MultCloud is a multiple cloud storage manager which helps users to migrate, move, sync, copy, backup and transfer cloud files across clouds, it supports Dropbox, Box, Google Drive, Mega, OneDrive and FTP, etc.
Written by the business, not verified by us.Multcloud (multcloud.com) has a 3.3 out of 5 rating on OK.one, based on 216 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 58% rate it 4 stars or higher while 37% give 1 star; The business has replied to 59% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the dedicated support team for their prompt, helpful, and entirely professional assistance when resolving various account inquiries. Many individuals truly appreciate the remarkably quick response times and the effective solutions provided when connecting their different cloud services. However, some customers also noted frustrating issues with unexpected transfer errors, empty folders appearing after syncs, and technical glitches during complex cloud migrations. A few people experienced significant delays, mentioning that the platform felt unreliable and rather inefficient for handling larger sets of personal files. Others reported that support communication regarding billing and account cancellation was sometimes unresponsive.
Auto-generated from all reviews of this business. For reference only.Everything worked smoothly transferring all our data from Dropbox to SharePoint. Couldn't be happier with the results. Also, with the few issues I did have, support was quick to assist in resolving them! Special thanks to Lanry Lucky and his support!
THe quick response and open to solving the issue
This software lacks good instructions. The streams drop. After a stream drops there is no easy way to determine which folders were in that stream. I had to sync lots of folders manually. If I had it all to do over again I would just do it manually without Multcloud.
Excellent customer service, very responsive.
Used MultCloud for a few weeks trying to manage files across google drive and onedrive. The core idea is exactly what i needed but the oauth connections kept dropping every couple of days and i had to reconnect accounts manually each time. Also felt uneasy about how credentials were being handled in the background, the privacy side was not very transparent. After looking around i switched to All Cloud Hub (allcloudhub.com). Connects the same clouds, oauth stays stable, nothing gets stored on their servers, files stay in your own accounts. Has a free plan which covered my personal setup fine. MultCloud might work for simpler one time transfers but for ongoing day to day management across multiple clouds it did not hold up reliably enough for me.
My problem was dealt with promptly & successfully by Lanron Lucky.
Lanry Lucky's response was super fast, accurate, and easy to understand, and it solved my problem right away. Thank you so much for your help!
Had a billing issue and worked with Lanry Lucky. Issue was resolved in less than 24 hours, very appreciative of their efforts.
The company claims to be able to transfer files from Google Photos, so I paid for the subscription. But when I attempted to do this an alert said it can't access Google Photos that were not uploaded by Multcloud, hence it can not do synchronise or copy my photos out Google Photos.
Quick help, polite, and provided an effective resolution. That's excellent customer support! Owen Tan is the man!
Took a while but we got there, apparently it was my issue due to an extra i in my email address
I needed help connecting with FTPS and received a response the next day. Owen gave me the exact info I needed. Multcloud really does have great support.
Incredible. Within a few minutes of opening a support ticket, Lanry Lucky was on the case. Everything was resolved within 30 minutes or so.
quick convenient simple easy to follow and understand
Does not work as advertised. Technical support was useless.
Lanry has been most helpful and quick in providing clarity to my invoicing / refund issues. It happened over the Christmas week too so thank you Lanry
Paid for 2 months and never got it to work
Excellent customer support! I needed quick assistance and a resolution for my account/service. Fiona from the support team handled the situation quickly, professionally, and found a satisfactory solution. Five stars for her efficient and reliable service!
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