very good service
Very good and fast service
About Multcloud
Data updated- Website
- multcloud.com
- Category
- Electronics & Technology
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 72 reviews
- Replies to negative
- 59% (53/90)
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About this business
MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.
Written by the business, not verified by us.Is Multcloud legit?
Multcloud (multcloud.com) has a 3.3 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 37% give 1 star; The business has replied to 59% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the dedicated support team for their prompt, helpful, and entirely professional assistance when resolving various account inquiries. Many individuals truly appreciate the remarkably quick response times and the effective solutions provided when connecting their different cloud services. However, some customers also noted frustrating issues with unexpected transfer errors, empty folders appearing after syncs, and technical glitches during complex cloud migrations. A few people experienced significant delays, mentioning that the platform felt unreliable and rather inefficient for handling larger sets of personal files. Others reported that support communication regarding billing and account cancellation was sometimes unresponsive.
Auto-generated from all reviews of this business. For reference only.What people say
Quick and friendly. Perfect...
Thank you very much for the quick support. After one or two inquiries, the problem with the capitalization of the first letter in the login email was immediately found in the old account. Email contact was always prompt and friendly. That's how you like it... many thanks...
No way to add Google Drive to MEGA…
No way to add Google Drive to MEGA within the app. Throws up the parameters are not correct or you have 2 factor setup. I have tried different browsers - turned off 2 factor on Mega, cleared cache etc., not letting me add Mega no way.
Good tech approach and very fair support
I was particularly impressed by the integrity of the service. While technically proficient, their straightforward and fair approach is what truly stands out. When I planned moving 500,000 files between two clouds, they proactively outlined the challenges and possible solutions (not feasible, in mycase) ensuring no surprises after subscribe the service. This ethical approach is rare. Kudos to Lanry Lucky!
Great product and exceptional customer service
Great product and allowed me to move all my photos from OneDrive over to Google Photos! I had 90GB of data and just left it running. Also I had fantastic interaction with customer service with Lanry Lucky who was exceptional.
Excellent Support
The support team (Lanry Lucky, in my case) was professional, responsive, and genuinely helpful throughout the entire process. They made everything clear, easy to understand, and solved my problem without any hassle. I truly appreciate the outstanding service! Highly recommended.
Quick support and solution provided as…
Quick support and solution provided as needed.
I used Multcloud to transfer Data
I used Multcloud to transfer family photos from one cloud-based storage to a different one. It was super easy to use and I did not experience any issues. I had to subscribe to a paid package due to the size of the data I was moving. After finishing the transfer, I wanted to unsubscribe and delete my account. I could not see on the site how to do that, so I contacted Support. Lanry Lucky assisted me, she was very quick and clear in her instructions and managed to sort it all out in 5 min. Thank you very much Lanty Lucky!
Great support service
Don’t buy
Ever since I downloaded it, I’ve had nothing but problems. It’s telling me there’s always an error or that multiple photos cannot be transferred. The app on the phone is horrible. I subscribed to it off my computer and when I tried to login from my phone app it’s saying I have to re-purchase the yearly subscription. It’s horrible that you can’t talk to somebody in customer service right away. You have to send an email and wait for a response. I bought it and never got to use it. Don’t buy.
I haved the nice experience with…
I haved the nice experience with multcloud The support with Ms Fione are fantastic Thank you very much
My MultCloud (Lifetime Unlimited) is not working!
My MultCloud (Lifetime Unlimited) is not working! I emailed their support on October 4, 2025, but received no response, even after 22 days. Still waiting for a resolution. Update: December 14, 2025 - Still waiting for a resolution, even after 93 days!!
Just paid £99 for a year unlimited to…
Just paid £99 for a year unlimited to backup icloud to google. Set up google drive and icloud, then got told i had to log back in again, which was impossible. so buggy. orrible UX. Not being able to oauth for a £100 a year service does not inspire confidence. Service threw java script errors on old and new mac chrome and safari when trying to software looks old which honestly i wouldn't care about if it worked. Which, err I'm far from sure it does Oh, and no 14 day refund. Is that legal?
Megan Z helpt me fast and accurate
Megan Z helpt me fast and accurate with my problem with logging into neaxtcloud.
Helpful Service Agents and Clear Communication
I had a satisfactory experience rectifying connection issues with my Mega cloud storage account. The customer service agent, Megan Z., was very helpful and communicated clearly. I'll continue to use Multcloud for all my cloud data transfers and synchronisations for the foreseeable future. Thanks, Megan. Thanks, Multcloud.
Look i was stupid to use multcloud…
Massive distrust - security- data- cost Look i was stupid to use before reading these reviews, The free trial seemed to work good then as soon as I paid more and again more i found stupidity only in myself. Just wanting to find a quick way to transfer from one drive to google drive. This was done on my phone and now I have security breaches on my phone. From reading other reviews (some customers giving long explanations of their experiences with the with multcloud company) and to see their cold quick automade * responses has me thinking what other third parties has access to our information, passwords , Basically everthing, and our data is probably in a place we have no idea bout because of all the third party access . Now ill be cancelling my credit card . If other users got no where with their customer service. I'll save myself the stress and get my phone secured and my credit card Cancelled. THE TIME - THE MONEY - LOSS OF DATA AND SECURITY BREACHES IT'S SO UNTRUSTED
Great service
Quick and very helpful service by Lanry Lucky
Lanry Lucky helped me to create an…
Lanry Lucky helped me to create an account - I had to use a different browser.
Great experience
Great experience, I had the pleasure of dealing with Lanry Lucky, who assisted and exceeded my expectations.
The support team quickly resolved my issue
Many thanks to Megan Z for supporting my inquiries and resolving the issues I encountered. Everything is working fine now, so I’m giving a 5-star rating.
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