Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more. myChway has a strong R&D team developed many such great beauty tool model that clients love.Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world.Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.
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Is mychway.shop legit?
mychway.shop (mychway.shop) has a 4.3 out of 5 rating on OK.one, based on 269 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 93% of negative reviews; 32 of them were added in the last 12 months. Last updated 2026-10-24.
I have ordered 2 machines so far. Both machines shipped freakishly fast! You can even chat with a rep who is very knowledgeable and can give you advice on the machines. I will continue to buy from this site. Try it (this is a real review)
Reply from mychway.shop2024-04-18
Thank you so much for your glowing review!
We're thrilled to hear that you've had such positive experiences with our service and products.
Our team works hard to ensure prompt shipping and provide valuable expertise to our customers.
We truly appreciate your continued support.
Customer service was good when I reached out a lady named Miya responded back promptly and made sure everything was well taken care of and the product itself is beautiful and works as it should. I recommend this company and I will be back to purchase another machine.
Reply from mychway.shop2024-04-16
Thank you so much for your kind words!
We take pride in providing prompt and attentive assistance to our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
I had an amazing experience shopping with mychway . They have attended me with every question and have offered amazing and caring attention to a difficulty which was solved immediately by them. I highly recommend their products and services. Best machines and customer service
Reply from mychway.shop2024-04-15
Thank you so much for your kind words and recommendation!
Providing attentive and caring customer service is our top priority.
Thank you very much for your support.
Everything was so easy and smooth from beginning to end! My machine came very quickly within a week of ordering! Customer service response time was very prompt and everyone was so nice! would order from here again!
Reply from mychway.shop2024-04-15
Thank you so much for your kind words!
We take pride in our quick delivery times and prompt customer service, and it's wonderful to know that it made a difference for you.
For any further inquiries, please feel free to contact us.
I found this company and used PayPal to make my purchase. The delivery was quick. The machines are the real salon machines. Great for small business and home use!
Reply from mychway.shop2024-04-11
Thank you for sharing your experience!
We appreciate your support and hope to continue exceeding your expectations in the future!
I had a handle break and not only did they sell the replacement they had a great deal. Even requested pics of the plug to make sure I received the correct handle. I just got it yesterday and used it today and it worked perfect. So happy. Great support.
Reply from mychway.shop2024-03-27
Thank you very much for your kind words.
Ensuring you received the correct handle by requesting pictures of the plug is part of our commitment to excellent service. If you have any further questions or need assistance, please don't hesitate to reach out at [email protected] or add our WhatsApp at +852 5614 7818.
We are always happy to help.
Really good customer support. Helped me replace a broken part.
Bought LED face mask also, very happy with quality . Shipping and items packaged well.
Will look to purchase more products
Reply from mychway.shop2024-03-27
Thank you for your feedback!
We're glad you're satisfied with our customer support and the quality of the LED face mask.
If you have any questions or need further assistance, feel free to reach out.
I was scared to purchase so I took my time! The team reached out to me and answered many questions over many days! Even if I have a question now, which I have they are quick to respond! I’m happy to purchase from them again which I will do in the near future. THANKS MYCHWAY! I can now take care of my body myself
Reply from mychway.shop2024-03-26
Thank you very much for your feedback.
We're delighted that you're satisfied with your purchase and that you feel confident in taking care of your body.
If you ever have any more questions or need assistance in the future, don't hesitate to reach out.
My fat freeze machine handle stop working. Miya helped with troubleshooting and sent a replacement in no time. Great customer service.
Reply from mychway.shop2024-03-25
We apologize for the inconvenience caused by the issue with your fat freeze machine handle.
Providing great customer service is our top priority, and we're pleased to hear that you had a positive experience with us.
If you have any further questions or concerns, please don't hesitate to reach out. We're here to help.
Thank you for your kind words! We're glad you had an amazing experience with our customer service.
If you need any further assistance, feel free to reach out anytime.
