3-5 days. It took 8 days to arrive. Sent by courier who didn’t leave it. So it was returned as I was away and I now have to wait for my refund so not a successful order at all. Had I known the order could take that long I’d never have placed it before being away.
Thank you so much for taking the time to give us feedback. We are really very grateful for that. 🙏 Please forgive us for the delivery delay, we hope it will be faster next time. 🍀 I can see a member of our customer service team has responded to you but if you feel there is anything else we can help you with, please feel free to send us an email at [email protected] and we will be happy to assist! 💚
First time using Motatos so not sure what the expect as I knew some items would be out of date. Out of the 5 items ordered 4 where out of date but only by 4 weeks but saying that it was a 'best before date'. Living in Wales we have a huge extra tax on alcohol, the alcoholic item I purchase in Wales is £5 but paid £2.65 nearly a 50% saving (this item 4 weeks outdated). There is a £25 minimum spend and a £2.99 delivery charge but still worth paying. Yes they could do with more items available to purchase on the site and some items costing the same in your local bargain shop so may not be for all. Delivery arrived within 4 days with excellent packaging. I have just made my 2nd purchase so hoping to see this experience is as good as the first.
Hi there! We are so glad to read that you're happy with your Motatos experience 🤩 We also really value the feedback you have provided. Thank you for joining us and making a difference! 👏 We hope you love your 2nd purchase as much as the 1st! Please keep an eye on our website for all of our offers and discounts to grab your favourite products. 🙌🏻
I found items that I normally don't pick up at the supermarket at interesting low prices. It encouraged me to try different things. Placing the order was super easy and they delivered it when they said they would. I do recommend it indeed.
Thank you so much for taking the time to let us know what you think 🤩 It's really appreciated and it's so nice to read that you're happy with Motatos.
According to DPD parcel was damaged rang Motatos could not care told to reorder as they can’t send new order out Absolutely carp
Thank you for taking the time to leave us a review and some feedback, we really appreciate it. 🙏 We can see you have received a full refund from our customer service team so you could place your order again. Unfortunately, we are unable to re-send products as all items may no longer be in stock. It's also because we want to be climate-smart and not send out small packages unnecessarily containing only single items. If you feel like we could of done more to help please contact our customer service at [email protected]. I hope your next order will give you a better experience 🍀
love the products and the web site is easy to use. Delivered on time too. Great
Thank you for taking the time to leave us such a lovely review, we really appreciate it! 💚 We're so glad to hear you are happy with the experience you have had while joining us on our mission to reduce food waste 🤩 Thank you for being a climate hero!
The beetroot what i received has a lovely taste handy for putting on meals well worth the money could not wish for any thing better
Thank you for the lovely review! Glad to hear you were happy with the product you ordered from us, thank you for joining us in the fight against food waste! 💪 We look forward to preparing your next order for you 💚
This is so great to read! 😃 We are very grateful for the positive review, Thank you! 🙏 What a climate hero you are 👏 We hope you continue to enjoy our products and prices and come back to shop with us very soon! 🌟
Yet again things missing out my order maybe sold out l don't no
Thank you very much for taking the time to give us feedback. We are so grateful for it 🙏 Please feel free to contact our customer service as soon as possible at [email protected] and we will help you with a complaint. I hope your next order will give you a better experience 🍀
Easy to use website, great savings!
Thank you so much for leaving us a 5* review!! We really appreciate it. We are pleased to hear you love our products and website. We would love to welcome you back soon for another order. Please keep an eye on all our offers and discounts as well as new products we think you will love! 💚 Have a great day! 🌏
The passata was 3 months out of date and when I complained I was told that the cost would only be refunded if I found it smelt or tasted off!
An expired best before date does not mean that the product is old in any way. 🙌 A best before date is simply a label that acts as a guarantee from the producer that the product is of exactly the same quality as when it was manufactured. 🗓 It does not mean that the food will be unfit for consumption afterwards. In fact, food can keep for weeks, months and even years after the best before date has passed. How awesome is that? 🤩 If you have received products that really don't taste or look good, please send us a message to [email protected] with a description of the issue and we will help you as soon as we can. 💚
Found some chili sauce I'd been looking for at a great price so ordered a case along with a few sweet treats and some electric salt and pepper mills (didn't need them, but the price was decent). Bill was reduced with a voucher for first time shop, delivery was free (order over £40) and the order was picked, packed and shipped in about 2-3 days, being delivered on a Saturday lunchtime in perfect condition. Large selection of products and the prices are fair for what you are ordering. Would recommend.
We are glad to read that you're happy with your Motatos experience 🤩 Thanks for joining us and making a difference! 👏 We can't wait to make you another order. Please keep an eye on our website for all of our offers and discounts to grab your favourite products. 🙌🏻
Hello and thank you for your review! 🌟 Please continue to help us spread the message of reducing food waste 🍝♻️🌏
Disappointed in the experience. Firstly was due to arrive on Monday but didn’t come to Tues. More vitally the packaging was very poor. We ordered flour and the product had been bashed and flour covered all our other products and the flour had to be binned. More or less negated any savings. Disappointing.
Thank you so much for taking the time to give us feedback. We are really very grateful for that. 🙏 Please forgive us for the delivery delay and the way the package arrived, we hope you have a better experience next time. 🍀 Please feel free to send us an email at [email protected] and we will be happy to assist with your complaint! 💚
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