For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Hobbies & Crafts

Mustar

ClaimedCollecting reviews

207 reviews

4.1207 reviews
Write a review

About Mustar

Data updated
Website
mustarmusic.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
85 reviews
Replies to negative
40% (14/35)
Do you own Mustar? Claim this profile for free and start replying to reviews.

About this business

Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide.While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology.MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.

Written by the business, not verified by us.

Is Mustar legit?

Mustar (mustarmusic.com) has a 4.1 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 77% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 40% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-25.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the digital piano is exceptionally well-made, wonderfully easy to assemble, and delivers amazing sound quality at a surprisingly affordable price for all players. Many buyers also express great satisfaction with the fast shipping service and note that the musical instruments arrive securely packed for maximum protection. However, some people mentioned experiencing frustrating technical issues, such as faulty volume controls or broken keys on their newly purchased instruments. A few reviewers also noted unexpected difficulties with complicated assembly steps or missing components required to properly set up their products.

Auto-generated from all reviews of this business. For reference only.

What people say

Disappointed in Customer Service

The keyboard itself is great. The music support will not fit in the holes, and therefore not useable. I’m been informed that part cannot be replaced without getting a replacement order. I no longer have the keyboard packaging, so no materials to repackage and return. No other resolution has been offered.

Beautiful piece!

The keyboard arrived quickly within a few days. It was well packed and secured. When I couldn’t figure out where to plug in the headphones I bought for it, I emailed Mustar. They got back to me within hours and solved the problem immediately! I love this instrument! It sounds just like a piano. The feel of the keys is perfect. The pedal works just as it should when playing. The body is made of wood and has a gorgeous finish. Overall, I am just so very pleased with my purchase and recommend this company to everyone!

My Mustar 1200 piano experience

I ordered the 1200 Mustar piano. When it arrived I discovered a piece that was not functional. I reached out to Mustar. They sent a Fedx return label and refunded me immediately when they received it. How awesome is that??? Excellent Service ladies and gentlemen!!! What would make me a repeat customer is an online tutorial on how to navigate the 1300 piano. The YouTube customer reviews descriptions are not detailed enough. I'm a baby boomer and need more detailed instructions.

Faulty piano

I recently purchased the MEP-1400 88 key electric keyboard. I received it and just a couple days after purchase it stopped working. I only played it couple times before the piano would no longer turn on despite being plugged in. I'm not sure what the issue is, but it is no longer working for me. Too expensive to just randomly break like that.

Solid Deal

This is a solid deal for beginner to intermediate players who want to have fun with their kid and or explore their own style. I love that there’s a ton of sounds to choose from and they don’t sound cheesy or badly distorted. The keys are weighted so it doesn’t have that plastic click or clunk. It comes with a stand and a pedal. And best of all it is compatible with Bluetooth so you can play around with other devices like your laptop. I’m very happy with my purchase for sure! Already made a couple of bops with my kiddo!

People also looked at

Donner MusicGlarrymusic
Gear4music.com
Bolt Pharmacy
printerval.com2.4
Beverly Goods
Voy UK
Aeyla