I am so happy with the prompt customer…
I am so happy with the prompt customer service I received! I will definitely recommend your company to family and friends! Thank you for your service!🙂
About myfacesocks
Data updated- Website
- myfacesocks.com
- Category
- Animals & Pets
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 47% (56/120)
Do you own myfacesocks? Claim this profile for free and start replying to reviews.
About this business
Upload your dog or lover photos to socks to create a thoughtful, funny, personal Face Socks. Just need 3 steps to enjoy free shipping.
Is myfacesocks legit?
myfacesocks (myfacesocks.com) has a 3.5 out of 5 rating on OK.one, based on 347 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 63% rate it 4 stars or higher while 33% give 1 star; The business has replied to 47% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Great customer service
Very fast answers to my queries. Big props to Elsie who assisted me promptly. Really great customer service. Also love the quality and the sizing just chef kiss will order again very soon!
Very quick to respond
Great Memorable Priceless Gift
I purchased these socks for my husband on Father's Day with our son face. He was so impressed with them that he immediately took pictures to show off to family and friends. He has stated that he is going to order himself another pair immediately!
Horrible horrible horrible service
Horrible horrible horrible service . I ordered something for mother’s day and even paid extra . It’s now June and still nothing . Customer service is a joke . Said they would fix it and have heard nothing . Don’t waste your time scam
Reply from myfacesocks2025-06-20
Hi brendan lane. Thanks for your feedback and Sorry for the inconvenience. We have sent an email to you and look forward to hearing from you soon.
Don’t buy!
They cut off part of my dogs head and the on the other pair the lines like bleed into the socks. They are horrible quality and nothing like the photos posted online. I tried to write a review on the website and it said it posted but never showed up. I wanted these socks for my wedding day, I asked for a refund and they only wanted to give me $15 back out of the $65 I spent. This website is a joke!! Don’t buy from here.
Reply from myfacesocks2025-04-30
Hi Kelsey Holtman. Thanks for taking the time to share your feedback. We have just sent you an email and look forward to hearing from you.
Exceptional customer service
Exceptional customer service and fantastic shirt! They send a mock up of the pattern before they make it. I love that! They were able to take a picture with three people in it and put their faces all over the shirt. The size chart was right on. The short is very light weight which we love in Florida.
an actual joke of a business
an actual joke of a business. Their page leads you to believe they are an Australian company selling premium products. What I got was hideous, trash quality sent from overseas. When I disputed the horrendous quality of the products sent to me, I was offered a laughable $5 refund on my $104 order. The biggest waste of money. Do not touch this business with a 10 foot pole.
Reply from myfacesocks2025-03-11
Hi Abbey. Thanks for taking the time to share the feedback and sorry for the inconvenience. We have emailed you and look forward to hearing from you soon.
Never received item ordered
I placed my order over a month ago and I still have not received it. I reached out to customer service a few times and it's the same response, my order is awaiting shipment. I will never order from this company again.
Reply from myfacesocks2025-03-11
Hi Kerri. Thanks for sharing the feedback. Can I have your order number so that I can check it for you? Thanks in advance.
Fabulous experience!
I have bought several pairs of their face socks over the years and love, love, love giving them to my family! My most recent order wasn’t in keeping with their usual quality but Elsie and her team worked diligently to make the order PERFECT! What incredible, 5 star customer service! Thank you so much for going above and beyond! Anna
Fantastic customer service
Fantastic customer service, speedy service and delivery. Amazing product! Great quality material and artwork is on point! Great job guys. Thanks so much!
I received my Happy Birthday Blouses…
I received my Happy Birthday Blouses today and I am absolutely amazed by how good they turned out! I love them! I am very happy with the service I got from Myfacesocks and I will definitely be recommending this company to others!🙂
Extremely disappointed
This company has failed to supply product and I cannot contact. I would appreciate a contact, delivery of product ordered or money refunded please. Product finally arrived mid-January. Thank you - late but satisfied.
Reply from myfacesocks2025-01-14
Hi Sandra. Thanks for bringing the attention to us and sorry for the inconvenience. We have sent you an email and look forward to hearing from you soon.
Quick and honest!
Sucks takes forever
Sucks takes forever! Still haven’t received my package and it was supposed to be here by Christmas.
Reply from myfacesocks2024-12-30
Hi Renae. Thanks for taking the time to share the feedback. Please contact via [email protected] so that we can check and offer a solution. Thanks.
Best Boss Gift Ever
Absolutely Tickled with my first order , a gift for my boss , I put a co-worker’s face on socks , photo clarity is better than expected !
DO NOT ORDER!!!
DO NOT ORDER the quality of these 'pet t-shirts' I bought were such low quality and I paid £70 for 3 the material does not look like it will keep shape, I'm also scared to wash them at all because they don't look like they will survive it. Do yourself a favour and do not purchase. I bought these as a Christmas gift and am ashamed to gift. The polyester t-shirt is the quality that you would find in a market abroad for £2.50, if that.
Reply from myfacesocks2024-12-29
Hi Abigail. Thanks for taking the time to share the feedback. If available, please contact us via [email protected] by showing us the T-shirts you received so that we can offer a solution.
Excellent customer service
When i received the socks (a gift for my father-in-law) the picture was very small of our faces in them. From the picture in the website i was expecting our faces to be bigger. I was going to give them to him anyway, but decided to email the company and just let them know i wasn’t completely satisfied. I didn’t expect anything in return. But they went above and beyond to make new ones and sent me a link to accept the changes. I’m very happy with the second pair, they were exactly what i was expecting. Would definitely recommend this company!
Don’t order from this company
I’m not one to write bad reviews, but I wouldn’t recommend ordering from this company. I ordered socks for a specific event with a “7 day guaranteed delivery time” and they were not delivered in time. I now have to go out and buy another gift. I have kindly requested a refund several times and have been denied. Would recommend ordering from a more reputable company.
Reply from myfacesocks2024-12-29
Dear Customer. Thanks for taking the time to share the feedback. If available, please contact us via [email protected] so that we can offer a solution.
These are pretty good
These are pretty good. Came when expected which is great.
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