The shaver does a very good job
The shaver does a very good job. The company responded very quickly with any concerns. Very happy with the product.
About myfreebird.com
Data updated- Website
- myfreebird.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 102 reviews
- Replies to negative
- 100% (20/20)
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About this business
Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
Written by the business, not verified by us.Is myfreebird.com legit?
myfreebird.com (myfreebird.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-27.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers frequently report enjoying the excellent build quality and the close, satisfying results, which have upgraded their routine. Many reviewers are impressed with the ease of operation, comfortable feel, and the helpfulness of the available support. However, some people mentioned concerns regarding the automatic enrollment into blade refill subscriptions upon purchase. A few other people also felt that the product quality could be an issue, with some units wearing out quickly or not meeting advertised performance.
Auto-generated from all reviews of this business. For reference only.What people say
Product did not do what it was…
Product did not do what it was advertised to do- it did much more… I purchased it not for a bald head but because it offered pain free “man-scaping”. Yes, it lists groin as an option and thats what I wanted it for. I do not see an option for photos, but I have them. On 3 occasions I was left bleeding from the shaver!!! Three times. I found it “pulled hair out” more than it cut. On your face I was told to “shave against the grain“ meaning you shave up because the hair points down. As I do so with this machine, I winced continually because it is continually pulling hairs out and not cutting them. I feel like it is plucking them off my face. I have to go over the same area a dozen times before it appears to have actually cut my hair adequately. And even then adequate is merely stubble remains. It’s not smooth at all. It might just be my unit, but it does not work at all. I wish I could include the photos of where it cut me to the point of bleeding, that says it all for the product. It 100% did not work for me. A complete fail.
Reply from myfreebird.com2026-07-07
Michael - We're so sorry to hear this was your experience. That’s certainly not what we want for our customers, and we understand how frustrating and concerning this must have been. We'd appreciate the opportunity to learn more and make this right. Please reach out to us at [email protected] with your order details so our team can take a closer look and help find a resolution. Thank you for taking the time to share your feedback, it helps us continue improving our products and customer experience.
It’s a sneaky scam
It’s a sneaky scam! When you checkout they sneak their monthly subscription in so you don’t even know to cancel and then they get an extra $26 when you get your next blade refill. If it’s such a great product they shouldn’t have to trick people into buying it. 👎👎👎👎
Reply from myfreebird.com2026-07-07
We're sorry to hear you were frustrated by your experience. We strive to be transparent about our Blade Refill Program throughout the shopping experience and at checkout, but we understand it can sometimes be missed. If you have any questions about your subscription or need help reviewing your account, please reach out to us at [email protected]. Our team would be happy to take a closer look and help however we can.
The thing fell apart in one month
The thing fell apart in one month. And I still had to shave with a blade twice a week to get the stubble. Dig your their videos are very misleading. The thing is very flimsy. I threw it away after a month. The rotary top started coming apart would not recommend this to my worst enemy
Reply from myfreebird.com2026-07-07
John - We're sorry to hear your shaver didn't hold up as expected and that it wasn't able to deliver the shave you were hoping for. That's certainly not the experience we want our customers to have. We'd appreciate the opportunity to learn more and make this right. Please reach out to us at [email protected] with your order details so our team can take a closer look and explore a resolution. Thank you for taking the time to share your feedback, it helps us continue improving our products and customer experience.
I rerurned the items bc it didnt work…
Response: No there was no chargeback from u guys so stop frwakin lyin, u guys sent me an email tryin to say there was but there wasnt bc the amount u sent in the email doe not correspond with the amount charged to my account, as well as the date was wtong, so stop ur lyin, and yes it will be goin thru court, just waitin for a courtdatr sin e u guys refuse to give me a refund when the item was already returned to u, u guys r nothin but liars, and steal ppls money, u dont deserve to be in business, and u guys emailed me even after i said to stop messagin me and i have the proof so I rerurned the items bc it didnt work like they claim and they r refusin to give me a refund, they said they sent a chargeback when thats not true bc they send me an email with a chargeback that the amount is not even wat i paid, the said i need to pay for return shippin and that i couldnt provide the label myself which isnt true bc i even looked it up and it says u can provide ur own as long as u pay for it, they still r refusin to give me the refund rven tho ive talked to my lawyer and i filled out court papers and got them notarized, so now just waitin for a court date, i will never ever buy anythin from them ever again
Reply from myfreebird.com2026-07-07
Hi Heather, we're sorry to hear you were disappointed with your experience. Our records show that we offered a full refund with the return shipping fee waived and provided a prepaid return label. Afterward, we were notified that a chargeback had been accepted, so we closed the return in accordance with that process and provided you a refund. We understand your concerns, and since you've indicated that any further communication should go through your legal representative, we'll continue to respect that request. We wish you all the best moving forward.
