MultCloud was very responsive
MultCloud was very responsive to my questions and the system is saving me a lot of headaches. I need to move 9TB of data and no way my computer would have been able to maintain an Internet connection for that long.
About Multcloud
Data updated- Website
- multcloud.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 72 reviews
- Replies to negative
- 59% (53/90)
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About this business
MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.
Written by the business, not verified by us.Is Multcloud legit?
Multcloud (multcloud.com) has a 3.3 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 37% give 1 star; The business has replied to 59% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the dedicated support team for their prompt, helpful, and entirely professional assistance when resolving various account inquiries. Many individuals truly appreciate the remarkably quick response times and the effective solutions provided when connecting their different cloud services. However, some customers also noted frustrating issues with unexpected transfer errors, empty folders appearing after syncs, and technical glitches during complex cloud migrations. A few people experienced significant delays, mentioning that the platform felt unreliable and rather inefficient for handling larger sets of personal files. Others reported that support communication regarding billing and account cancellation was sometimes unresponsive.
Auto-generated from all reviews of this business. For reference only.What people say
This I service is best service gives…
This I service is best service gives all customer. there service is most useful to cloud to cloud transfer. I must be recommends anyone to use this service.
Very useful
Very useful And very good support service, Megan Z assistance was SO fast and SO effective
Thank you for your prompt and useful…
Thank you for your prompt and useful assistance. It works for me to solve the re-subscription issue reasonably.
Just wondering about the names...
Just wondering... who is Kamlee Kamlee and Lanry Lucky? And why do people here mention their supposedly whole names all the time? (btw I've used their service way back before and around 2023... worked most of the time, hence 4 stars.) Sincerely, Lorgy Lorgen
Prompt feedback Lanry Lucky 👍
An absolute piece of junk
An absolute piece of junk. Was trying to transfer between Dropbox and Google Cloud and it just kept timing out. $99 down the tube. ""Your subscription of "MultCloud (Annual Unlimited)" has been canceled. Please note that a cancelation stops future renewal charges, but does not result in a refund of your order."" Save your money and download your files to your hard-drive and then upload to the cloud.
Great product with excellent quick and…
Great product with excellent quick and helpful support. Thank you
Thank you Lanry Lucky for your…
Thank you Lanry Lucky for your professional service, quick response, and perfect resolution of my problem. Wishing Lanry Lucky all the best in your work!
Demands permission to delete user's files
I was looking for a tool to allow me to export between Google Drive and Icloud. After opening a free accounting, I initiated the transfer but when I refused permission for Multcloud to delete my files, Multcloud refused to carry out my request. After having files deleted from Google Drive before (which is why I now backup to Icloud) I am very reluctant to give an app permission to delete my important files. Thank you - I won't be using nor recommending your product while you demand permission to delete user's files.
Thanks a lot to Megan Z she was able to…
Thanks a lot to Megan Z she was able to solve my problem very efficiently.
Kamlee Kamlee
supporter name: Kamlee Kamlee Instruction: Perfectly professional and easy to understand reply: very prompt conversation: professional but friendly thanks
Fast and satisfying solution.
Good response time and easy to use…
Good response time and easy to use their feedback pages.
Great reliable Company!
Great company. They helped me in a very fast and effective way to fix my administrative problem, providing a full refund of my subscription amount upon my request of suspension of an unused service.
Quick response from Kamlee Kamlee
Quick response from Kamlee Kamlee, super helpful!
Generous 50GB quota for newcomer
After signing up, they gave me 50GB of storage, which is great. Transferring photos and videos from Google Photos to another cloud was very smooth and worked well. I am glad services like MultCloud exist. For people living in poor country where mobile data is expensive, MultCloud is a smart solution for moving files from one cloud to another.
Lanry Lucky's response was fast.
Lanry Lucky's response was fast and right on target. My issue was solved on the first try, as a new user I really appreciate that.
Perfect customer service
Thanks a lot Lanry Lucky 👍🏻 Perfect customer service Understood the challenge, quick in response and providing different potential solutions and within less than 2 days and some exchabge on attempts/failure and next option solution was provided after 3 rounds Really great and others should learn from that perfect example
Can't connect to MEGA cloud storage despite that MEGA is mentioned on the website
As mentioned on many forums for many years, MultCloud can't connect to MEGA cloud storage. This is because MEGA uses zero-knowledge or end-to-end encryption. Nevertheless, MEGA Cloud Storage is still mentioned on the website of MultCloud. On March 28, 2026, I sent this email to Multcloud support: "This week, I have purchased a lifetime unlimited subscription, but I can't log in to Mega. The correct email and password for Mega is entered. No F2A in Mega is activated. I don't use a VPN. But I still get the error message: "Some parameters are not entered correctly, or you have activated F2A." This is the nonsense response I received on March 29, 2026: "For the Mega connection issue, please make sure you log in to the Mega official page and keep the official page in the browser tab. Then, add Mega in MultCloud again. If it still does not work, please offer a screenshot of the issue. BTW, if possible, please offer your Mega account and password so the technicians will reproduce and find solutions for you." I read on some forums that MultCloud support asked for the passwords of MEGA accounts, but I thought that this was just a made-up story until I received the same ridiculous response. Of course, Multcloud might work with other cloud storage. However, the fact that MEGA is mentioned on the website, for many years on many internet forums users have complained that MEGA can't connect, and the nonsensical but dangerous request by Multcloud support to offer my MEGA password makes me skeptical about Multcloud. Fortunately, a refund was issued immediately without delay or strange questions.
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