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Hobbies & Crafts

Mustar

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207 reviews

4.1207 reviews
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About Mustar

Data updated
Website
mustarmusic.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
85 reviews
Replies to negative
40% (14/35)
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About this business

Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide.While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology.MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.

Written by the business, not verified by us.

Is Mustar legit?

Mustar (mustarmusic.com) has a 4.1 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the digital piano is exceptionally well-made, wonderfully easy to assemble, and delivers amazing sound quality at a surprisingly affordable price for all players. Many buyers also express great satisfaction with the fast shipping service and note that the musical instruments arrive securely packed for maximum protection. However, some people mentioned experiencing frustrating technical issues, such as faulty volume controls or broken keys on their newly purchased instruments. A few reviewers also noted unexpected difficulties with complicated assembly steps or missing components required to properly set up their products.

Auto-generated from all reviews of this business. For reference only.

What people say

Adjustment. Transitioning from electronic keyboard.

Overall, product quality was very good. After coming off of my first Casio electronic keyboard, the shift to an electric piano with real key field was not well explained in the advertisement. You really need to plunk down on these keys to get them to put out loud enough Musical tone. Maybe it is just an adjustment period for me. I am only playing three months and did not want to restrict my range any further on a 66 key piano. I just wish this particular product had a selection setting for electronic keyboard that mimic my Casio since people with arthritis cannot always hit the keys, hard enough on a standard, feel piano to make the note uniform with other notes. There is no shortage of other tones and sounds on this electronic piano. I just wish it had some that were actually usable.

DON'T WASTE YOUR MONEY: Mustar digital piano 88 keys…

Bought a Mustar digital piano 88 keys semi weighted back in May 2024. For 6 weeks it was fine and then 8 consecutive keys (5 white and 3 black) sporadically stopped working. Sometimes they would work, sometimes they wouldn't and sometimes they would stop working whilst being played until they stopped working all together. I contacted the ebay seller who eventually agreed to send out a replacement main board. We changed it but it made no difference. Then they told us to cut a sliver off the main line but again no difference. Then the seller told me that they wouldn't do anything else because the return window had closed. So I contacted Mustar, the manufacturer because on their website it clearly states that their pianos are under warranty for a year, but they are ignoring me. So I wanted to warn anybody that is thinking of buying a Mustar piano NOT TO buy. It is a complete waste of money and the warranty is not worth the paper it's written on.

Don't waste your money!!!

If I could give 0 stars, then I would. I had my piano for less than 7 months before it stopped working. They refused a refund, refused to send a new piano, alls they did was send a new circuit board and upon telling them this hadn't fixed anything, they didn't care and failed to respond to any further emails. Poor customer service and don't follow through on their 1 year warranty at all. Avoid at all costs....as it WILL cost you!

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