I ordered two items. At first i was a little concerned with the lack of communication but once i understood the time difference communication went smoothly. They went back and forth with me for days with assisting me with a last minute exchange after the original order was shipped (the situation became frustrating due to the carrier). Very pleasant and prompt customer service. Very nice people I highly recommend purchasing from the them!
Reply from mychway.shop2024-03-21
We apologize for any inconvenience caused by the lack of communication initially.
Providing prompt and pleasant customer service is important to us.
Thank you for your recommendation! If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Great customer service. Miya is awesome. I ordered the wrong item, she assisted in my returning the item and exchanging it for the correct item. She told me what I needed to do and once they received the return, she kept me updated every step of the return and new shipment. She was always nice and helpful. And responded quickly. Thank you for all your help Miya.
Reply from mychway.shop2024-03-21
We truly appreciate your kind words and encouragement.
Miya and the rest of our team are committed to providing exceptional service, and we will continue to strive for excellence.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Miya is an amazing person. She has a pleasant attitude about her job and she goes above and beyond her responsibilities in customer service. I have been made comfortable in conversation as well as knowing that things will get done in a timely manner. Keep up the good work Miya!
Reply from mychway.shop2024-03-19
We truly appreciate your kind words and encouragement.
Providing excellent customer service is our top priority
If you have any further questions or need assistance in the future, please don't hesitate to reach
Customer service was superb!!! Delivery questions were answered quickly.
I purchased the 7:1 facial machine, easy to assemble and use.
Miya and associates were amazing, looking forward to my next purchase.
Reply from mychway.shop2024-03-18
Thank you for your wonderful feedback!
It's fantastic to know that you found the 7:1 facial machine easy to assemble and use.
If you have any further inquiries or need assistance, please don't hesitate to reach out.
I experienced some issues with my machine, and there was alot of issues surrounding returns/ tax from the UK for a replacement. Cherry worked really hard to resolve this issue, i now have a really good machine. This is a great company to buy from, I'm a returning customer.
Customer service is amazing! Loved my shopping experience. The machine’s suction is very strong even on the lowest setting so be careful and don’t drag it through the skin. All of the machines functions are working properly and I love how compact it is. I just wish the plug in cord was longer but nothing an extension cord can’t fix.
Great customer service! They were very nice and very helpful throughout the process of fixing my issue with my machine. Only thing that I would say is they did take a bit long to replying back but nothing horrible. Overall very happy 😊
The customer service is so caring. They are very professional and dedicated to customer satisfaction. I received my ariston s-shape machine on time. The machine works perfectly and I'm starting to see wonderful results. The only downside is the slimming cream that was sent to me as a gift, which I'm still waiting for, as they sent it to me separately as it contains water.
I SINCERELY RECOMMEND.
I definitely made the mistake of placing an order right before their “Chinese New Year” so shipping took longer than expected; however, customer service was very friendly, timely, and informative. They even allowed me to make customizations and personalize my machine with my logo. I appreciate how they quickly responded and gave me continuous updates so I wasn’t left wondering what was up with my order… I’ve had my 30K cavitation machine for 2.5 weeks now and the results on my clients are amazing! 🤩Made the wait well worth it to get the machine I was completely happy with! I’m on my way to purchase my second machine from MyChway :)
I’ve had such a bad experience with this order. Their website has false advertising on machines.
I bought 2 machines that showed laser lipo on the website and then received the machines without it. Mind you I’ve bought over 10 machines before.
They way they want to correct it is by giving me a $20 credit per machine and I still don’t have laser lipo.
I’ve been in contact with them and they admitted their website designer has the wrong machine posted. Which is “False Advertisement” it’s been more than 2 weeks and I still don’t have a solution for this issue.
Be careful when you order machines you might get the wrong one
Reply from mychway.shop2023-02-18
Dear Berenice,
Thank you very much for bringing this to our attention.
We take all customer feedback seriously and strive to ensure that all of our advertisements are accurate.
Please kindly note that we have provided you with an effective solution via email.
Could you please check it and reply to us?
Once again, we apologize for any inconvenience caused to you.
We are looking forward to hearing from you soon.
Best regards,
myChway
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