It's Everything and More!!!…
Everything from customer service to product quality is and has been A-1, top notch, 100% above and beyond my expectations and requirements!!!
I now use the FlexSeries Pro and enjoy…
I now use the FlexSeries Pro and enjoy the bigger more powerful motor plus if you skip a couple days cutting your hair you don’t have to stop in the middle to clean out the cutting head.
Gift For My Husband
I bought the Freebird Razor for my husband for Father’s Day and was the best gift ever. He doesn’t cur himself while shaving anymore. I would highly recommend this razor.
I really appreciate the closeness of…
I really appreciate the closeness of the shave and the quickness
Great option for shaving legs
I have spent years searching for the best hair removal option. The Freebird women's shaver is what I use nearly all of the time. It's quick and easy to use. I'm a happy customer!
A good shave every time I use it and…
A good shave every time I use it and easy to change the razor head plus getting a reorder is easy.
The product doesn't work as advertised
The product doesn't work as advertised. It gives razor burn on the underarm area and doesn't shave my legs clean enough. Then, there is this hidden subscription for replacement blades that come about a month into owning the item...if the blades need to be replaced that often, what is the point? It will show as an "unprompted review" but that is false. They have asked me twice now to review the product. If I am asked a 3rd time to review the product on a different platform, the rating will continue to drop and my review will become more scathing.
Reply from myfreebird.com2026-07-07
Beckie - We're sorry to hear the shaver didn't meet your expectations. We understand how disappointing it is when a product doesn't perform the way you hoped, and we appreciate you taking the time to share your experience. Our Blade Refill Program is optional and disclosed during checkout and during checkout, but we understand it can sometimes be overlooked. We'd also like to apologize if our review requests felt excessive, that feedback is helpful, and we'll share it with our team. If you'd be willing to give us the opportunity to help, please reach out to us at [email protected] with your order details. We'd be happy to take a closer look and see how we can make things right.
Women's Shaver - 5 Stars!
Great product! Fast shipping. Exceptional customer service - my order was missing something and they took care of it immediately. Highly recommend.
I upgraded to the new model and what a…
I upgraded to the new model and what a big difference. It is smooth shave longer battery life blades are super sharp. Does a great job. That’s all I can say just a great job and the price is right and I bought it with the charger and it’s another thing the batteries last like 90 minutes before you have to charge it so it’s an awesome shaver.
FlexSeries is one of a kind!!!
After trying multiple head shavers I must say that I have found a keeper. The shave is close enough to not have to use a regular shaver after and the battery lasts more than expected. Great product, I even bought the FlexSeries for women. My wife loves it.
GREAT Father's day gift!
GREAT Father's day gift! He really likes it!
Freebird Flex Pro Shaver
I received a text giving me a discount to update my Freebird Flex shaver to their new Flex Pro Series shaver. They processed the order promptly, and I am extremely satisfied with the upgrades they did to their shaver! Freebird is a Great Company to work with!
I’m really happy with the shaver and…
I’m really happy with the shaver and product the company has an awesome customer support team. The company also is very prompt with getting my orders to me.
Using this for my chest and belly
Using this for my chest and belly. Does not cut at all. Never smooth. Tried wet and dry and different motions and speeds. Terrible!
Reply from myfreebird.com2026-06-29
We’re sorry to hear the shaver didn’t work as expected for you. While results can vary depending on hair type, technique, and shave prep, we understand how frustrating it is when you’re not getting the smooth shave you hoped for. Our team would be happy to help with tips or explore options with you. Please reach out so we can take a closer look.
Total piece of junk
Would give -10 stars if possible. This is the biggest piece of junk ever, a total waste of money. Used this piece of junk one time and it didn’t work as well as every other razor I’ve used and that was the only time I used it, because it never worked again.
Reply from myfreebird.com2026-06-29
We’re sorry to hear this was your experience. This is definitely not the performance or quality we aim to deliver. Our products are backed by a warranty, and we’d love the opportunity to review what happened and make it right. Please reach out to our support team so we can take a closer look and help.
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